Book Payless car rentals in Seattle

Reviews for Payless in Seattle

Recent reviews

Traveler rating

Wonderful

14

Very good

6

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

23

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8.0

I liked the price and service. Car had couple of exterior marks. I took pictures prior to driving off thr lot. I wish there was a better system in place to acknowledge the car condition. Overall no worries.Reviewed 20 Mar. 2023

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6.0

Car had over 55k miles, dented all over, smelled like cigarette smoke with burn marks in the rear seats. The car had no device connectivity for navigation which was frustrating and at times dangerous. The car did not support USB C so I had to purchase an additional cable just for basic audio connection and charging. Terrible experience overall and will not use this provider again.Reviewed 17 Mar. 2023

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2.0

Car was clean which was nice. I did not like being upcharged into a different price once we were at pickup. We received a ticket due to an expired registration of the car which was not ideal.Reviewed 26 Feb. 2023

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2.0

I live in the Seattle WA where I rented the car. Even though the staff at the local rental office were helpful overall the experience was a nightmare. The pickup location is listed as a street address but it is actually embedded in a multi level parking garage near the airport. It took about 20 minutes for a friend to drive me from my home to the pickup location and about another 30 minutes plus to try to determine where to pickup the car as I was extremely lost inside the parking garage. That being said both myself and my friend were beyond frustrated. I actually called the phone number on the rental confirmation telling them that I was hopelessly lost and disoriented in their parking garage asking for assistance and directions where to pickup the car. It was only at this time when the rental agent had asked me what city I was calling from that I quickly realized that I was speaking to someone somewhere else in the country and not to someone at the local rental office. That apparently did not happen as I was apparently transfer to someone in Oklahoma. After speaking with two different attendants,in the garage I finally located the rental office which was located on the top floor ( 5th floor ) of the garage which only seems to be accessible by a driveway ramp from the airport and accessible to airport shuttle buses only. UNFORTUNATELY THIS LOCATION SEEMS NOT TO BE ACCESSIBLE TO SOMEONE JUST WALKING OFF THE STREET TO RENT A CAR. Due to this seemingly inaccessibility I now am even confused how to return the vehicle whIch had cost me an additional 2 days of car rental, Saturday and Sunday ( which I did not use the car at all because I only needed the car to get to work Monday thru Friday) I initially rented the car for Wednesday, Thursday, and Friday but extended the rental through the following Tuesday as my own personal car is being repaired and not available till then. Even though I did not need or use the car over the Saturday and Sunday I just extended the rental because it was much more less traumatic to do so rather than return the car as,originally intended and then come back the following Monday and rent another car for Monday and Tuesday exposing myself and my friend to this hellish experience all over again. In addition after I had picked up the rental car my friend who was driving his personal car ( 1 years old ) out of the garage was asked for the car rental agreement and when he told the attendant that it was his own personal car he was yelled at by the attendent why he had driven his personal car into the garage . This was all over the confusion how to access the rental location and the fact that at the entrance of the garage it is not posted," RENTAL CARS ONLY" IF KAYAK VALUES THERE RELATIONSHIP WITH PAYLESS CAR RENTAL I STRONGLY REQUEST THAT KAYAK REQUST PAYLESS CAR RENTAL TO CONTACT ME AND THAT KAYAK FOLLOW UP THAT THIS HAS HAPPENED. I AM ALSO REQUESTING THAT PAYLESS CAR RENTAL STRONGLY CONSIDER REIMBURSEMENT FOR THE 2 ADDITIONAL DAYS INCURRED [ SATURDAY AND SUNDAY ] THAT I HAD THE CAR BUT DID NOT NEED OR USE DUE TO THE HELLISH EXPERIENCE OF PICKING UP AND DROPPING OFF THE CAR. Respectfully submitted, Kevin RoseReviewed 19 Feb. 2023

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8.0

The original car they told me to get wasn’t in the spot. I was able to get it resolved without much hassle. The drop off was super easy. I would rent from them again.Reviewed 15 Jan. 2023

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10.0

Easy process and perfect car for what we needed.Reviewed 10 Jan. 2023

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10.0

Easy and fast No complaints really Truck was a little too smallReviewed 4 Jan. 2023

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2.0

Stealing money through the guise of “non refundable” reservations. Thousands of flights were cancelled including ours for Christmas. Refused to refund us. Criminal. No one used the car, and there is zero reason to charge anyone.Reviewed 30 Dec. 2022

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10.0

It’s goodReviewed 23 Oct. 2022

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2.0

Don’t ever rent from Payless. I pre paid and there was no one there when I arrived at 7:30 at night. They had to call the guy in. It took an hour for him to get there. After 30 min standing at the counter he admitted he did not know how to complete my reservation and get me keys. They were literally physically and technically unable to fulfill our contract even once an employee showed up. Davis wasted a lot of my time and I never got the car. Went next door and had a car in 5 min. They said they get a lot of angry customers from Payless since they are next door to them.Reviewed 18 Oct. 2022

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2.0

The pickup processReviewed 16 Oct. 2022

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4.0

We made the booking at 9 o'clock, but the workers don't show up till nine so we actually did not get our car till 10 AM. We only drove 80 miles and I returned the car without putting gas. Expecting I be billed for 2 to 3 gallons. They charge my credit card $60 for gas how is that possible? That is 6 gallons, they charge $10 a gallon.. how is it possible that a Toyota Corolla gets 13 miles to the gallon? I think they ripped me offReviewed 10 Oct. 2022

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• Has the Payless rental car policy in Seattle changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• How much does it cost to rent a car from Payless in Seattle?

  On average a rental car from Payless in Seattle costs C$ 70 per day.

• What is the most popular rental car from Payless in Seattle?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked rental car type from Payless in Seattle.

• How many car rental locations does Payless have in Seattle?

  Payless has 1 rental location in Seattle. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Seattle/Tacoma Intl airport (SEA)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Seattle/Tacoma Intl airport (SEA)?

  Yes