Reviews for Alamo in Seattle
- All reviews 100%
20 Jul 2017
Pros: The women on duty was friendly and helpful.
14 Jul 2017
Bald and flat tires
Pros: The cars were nice and clean. Nice staff at pick up and easily got the car and was set to drive on my 2 week, one-way rental to Los Angeles.
Cons: We thought it was strange when we picked up the car it only had a half tank of gas, but since it was our first time renting we weren't sure if that was normal or not- turns out you're supposed to have it filled when you get it. It wasn't a big deal because we were in a hurry. However, after the first day we noticed how bald the tires were. I mean, so bald there was no tread and the metal wires from inside the tire were clearly showing. We had a 2 week rental and were traveling from Seattle to Los Angeles. I'm appalled they would send out a car with tires in such terrible and dangerous condition, especially for a renter who was driving so far. After having the car for 4.5 days a chunk of rubber came off of our passenger side tire, but it was still holding air. At this point in our trip we were camping on Mt. Hood in Oregon with no cell phone reception. The next day we had a flat driver's side tire and had to put the donut tire on ourselves, since we didn't have service to call Alamo's customer service. When I could call customer service they suggested we drive to Portland to exchange our car. It was well out of our way to have to exchange the car and ruined a full day of our trip- let alone the stress of driving down a curvy mountain afraid of a tire blowout. Once I exchanged for a different car at the Portland Alamo the new rental worked out fine but had not AUX input- which was inconvenient. My advice is check your tires. Do not trust Alamo to make sure your rental vehicle is in safe driving condition.
6 Jul 2017
Airport drop offs have never been so easy
Pros: We drove the car into the lot. It was very well labeled and easy to find. Dropped our keys off and gathered our things, while they recorded mileage. No paperwork to fumble with or anything. Them we took our luggage to the pick up area and they had a shuttle waiting to take us to the airport.
Cons: The crosswalks should be labeled better when crossing in front of the lanes off traffic.
9 Jun 2017
Pros: Easy drop off procedure and very quick.
Cons: Tricky location to find if you are not familiar with the city.