10.0
Cons:Very easy process. Shuttle pick up & drop off was great! Price for the week rental was greatReviewed 15 Feb. 2021
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8.4
Pros:Staff was friendly and politeCons:Method of payment need to be updated. We travel with another couple and your system wouldn’t let us split the cost. Very inconvenient.Reviewed 9 Apr. 2020
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2.8
Pros:NothingCons:I could have been given the size vehicle I rented. Instead I was given a size smaller and the car would not fit all the passengers and luggage. This place was quite unprofessional and I will never rent here again and I will and have been telling everyone else how terrible Payless car rentals is.Reviewed 27 Jan. 2020
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2.8
Pros:The hatchback wouldn't stay up so packing the car was a pain. Also, the seatbelt release would stick and not latch on both front seats.Cons:The original booking was for a car rental on site with no shuttle but had to take a shuttle after waiting very long to get to counter.Reviewed 26 Jan. 2020
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4.0
Pros:The car was very old dirty beat up carCons:At the minimum clean the car when I picked it up the car was filthyReviewed 24 Jan. 2020
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6.0
Pros:People at drop odd and driver to airport was nice.Cons:Car was old and not in good shape.Reviewed 31 Dec. 2019
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2.0
Pros:Nothing.Cons:We had our reservation from the beginning of September. When we got to our destination in December, we were told that there were no cars left. This happened to several other families that also had reservations. They had overbooked and we were left stranded.Reviewed 28 Dec. 2019
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8.8
Cons:Got two flat tires (rear tire and when changed to spare found out that spare was also flat)Reviewed 24 Nov. 2019
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7.6
Pros:The quickness of the whole experienceCons:The car could have been more up to date and cleaner. Very bumpy ride especially at a place with large speed bumps and pot holes in the roadReviewed 7 Oct. 2019
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4.8
Cons:We rented a Jeep adjacent car and what we got was nothing like itReviewed 2 Oct. 2019
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8.0
Cons:The quality of the vehicle.Reviewed 24 Aug. 2019
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4.4
Cons:The class of car that I was provided was lower than the one I reserved. Although I had the confirming email, the representative would not or could not provide another car. In fairness, the price was consistent with the other rental companies on the island.Reviewed 28 Jul. 2019
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