Reviews for Budget in Seattle
- All reviews 100%
Based on 111 reviews
27 Sep 2017
Pros: VehicleJeep SUV
Cons: Waiting for service. No one there first time. Locked on
19 Sep 2017
Cons: Car was damaged on pick up Maintenace light was on Tire pressure was low
19 Sep 2017
Budget charges me $300 more than Kayak's amount.
Cons: The initial paperwork from Budget said my total charges would be $141.24. Instead Budget charged my credit card $442.03 I haven't had a chance yet to discuss with Budget so I'm hoping for a correction to my problem.
18 Sep 2017
Budget and Avis overbooked
Cons: Over 50 people went without cars Friday night and were told at 2am that there would be no cars until 6am the next morning. Leaving all of us to sleep at the rental building. I canceled my rental and took an Uber home at 3am.
18 Sep 2017
Two hour wait in line with no staff
Pros: Car was clean and worked Drop off was ok
Cons: We arrive very late at night We had to take the shuttle to the rental car terminal like everybody else when we are arrive there was at least 40 people in line for budget They had two people on duty. One of them kept running to the Avis counter to talk on the telephone extensively with every rental which slowed things down even more Once he got to the counter the guy apologized but from a financial perspective thinking of you no consideration it was ridiculous
16 Sep 2017
We waited in line at budget for one hour to get our car.
Pros: Car was good. Check out good.
Cons: Inside of car window were foggy, had to stop and clean then. Inside of vehicle was dusty.
10 Sep 2017
Pros: nice staff
Cons: will not use budget again vased on the overall experience.
6 Sep 2017
Cons: Long wait time for pick up and drop off. There should be clearer instructions.
5 Sep 2017
Cons: Price gouging due to the eclipse--I know it's business but it was excessive. Prices in Portland were 5 times higher!
5 Sep 2017
Easy First Rental
Pros: This was my first time renting a car on my own. Overall, it was an easy experience. Customer service was friendly and helpful. The car was clean. I had no issues driving both in town and several hours on the freeway.
30 Aug 2017
Awkward pickup of dusty car
Pros: Price was right and the rental location was not hard to find. I really appreciated that it was a hybrid since we did a lot of driving.
Cons: Car was dirty and the rental location was in downtown, quite a ways from the airport we flew into.
28 Aug 2017
Love the Forester
Pros: Great car. Easy drop off and pick up.
23 Aug 2017
The shop was closed!
Pros: Overseas woman on their hotline was quick to understand the situation and try to offer alternatives, although there turned out to be none
Cons: The store was closed! I made my reservation for 5, I had no way of knowing the place closed at 5 as well! I didn't want to show up *before* 5 just to be told that my car wasn't ready yet and could I please take a seat, so I showed up about 5:30 and was greeted to a locked door. When I called their help line, they told me the only location still open in the city was the airport, and they were totally sold out. What's more, when I asked if I could pick up my rental first thing in the morning, they said the car was no longer available! How is that possible I wonder, since I hadn't picked it up yet and they had just closed! A company in the business of logistics as much as Budget should be more adept at informing customers that they need to show up before their reservation time if they close simultaneously.
22 Aug 2017
Great Pricing with an AWESOME STAFF!!!
Pros: When I checked in, the person at the counter (I can't remember his name) I believe he was the franchise owner, was super friendly, not pushy when it came to needing insurance or electronic extras, all which I brought myself. He asked why I was in Seattle and when I told him our plans, he shared some great suggestions along with some fun stories of his own experiences. When we dropped the car off the next day, he looked at me with a big smile and said "So, how was it?' Because he remembered me and was excited to hear about our amazing day. I would HIGHLY RECOMMEND this location.
Cons: There isn't one thing I could say bad about this location. The staff is awesome, the car was great and for the money you can't beat it. A++++++++
10 Aug 2017
High price for an older car
Cons: Cranky guy at this rental place, older not so clean car & high priced!
5 Aug 2017
Cons: Guy was helpful but only one person to check you in and pull the cars around so took forever. Not his fault, he needed help
23 Jul 2017
Nice car, overall good experience
Pros: Got a nicer car than the one I reserved. Excellent service at pick up location though did have to wait a bit. A little pricey. Car in better condition than most rental cars I've had- mostly external blemishes (interior clean).
Cons: See above
19 Jun 2017
Pros: Vehice had Sat Nav and 4wd, roomy as well as good on power and had a cleab exterior.
Cons: Requested a small SUV. Was given a F150. Found damage in the truck and the agent at the gate where i was told to report any found grunted and huffed ect as he filled out the form. Tires were WAY overinflated at 60+ PSI and the truck pulled to the right. Also found the interior to be dirty from somebody spilling something like a pop inside. So it was in areas all over the center console. Found a letter from Budget saying that the vehicle had gone through a service the day before. But somehow missed the issues mentioned above.
16 Jun 2017
Pros: car was terrific and good gas milage, drove for 3 days and used only 1 tank.
Cons: not use to keyless entry. O.K. got use to it
12 Jun 2017
Nissan Versa Note was gutless, shifted poorly, understeered
Cons: weird gas charge maitrix, could have taken time to fill up, but didnt and paid too much for gas... confusing on purpose to charge more, car was bad. Ford Focus or Chevy Cruze or ANY Toyota better,
8 Jun 2017
Family road trip
Pros: Roomy, comfortable, great gas mileage. Staff was friendly. Easy pickup and returns.
Cons: Did not have enough power while accelerating especially when driving up a mountain. The company itself was wonderful. Will do business with again.
4 Jun 2017
Pros: It was an easy return. The reception was waiting for us when we drove up. No time lost. The shuttle to the airport was quick and did not have to wait long. I like the way Seattle has their rental shuttle set up.
14 May 2017
Civic in Seattle
Pros: Check in employee was fantastic. Very helpful and straight forward.
9 May 2017
Pros: Awesome car great services
Cons: Little pricey
29 Apr 2017
Pros: Courteous and efficient
Cons: Very good service
7 Mar 2017
Cons: Out rage our rental taxes. Whatever you call them
7 Mar 2017
BMW was not so great
Cons: The god didn't work
1 Mar 2017
Pros: Easy pick up and drop off
Cons: Car smelled like cigarettes but was otherwise OK
14 Feb 2017
Fast turnaround, no problems
Pros: The car was clean and gassed up and ready. I got what I expected.
Cons: The car had a bit of a smell to it, like the previous user had some funky body odor. Maybe I have a sensitive nose, but a quick freshening of the interior would have been good.
13 Jan 2017
Cons: I booked on Kayak and printed out my confirmation sheet with the total being $48.15 for one day rental. When I left the counter at Seattle the total was much higher without changing any part of the reservation. The new total was $95.26. I was in a hurry and didn't have my eye glasses to dispute it. After searching for my car which was under an AVIS sign (apparently you had to know they are all one company) which was frustrating I got in the car to find out the fuel tank was half full with gas. I stopped at the counter and the person reprinted my rental agreement indicating that and he told me to return the car with a half tank of gas. The next day I realized that I would be late returning the car so I stopped by the budget rental and the lady rebooked me for another day instead of extending this reservation. It was cheaper and she quoted me at $48 dollars. When I got the final bill on my statement the total was $197.93 almost double as I was told or my reservation has. I learned that Budget has hidden costs and not to assume that your original agreement is valid.
21 Dec 2016
Amazing location on Pike St
Pros: The people who work there.
30 Nov 2016
Very satisfied with one-way rental to Seattle.
Pros: Joey Colombo in Medford was terrific!
26 Nov 2016
How much is it????
Pros: I liked how easy it was to get a decent price on a rental car at the last minute. When we first walked up to the counter to rent the car the lady at the counter told us that it was going to be over $200 to drive one way from Seattle to Spokane. I thought to myself there has to be a cheaper rental. So I got on my handy-dandy cell phone and looked up cheap car rentals. Thank God for kayak.com. using the service saved me about $100.
Cons: What is there not to like? Saving money is always good.
27 Oct 2016
Expense for what we got
Pros: The staff was great, nice people
19 Oct 2016
Pros: I can’t believe that you can charge $55 for the rental of a car but charge $77 for four gallons of gas? You actually charged me more to fill the car up than to rent it? Amazing, that’s almost robbery and I will never rent from budget again!
8 Oct 2016
Pros: Nice van and clean
26 Sep 2016
Better run location
Pros: Efficient location
Cons: All ok
26 Sep 2016
Cons: The pickup location would NEVER pickup the phone when I called. While in line waiting for the car the phone would ring and ring...
8 Sep 2016
Hidden fees out the wazoo
Pros: Pretty fast service.
Cons: A $23 booking turns into $142. Many line items that don't make sense. Simple addition of all line items is less than the total.
2 Sep 2016
Pros: Easy check in and check out
Cons: The car needed alignment
17 Aug 2016
Pros: Friendly staff, ease of pickup/ drop off, loved that the Jetta was an option to drive
17 Aug 2016
Pros: Easy and fast pickup, car was nice and in good condition.
1 Apr 2016
Pros: The car was good. Service was excellent.
Cons: I needed to use the prepay option but they don't allow for same day prepay. Had to request the next day and was stuck in Seattle for one more day.