Find reviews that mention:
10.0
Process was easy, great service & the counter, good value.Reviewed 2 Oct. 2023
review from![kayak]()
8.0
Once you check in at the counter, you then have to go downstairs to get in yet another line so a car can be given to you. That's an extra step could be avoided to speed up the exit.Reviewed 29 Sep. 2023
review from![kayak]()
10.0
Super efficient operationReviewed 15 Aug. 2023
review from![kayak]()
2.0
The site changed location for car pick up. No customer service, not able to resolve issue. Could not pick up from changed location. Will not use ever!Reviewed 19 May 2023
review from![cheapflights]()
10.0
Great all around!Reviewed 18 May 2023
review from![kayak]()
6.0
The clerk tried to upsell hard on a number of items after I said no. It was unpleasant and unwelcome after a long flight. The car smelled like someone had been smoking in it (a lot) and then they covered it up with fake new car smell. It was disgusting.Reviewed 10 May 2023
review from![kayak]()
6.0
It was a comfortable car, and it got great gas mileageReviewed 10 May 2023
review from![kayak]()
2.0
I was told by Payless that they didn’t have any cars for me and that they were sold out. I have tried to communicate to kayak , Payless and Rentalcars.com i have yet to get any luck my reservation was never cancelled because no one wants to help and now my money isn’t refunded because no one wants to help. This is the worst experience i have felt with my whole life. It takes you .1 second to take the money and it’s now almost 2 weeks and I’m still fighting.Reviewed 19 Apr. 2023
review from![kayak]()
10.0
It was all fine, maybe a little less rain!!!Reviewed 18 Apr. 2023
review from![kayak]()
6.0
I like the the pick up and the drop off it was quite smooth. I did not like your vehicle cleanliness. It smelled bad as if someone slept in it. It also had bad windshield wipers which I found to be dangerous in the heavy rain hard to see through.Reviewed 12 Apr. 2023
review from![kayak]()
2.0
Horrible customer service, actually non-existent.Reviewed 5 Apr. 2023
review from![kayak]()
8.0
I liked the price and service. Car had couple of exterior marks. I took pictures prior to driving off thr lot. I wish there was a better system in place to acknowledge the car condition. Overall no worries.Reviewed 20 Mar. 2023
review from![kayak]()