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Car hire at San Juan Luis Munoz Marin Intl Airport

Driver's age: 26-65
Tue 23/7
Tue 30/7

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Cheap car rentals at San Juan Airport

EconomyC$ 24/day
CompactC$ 17/day
IntermediateC$ 24/day
StandardC$ 32/day
SUVC$ 123/day
MinivanC$ 94/day
Full-size SUVC$ 81/day
Pick-up truckC$ 97/day
Standard SUVC$ 24/day
Intermediate SUVC$ 34/day
Compact SUVC$ 36/day
Open-air all-terrainC$ 132/day
Best rates found by KAYAK users in the past 48 hours.

Top tips for renting a car at San Juan Airport

  • When getting your car rental at San Juan Luis Munoz Marin Intl Airport (SJU), inspect your rental car before hopping in and driving off. It would be best if you kept an eye on any indicator of both interior and exterior damage. Check out for stains, rips, markings on the interior, and scratches, and dents on the exterior. Although the damages ought to have been already recorded by the rental agency, it would be helpful to be sure. If you don't, you risk being charged for damages that already existed when picking up the rental car.
  • If the insurance offered by the car rental at San Juan Luis Munoz Marin Intl Airport doesn't appeal to you, you can always opt for your credit card to cover any damages. Most major credit cards offer rental car insurance cover at no extra fee. However, you may need to double-check with your credit card provider for any restrictions on coverage. If your credit card provides a limited cover, consider getting temporary car insurance for additional coverage.
  • If you are operating on a budget, you can save some money by carrying your own driving extras. It's the small things that matter, and renting a car at San Juan Intl Airport is no exception. Packing your extras such as a child seat, GPS, or a radio will save you the additional daily cost you could pay if you had gotten them from the rental facility. Ensure the car rental agencies removes their extras from the car to avoid being charged. Nonetheless, San Juan Intl Airport offers a wide range of cheap car rental choices, guaranteeing that you don't have to break the bank when renting.
  • Returning your car rental to San Juan Intl Airport shouldn't be a daunting task. All you need is to follow the airport signage to the designated parking area for car rental agencies. However, before returning the automobile, most SJU rental agencies require you to fill up the gas tank. To save up some money, fill your gas tank at a fueling station near the airport since letting the car rental fill the difference will cost you more. You can also drop off the rental car in a different location, but a surcharge will apply.
  • 25% of our users found rental cars at San Juan Airport for C$ 53 or less
  • Book your rental car at San Juan Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at San Juan Airport

  • Is renting a car at San Juan Intl Airport worth it?

    Despite having AMA Buses serving SJU airport, getting a car rental from the airport is a handy option for exploring the island. Getting a car when visiting Puerto Rico provides you with a great advantage. Since the island is relatively small, you can easily see nearly all of it in a small space of time. It would be a pity to visit San Juan and only stay in the city due to the limited inter-town public transportation. Moreover, an SJU car rental will save you the inconvenience of struggling with heavy luggage and the delays of public transportation.

  • Can I register an extra driver for my San Juan Luis Munoz Marin Intl Airport car rental?

    Yes, you can. Based on your car rental provider at SJU, you can add a driver to your car rental when booking a reservation online or picking it up at the airport. Most car rental agencies at SJU charge an additional cost for additional drivers per day. However, your spouse may be considered an authorized driver; therefore, surcharges won't apply. Nevertheless, all additional drivers must meet the same requirements as the renter.

  • What documents do I need for a car rental at San Juan Luis Munoz Marin Intl Airport?

    To get a rental car at SJU, you will need to present a valid driver's license issued by the government. If you are a foreign renter, a valid driver's license from your country of origin that should stay valid for the rental duration is required. If your driver's license is not written in the Latin alphabet, you will need an International Driver's License.

  • How much does it cost to rent a car at San Juan Airport?

    On average a rental car at San Juan Airport costs C$ 63 per day.

  • What is the cheapest car rental company at San Juan Airport?

    In the past 72 hours, the cheapest rental cars were found at Routes Car & Truck Rentals (C$ 38/day), Payless (C$ 42/day) and Priceless (C$ 48/day).

  • What is the best rental car company at San Juan Airport?

    Based on ratings and reviews from real users on KAYAK, the best car rental companies at San Juan Airport are Alamo (9.1, 121 reviews), Enterprise Rent-A-Car (8.7, 96 reviews), and Ace (7.5, 136 reviews).

  • Which car rental companies will pick you up at San Juan Airport?

    Car rental companies that offer shuttle or pick-up services from San Juan Airport to off-airport locations include Dollar, Hertz, and Europcar.

San Juan Luis Munoz Marin Intl Airport car rental reviews and directory

Ace

Cleanliness

7.7

Comfort

7.9

Pick-up/Drop-off

7.4

Value for money

7.2

One location in San Juan Luis Munoz Marin Intl Airport

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Locations in San Juan Luis Munoz Marin Intl Airport

6050 Isla Verde Avenue

+1 787 728 2418

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Apr. 2024

KAYAK
The price was double what was quoted on kayak website. The name of the company is not ACE it’s Charlie Car Rental. Terrible customer service, the car had sand all inside of it. I had purchased insurance through kayak they made me buy an additional insurance coverage. Just all around terrible experience. I would’ve absolutely picked another company if I knew this would’ve been the outcome. You should remove them from your website.

2.0 Poor

Mar. 2024

KAYAK
kayak was misleading. i booked the rental for sju but when i arrived the rental car company was not at the airport. very confusing. we waiting over 30min for a shuttle. then i paid much hiring than the advertised price. i wont book anything with kayak again and do the research myself to find a suitable rental car company.

6.0 Okay

Mar. 2024

KAYAK
A lot of hidden fees jacked up the price

4.0 Mediocre

Jan. 2024

KAYAK
Hidden charges that you don't find out about until you get there and you have no choice but to accept it or don't get the rental.

10.0 Wonderful

Dec. 2023

KAYAK
Fast and friendly service. Great customer service

10.0 Wonderful

Dec. 2023

KAYAK
Everything was great. Prices very fair. Would rent there again

1 out of 28

Sixt

Cleanliness

6.9

Comfort

6.5

Pick-up/Drop-off

5.9

Value for money

5.9

One location in San Juan Luis Munoz Marin Intl Airport

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fromC$ 52/day

Locations in San Juan Luis Munoz Marin Intl Airport

Calle Dalia, C. Begonia

+1 787 791 1991

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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6.0 Okay

May 2024

KAYAK
Have car shuttle available when heading to the airport after dropping off the car.

6.0 Okay

May 2024

KAYAK
The experience started badly, but then was corrected by a manager named Edgar. He was very gracious and professional. He quickly corrected the problem. As per their staff in general, many of them were rude, unprofessional, and unhelpful. I will honestly say that specific manager named Edgar (Edgardo) is the best asset Sixt has.

10.0 Wonderful

Apr. 2024

KAYAK
Service was amazing. Very fast and efficient. Terms were clearly explained. Price was excellent.

4.0 Mediocre

Jan. 2024

KAYAK
These people are scammers! They initially gave us a bill for over $500 for a 5 day rental. Then once the bill was scrutinized they took off $200. Then a new receipt still showed up charges. I would not use them again as they were not transparent and tried scanning us

10.0 Wonderful

Nov. 2022

KAYAK
I called the company with an issue I had with the car, due to the streets in the area, I had another car within 1 hour of my call. I was 55 minutes from their office. Excellent service

2.0 Poor

Oct. 2022

KAYAK
It took for ever to get a car, not complaining about that as I arrived early and the accommodate me. The car has so many noises. I tried talking to someone and was places on hold to then be hang up on. On top of that, the return was TERRIBLE. I stopped to put gas nearby First asked the gas clerk to charge me $25. That was not enough so went inside the gas station, again and paid $5 cash. The pump stopped (been full) with $1..71. Upon the return of the vehicle, the unprofessional clerk at Banco Popular rental car tells me I going to be charged $6+ because the tank was not full.. WTF

1 out of 32

Payless

Cleanliness

6.6

Comfort

6.6

Pick-up/Drop-off

6.2

Value for money

5.9

One location in San Juan Luis Munoz Marin Intl Airport

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Locations in San Juan Luis Munoz Marin Intl Airport

Baldorioty De Castro Ave

+1 787 625 8880

Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00
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4.0 Mediocre

Jul. 2024

KAYAK
I paid double than what I was quoted online, I felt blindsided. Getting there wasn’t as easy as I thought since it’s not at the airport and a little off of it. There are other rental companies located at the airport that I wish I had known about it. Overall it wasn’t a terrible experience, but I wouldn’t rent again.

2.0 Poor

Jun. 2024

KAYAK
The car they measured was not in driving condition. The tires were in bad condition, the windshields were also in bad condition. The price you gave me for rental was totally different from 200, I ended up paying 465, it's a deception. They told me to call payless to speak to a supervisor and I've been calling for days and no one ever answers the calls.

10.0 Wonderful

Jun. 2024

KAYAK
Awesome

4.0 Mediocre

Jun. 2024

KAYAK
I had purchased insurance thru Rental Car to protect the rental vehicle. When I attempted to pickup the rental car, The Payless rep said that they do not accept that insurance. It was very confusing being told by the rental rep that the insurance I purchased was worthless. There needs to be more transparency if this insurance is valid or not.

2.0 Poor

Jun. 2024

KAYAK
I purchased the insurance through kayak only to be told that I had to purchase insurance through Payless. Otherwise I would not be able to rent the car.

10.0 Wonderful

Jun. 2024

KAYAK
It was a great experience.

1 out of 24

NextCar

Best rated

Cleanliness

5.0

Comfort

5.0

Pick-up/Drop-off

4.0

Value for money

3.8

One location in San Juan Luis Munoz Marin Intl Airport

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Locations in San Juan Luis Munoz Marin Intl Airport

10200 Calle Celestial Marginal

+1 787 726 7350

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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2.0 Poor

Mar. 2024

KAYAK
They added on numerous charges so that the promised charge which was $57 on Kayak came out to $140 in reality and that was without any insurance coverage. The charges were absurd like $20 processing fee. They did not deliver the car that we asked for instead it was much higher fuel usage. The car itself had 3 roaches inside . One in the glove compartment one in a plastic bag we found under the passenger seat and another in the trunk. We will not be using this service ever again

4.0 Mediocre

Mar. 2024

KAYAK
Good staff, easy pick up and drop off. The van was not good. Dirt every where, we left a glass with a little juice and in a couple of hours appears with 2 cockroaches. I had to drive below 50mph, the wheels weren’t balance so the van moved constantly. They told me they give me a 2024 Kia, but when I got in inmedietly realice it was a lie because the van had 45000 miles. Something impossible in 2 months.

6.0 Okay

Feb. 2024

KAYAK
We waited for 40 minutes for a shuttle to pick us up from the airport, but it never arrived. We ended up taking a shuttle from Dollar rental and walking from there. The car was clean, functioned well, but had no wiper fluid.

2.0 Poor

Feb. 2024

KAYAK
Awful. Car rental rate was $56 for the day. I ended up with a bill for $168. These were not charges I could decline. I asked about every single one with two different agents. The hidden fees are criminal.

2.0 Poor

Feb. 2024

KAYAK
Charged me $110 more than what was agreed to

4.0 Mediocre

Feb. 2024

KAYAK
Transparence in what is included/not included.

1 out of 37

Routes Car & Truck Rentals

Cheapest deal

Cleanliness

4.8

Comfort

4.8

Pick-up/Drop-off

3.8

Value for money

4.1

One location in San Juan Luis Munoz Marin Intl Airport

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fromC$ 33/day

Locations in San Juan Luis Munoz Marin Intl Airport

10200 Calle Celestial, Marginal Los Angeles

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

6.0 Okay

Jul. 2024

KAYAK
The price I paid was different then what Kayak quoted.

2.0 Poor

Jun. 2024

KAYAK
Upon arrival, at 1am, there was no car available. I was instructed to either return at 9am or CANCEL. Families were sleeping on the floor, waiting for returned vehicles. I returned at 9am and spent three hours waiting for a car. The car I received had severe damage to the passenger side. And, was dirty inside.

10.0 Wonderful

May 2024

KAYAK
The shuttle driver went above and beyond to help me when my bag did not make it into the shuttle heading back to the airport. He was very proactive to fine my bag and was very expeditious in his task of getting me taken care of. We had a low pressure tire light come up and we were close to the store. I stopped by to have them look at it and in 15 mins they had replaced two of the tires and had us back on our way. Very impressed.

2.0 Poor

May 2024

KAYAK
This car rental company is an absolute SCAM !!! We didn’t zahle the car there and canceled it bc the wanted to charge us for eeeeevrryyything extra !!

2.0 Poor

May 2024

KAYAK
Allied car rental in San Juan Peurto Rico is a rip off. They made me buy their insurance, $10 a day, when mine said I was totally covered and made me buy toll coverage $10 a day. Later we saw we could have paid toll at the toll stations and it was $1 and only if you left San Juan. None of this was explained by kayak. I should have just rented from the airport, it would have been $30 a day and allowed my insurance and they are right there no shuttle.

2.0 Poor

May 2024

KAYAK
Hidden Fees all over the place. Paid more than double of what I had ordered

1 out of 103

Alamo

9.1

Wonderful

82 reviews

Cleanliness

8.7

Comfort

9.3

Pick-up/Drop-off

9.4

Value for money

8.5

One location in San Juan Luis Munoz Marin Intl Airport

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Locations in San Juan Luis Munoz Marin Intl Airport

Luis Munoz Marin Intl Airport

+1 833 763 1735

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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10.0 Wonderful

May 2024

KAYAK
Everything was Excellent nothing to complain 4 years renting with Alamo and I love it thank you.

10.0 Wonderful

Jan. 2024

KAYAK
Had some issues with the key fob on the far side of the island. Rental was from San Juan but the Alamo crew minimized my discomfort by switching the care at aguadilla. Thanks!

10.0 Wonderful

Jan. 2024

KAYAK
Everyone was attentive & accommodating!

10.0 Wonderful

Jun. 2021

KAYAK
The cleaning of the car could be better and right now I’m thinking that renting a car is a little bit expensive

10.0 Wonderful

May 2021

KAYAK

Pros:

Easy to deliver, easy process

Cons:

Price

10.0 Wonderful

May 2021

KAYAK

Pros:

the staff was very friendly and resourceful

Cons:

the wait time to pick up could have improved if there were additional customer service representatives at the desk

1 out of 16

Enterprise Rent-A-Car

8.7

Very good

92 reviews

Cleanliness

8.5

Comfort

8.8

Pick-up/Drop-off

8.8

Value for money

8.4

One location in San Juan Luis Munoz Marin Intl Airport

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Locations in San Juan Luis Munoz Marin Intl Airport

Luis Munoz Marin Intl Airport

+1 833 763 1734

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

10.0 Wonderful

Jul. 2024

KAYAK
Great service excellent from start to finish

2.0 Poor

Jun. 2024

KAYAK
Horrible. I got there and they said they didn't have a reservation for me. Had to scramble last minute

10.0 Wonderful

Jun. 2024

KAYAK
N/a

10.0 Wonderful

Mar. 2024

KAYAK
Great experience

10.0 Wonderful

Feb. 2024

KAYAK
Amazing people. Check in and check out was very easy.

4.0 Mediocre

Feb. 2024

KAYAK
The computers were down at pick up

1 out of 20

Dollar

6.9

Most popular

Cleanliness

7.2

Comfort

7.1

Pick-up/Drop-off

7.1

Value for money

6.8

One location in San Juan Luis Munoz Marin Intl Airport

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fromC$ 55/day

Locations in San Juan Luis Munoz Marin Intl Airport

Marginal Los Angeles

+1 787 791 5500

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

6.0 Okay

May 2021

KAYAK

Cons:

I would recommend fans outside in the waiting area for customers. I waited with my husband approximately 1 1/2 hour waiting for my car. We had to ask someone to assist us from easeway because the representative from Dollar was no where to be found. When he did find him, he was just sitting at the front with no care in the world. Never approached us not even once to collected our information to collect our car. Merging the Parking lots with other companies what a hot mess. It lack customer service!!! I will never rent from this location again!!! Thank you, Michelle Santiago

10.0 Wonderful

May 2021

KAYAK

Pros:

Very friendly and very good communication

Cons:

Our upgrade did not go through even though the website did

4.0 Mediocre

May 2021

KAYAK

Pros:

Really nice people. But they dont have the proper knowlege

Cons:

For 1 day and 2 hour I pay $ 311.00in economic car

8.0 Very good

May 2021

KAYAK

Cons:

More availability of cara

2.0 Poor

May 2021

KAYAK

Cons:

It took over an hour just to pick up the vehicle. Waiting outside in the heat with a medical condition was extremely unpleasant. I guess Bad phone service is not the only thing DOLLAR RENTAL is good at

6.0 Okay

Apr. 2021

KAYAK

Pros:

The car drop was good. The year and model of the car was good even for 4 people and luggage.

Cons:

The lady at the desk when I got there tried to haggle the price with me stating “additional domestic fee” even though I had the paper to prove the price with fee. She later dropped the price some but not all the way to what I had been told when booking. She seemed very upset I didn’t allow her to run over me with fees and add ins.

1 out of 8

Europcar

6.7

Cleanliness

6.8

Comfort

6.9

Pick-up/Drop-off

6.6

Value for money

6.5

One location in San Juan Luis Munoz Marin Intl Airport

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fromC$ 63/day

Locations in San Juan Luis Munoz Marin Intl Airport

Counter Off Airport,shuttle Bus

+1 787 710 2777

Opening times not available

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10.0 Wonderful

Mar. 2024

KAYAK
Getting the car was very fast and easy! The staff was friendly and very helpful. I was disappointed to learn about the drop off process after closing (only 6pm) when I picked up the car. having to essentially pay for parking at the airport because there is no designated drop off was not factored into my budget for the rental, especially since I was given no advanced notice of this. It seemed like a really backwards procedure for 2024. but everything else was very smooth!

8.0 Very good

Feb. 2024

KAYAK
I liked the fact that the signing paperwork was quick and also the shuttle bus pick me up quickly. Car was ina pretty good condition. Will not to hesitate to rent again from your company.

10.0 Wonderful

Feb. 2024

KAYAK
The car was great!! Helpful staff and amazing service and price!

8.0 Very good

May 2021

KAYAK

Pros:

The staff was helpful, and the car was clean.

Cons:

We had to wait 45 minutes before the pickup van for us.

8.0 Very good

Apr. 2021

KAYAK

Pros:

The workers were pleasant and the car very clean and covid protocol followed.

Cons:

The insurance daily rates was high. $40 per day and $250 deductible? Wow

10.0 Wonderful

Apr. 2021

KAYAK

Pros:

Friendly staff and super easy pick up and drop off.

1 out of 6

Hertz

6.7

Cleanliness

7.4

Comfort

7.0

Pick-up/Drop-off

6.6

Value for money

6.6

One location in San Juan Luis Munoz Marin Intl Airport

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fromC$ 85/day

Locations in San Juan Luis Munoz Marin Intl Airport

Luis Munoz Marin Airport

+1 787 791 0840

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Apr. 2024

KAYAK
Horrible. I got here, wait 3 hours for them to tell me that I had to pay about 200 usd more for non sense stuff. Horrible experience.

4.0 Mediocre

Jan. 2024

KAYAK
We requested a large SUV - like an expedition. Instead we got a palisade. We had 8 adults and luggage for a week, so it was extremely cramped and uncomfortable anywhere we went. The Hertz team initially told us that is would be 35 minutes while they cleaned the vehicle for us. But they just immediately gave us the palisade. We were happy to wait for the correct size vehicle, but they would not give it to us. Extremely disappointed in Hertz this trip. We would have even settled for two vehicles instead, but they would not accommodate. I’ll rent somewhere else next time.

4.0 Mediocre

Nov. 2023

KAYAK
Their branch at the airport never picks up the phone. Fajardo was very easy to communicate. took more than 30 min to actually get the car in the airport, waiting in the heat. other than that everything else was ok

10.0 Wonderful

Nov. 2023

KAYAK
Everything was great except no windshield wiper fluid in car.

10.0 Wonderful

Jan. 2022

KAYAK
Smooth check-in process, clean and new car for a reasonable price.

2.0 Poor

Dec. 2021

KAYAK
No one was there when our flight arrived. We had to go to a different rental spot to figure everything out.

1 out of 6

Thrifty

6.5

Cleanliness

7.7

Comfort

7.0

Pick-up/Drop-off

6.8

Value for money

6.1

One location in San Juan Luis Munoz Marin Intl Airport

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Locations in San Juan Luis Munoz Marin Intl Airport

Luis Munoz Marin Apo

+1 787 253 2525

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

10.0 Wonderful

May 2024

KAYAK
Great staff in sju. Very pleased

4.0 Mediocre

May 2021

KAYAK

Pros:

The staff was very friendly. I rented a Jeep Wrangler and received a Honda CRV. I would not have mentioned it, but it was specific that it was a Wrangler to enjoy the environment on this vacation. Our flight was late, so they cancelled the Jeep and gave it to someone else after two hours. Nowhere does it say after two hours your car is cancelled ( I would’ve called if I knew this information). They did not call to confirm.

10.0 Wonderful

Apr. 2021

KAYAK

Pros:

The staff was very friendly and extremely helpful. Would definitely use Thrifty of San Juan again!!!

2.0 Poor

Mar. 2021

KAYAK

Pros:

No

Cons:

Maybe change the name to shifty rental

4.4 Mediocre

Oct. 2020

KAYAK

Cons:

I rented an Audi and the rental company told me they don’t even own an Audi

4.8 Mediocre

Jul. 2019

KAYAK

Cons:

We waited over 1 hr in line for this car. Then they gave us a cat and then said, oh no you have to wait another 30 minutes for another car. This one is rented! -1 1/2 hrs wait to leave Thrifty. We missed our dinner RSVP. Terrible service at the counter. terrible!

1 out of 8

Budget

6.4

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

6.2

Value for money

6.5

One location in San Juan Luis Munoz Marin Intl Airport

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Locations in San Juan Luis Munoz Marin Intl Airport

Avendia Salvador Caro

+1 787 791 0600

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Jul. 2024

KAYAK
Waiting 2 hours to pick up the car, even though had a reservation. One hour in line to get to the desk to show my reservation. Of course they didn’t have the vehicle I rented or similar vehicle. Got something different. Ok, still served our purpose. Went outside to get the car and saw that there was at least 40 people waiting for their car. Not exaggerating, there might have been more. Waited another hour outside in the heat with two small kids and nowhere to sit. The experience was mind boggling. It was an expensive rental and the car was given to us muddy and sandy—-even though I waiting an hour for the car be presumably cleaned to be given to me. Upon return, they said I would receive my receipt via email. I’m still waiting. I have no way of confirming that what I was charged is accurate, it’s more than the estimate. Don’t have much hope in being helped by calling. What a terrible experience.

10.0 Wonderful

Jun. 2024

KAYAK
clean, new, good customer service

8.0 Very good

Feb. 2024

KAYAK
quick in/out and car was fine. No stress

8.0 Very good

Feb. 2024

KAYAK
Faster service

10.0 Wonderful

Jan. 2024

KAYAK
Love it

4.0 Mediocre

Jan. 2024

KAYAK
Very long line, no pricing transparency, LDW is 3x what Budget advertises on website, add’l $250 deposit which is not mentioned in website is quietly charged and when asked what it was for was told, “that’s how it is here”. License plate and car color on my contract not same as car I was told to get into, informed discrepancy and was told to take the car anyway. Car was missing actual parts and made funny sounds, more like a car share service than a car rental service.

1 out of 20

Avis

6.4

Cleanliness

7.5

Comfort

6.7

Pick-up/Drop-off

6.7

Value for money

6.3

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Avendia Salvador Caro

+1 787 253 5926

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

4.0 Mediocre

Feb. 2024

KAYAK
The agent was friendly, the insurance offered in the site was not directly with Avis so I ended up buying a second insurance. The wait time to pick up the vehicle was 40 minutes.

2.0 Poor

Feb. 2024

KAYAK
3 hours waiting between check in and getting a car. Go somewhere else they are terrible.

2.0 Poor

Jan. 2024

KAYAK
The lines outside the Pick up window was about 85 people deep and there were only 2 Customer Service agents. Each agent took about 20-25 mins per customer. At that rate, my number would have come the next day. Also, your employees were very rude and unhelpful despite my status. After waiting for 1 hour, we left in frustration and hailed an Uber to our destination. Shameful. I regret ever signing up with you guys. Worst experience. The people in this location do not really seem to care about the customer or their work. Zero motivation, Zero interest. They're doing their jobs only 'coz of a paycheck. These lazy and toxic employees will sink your company because they are the ones controlling your customer service experience. There is a reason Puerto Rico is in such a deep decline.

8.0 Very good

Jan. 2024

KAYAK
Friendliness, customer service

10.0 Wonderful

Jun. 2021

KAYAK

Pros:

Experience

2.0 Poor

May 2021

KAYAK

Cons:

Unprepared for influx of tourist. Wait time was close to 2 hours to get vehicle.

U-Save

6.1

Cleanliness

6.7

Comfort

6.7

Pick-up/Drop-off

6.2

Value for money

6.4

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Urb Valencia

+1 787 253 4008

Opening times not available

Filters

Reviews

6.0 Okay

Apr. 2024

KAYAK
Tires were damaged and dangerous (leaking air)

8.0 Very good

Feb. 2024

KAYAK
It was good. The staff was nice and helpful. The pick up took longer than expected but the drop off was very quick and easy!

2.0 Poor

Jan. 2024

KAYAK
It a scammer outfit masquerading as car rental company. BEWARE !

2.0 Poor

Mar. 2023

KAYAK
Our flight was delayed. We called to let them know 4 hours prior to our pick-up time. They told us they would only hold our reservation for 1hr (our flight was delayed 2 hours), and after that they'd give it to the 1st walk-in and we'd have to get a car in a first come first serve basis. If we had failed to show up on time for our appointment, I'd completely understand if they gave it away. But we called to let them know we'd been delayed and that we were still planning on renting the car for our 2 week visit!

6.0 Okay

Mar. 2023

KAYAK
usave is next to the dennys. tricky to get into the area from surrounding roads, pay close attention (we went in the one-way street wrong way on return but this doesnt seem to be a big deal in PR). can get busy in office, often only one staff around. airport shuttle is convenient. car was basic but clean and worked well enough for our week trip (had a maintenance alert on it for oil but the oil had just been changed but alert not cleared according to staff - seemed ok for trip).

10.0 Wonderful

Dec. 2021

KAYAK
The airport could and should create a special sign for airport shuttles. With company logos. That way there is no question on where we should stand.

E-Z Rent-A-Car

5.3

Cleanliness

6.0

Comfort

5.5

Pick-up/Drop-off

5.0

Value for money

5.0

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

5910 Isla Verde Ave

+1 787 791 1465

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Filters

Reviews

2.0 Poor

Mar. 2020

KAYAK

Pros:

Nothing at all. Bait and switch. Made the reservation for $168, got to PR the car cost $500. They refused to accept my military full coverage auto insurance. Manager was dismissive and rude

Cons:

Car was extremely over price. $500 for manually doors and windows. AC Bartley worked. Took over an hour to pick up rental even though I had a reservation. I rented through EZ Rental but Every was processed thru Allied. Horrible experience. I’d

2.0 Poor

Feb. 2020

KAYAK

Pros:

Nothing

Cons:

Will never go there again

3.2 Poor

Feb. 2020

KAYAK

Pros:

Nothing. Don’t come here.

Cons:

The staff was very very slow and did not care about customer service. She was rude when I tried to get a time estimate after waiting 40 mins to be called up. The other staff members appeared to be very disorganized. After 50 minutes, we decided to leave. We never got the car and took our business to another car rental place that was much much quicker.

5.6 Fair

Jan. 2020

KAYAK

Cons:

Oh my, this place is a mess... it's now called allied. I rented here before with the same experience. This time I had to cancel because they were saying my online rate wouldn't allow me to use my private vehicle full coverage.... so rented online then they wanted an additional 174$... went to NU down the street got a nicer car for same original online price. Also 2 different customers were accused of damaging their car while we were standing in line, both had taken pics and proved otherwise. It is slow, rude, disorganized, poorly ran, etc.

5.2 Fair

Jan. 2020

KAYAK

Pros:

Not really

6.0 Okay

Jan. 2020

KAYAK

Cons:

The biggest problem is with your estimating system. The taxes and fees you gave me were 150% off. Wasted 1 hour of my trip trying to understand what happened. Your system should not use US estimates it’s way off and it makes for a lot of unhappy customers

Fox

10.0

Wonderful

1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan Airport

+1 800 225 4369

Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 18:30
Sunday08:00 - 18:30

Filters

Reviews

10.0 Wonderful

Jun. 2024

KAYAK
Friendly, fast, great costumer service 👌 Not over priced. Thank you

10.0 Wonderful

Jul. 2016

KAYAK

Pros:

Enrique was super helpful and efficient whIle renting the car. Our reservation was ready and was exactly what we needed. He gave us helpful tips on where to eat around town and made everything so easy after a long trip into Puerto Rico.

Cons:

The only downfall is that there was only 1 shuttle to and from the airport.

2.0 Poor

Jul. 2016

KAYAK

Pros:

Nothing very disappointed

Cons:

It was terrible specially when I was transferred to mexico, the car I reserve was in Puerto Rico I tried more then 10 times for costumer help until I got some one from San Juan and from all information I asked about the rental and insurance he triple the rate so I was so sad that I did not rent there and took me a day to rent a car

Popular Auto

10.0

Wonderful

1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

9.0

Value for money

9.0

One location in San Juan Luis Munoz Marin Intl Airport

fromC$ 33/day

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan Airport Luis Munoz Marin Intl SJU

+1 866 257 4848

Opening times not available

Filters

No reviews available

National

8.8

Very good

2 reviews

Cleanliness

7.6

Comfort

8.4

Pick-up/Drop-off

9.6

Value for money

8.0

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Luis Munoz Marin Intl Airport

+1 833 763 1736

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

6.0 Okay

Jan. 2023

KAYAK
The car I booked was a standard SUV. The car I got was far from a standard SUV. It was a smaller SUV. It had a bad smell in it and the car's performance and ride was terrible.

NU Car

6.3

Cleanliness

6.8

Comfort

6.9

Pick-up/Drop-off

6.2

Value for money

6.2

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Marginal Los Angels Km 10.3, Isla Verde

+1 787 791 5900

Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00

Filters

Reviews

8.0 Very good

Jul. 2024

KAYAK
Staff was super nice, answered all my questions and the car I was given exceeded my expectations. Only thing is that at time of pickup, even though I had booked online, I was charged more in person for a deposit, autoexpress, and insurance. Something that could have been charged online as well.

6.0 Okay

May 2024

KAYAK
I rented the car via kayak with NU car, but they walked me over to dollar, then when I dropped it off at nu car at 3am in the morning, they said they couldn’t process me because I rented the car from dollar, still have yet to receive an email receipt, not happy at all about the overall experience.

4.0 Mediocre

Apr. 2024

KAYAK
I was forced to pay for insurance I didn’t need or want.

4.0 Mediocre

Feb. 2024

KAYAK
They gave me a hard time for not wanting their supplemental insurance. I wanted to use the coverage that my credit card offers and they made a big stink about it. They required that I have the credit card company issue a letter stating my coverage. I was not expecting this and it took an extra 30-45 minutes to get the car. They also gave me a car that had a flat tire. The lady said that it wouldn't give us any problems. After parking the car overnight, we came back to a completely flat tire and had to put the spare on and take it to a tire shop to fix it. I felt like they gave us this car because we did not purchase their insurance.

2.0 Poor

May 2021

KAYAK

Cons:

The wait and service

6.0 Okay

Jan. 2024

KAYAK
They really push to get their insurance to drive the prices up.

Economy Rent a Car

5.7

Cleanliness

6.0

Comfort

6.0

Pick-up/Drop-off

6.0

Value for money

6.0

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Marginal Los Angeles A15

Opening times not available

Filters

Reviews

8.0 Very good

Mar. 2024

KAYAK
The Hyundai Venue was a nice comfortable car. The rental car/toll system was not explained and that produced confusion and lost money.

2.0 Poor

May 2021

KAYAK

Pros:

I never get my car I had to rent a car from Someone else

2.0 Poor

Feb. 2021

KAYAK

Pros:

Nothing they rented my car and did not return my money

Cons:

Keep my reservation and hold the car that is prepaid. I didn’t have a car for three days during my trip until I was able to rent one at the airport

2.0 Poor

Feb. 2024

KAYAK
My flight got cancelled. Their offices closes at 5pm. I got in on a new flight at 8pm. And was not able to pick up my car bc office was closed. I am looking to get refunded but there doesn’t seem to be much hope. They should disclose their office closes at 5pm. Before you book.

8.0 Very good

Jan. 2023

KAYAK
Great experience overall. I had a difficult time finding the shuttle from the airport and ended up paying my own taxi, however, I think that was because I couldn’t follow the signs! Will rent with them again on a return trip.

10.0 Wonderful

Feb. 2017

KAYAK

Pros:

Target rent a car was very helpful when we realized the insurance didnt get put on when we booked online. They were able to accommodate us even though we were on another side of the island. We couldn't find their office so they sent someone to us.

Priceless

4.2

Mediocre

6 reviews

Cleanliness

5.1

Comfort

5.7

Pick-up/Drop-off

5.1

Value for money

4.5

One location in San Juan Luis Munoz Marin Intl Airport

fromC$ 53/day

Locations in San Juan Luis Munoz Marin Intl Airport

10200 Calle Celestial Marginal

+1 787 726 7350

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

6.0 Okay

Jul. 2024

KAYAK
Arrived at 3:00 am didn’t get car until 6:00am . Both bathrooms were broken it was 2 gentleman 1 was helping 30 minutes per customers. The other guy help 4 people in total helped 1 customer and disappeared for a hour. When employee returned helped 3 people and than left for the day . It’s all on camera July 4, 2024 3:00 am . When I came back the young lady was very nice really changed my mind about this experience. But now you asked how my experience was

2.0 Poor

Jun. 2024

KAYAK
Terrible. Expensive. Hidden fees. Rental was literally infested with roaches. Waited over a hour just to pick up the car. I’ve rented plenty of cars this was the worst experience.

2.0 Poor

Apr. 2024

KAYAK
The car was dirty when we picked it up. It only had a single floor mat il and it was in the back. It was missing a hubcap and had body damage to the right rear. The final price was much higher than was quoted. The listing said that the car was "in terminal" but it was not it required a shuttle ride. Overall experience was poor. I would rather have a bus pass than rent from these people again.

Rent-A-Wreck

3.3

Cleanliness

5.3

Comfort

4.6

Pick-up/Drop-off

5.3

Value for money

3.3

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

10200 Calle Celestial Marginal

+1 787 726 7350

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2.0 Poor

Jul. 2024

KAYAK
Rent-A-Wreck is a dubious company. First, they lied on their listing by stating they're located 'in Terminal' on their Kayak profile. They are an off-site location requiring a shuttle. Secondly, they promote a base rent amount inclusive of taxes, which makes it seem that it's the final price. Upon arriving at the rental location, the reservation price triples when they add approximately 13 additional charges, and the employees claim they cannot be removed. Finally, the place is significantly understaffed, the staff who are there don't care about being efficient or expeditious about getting clients into a vehicle, and the cars that they do bring out are in a mediocre state of cleanliness. I think that Kayak and Expedia need to take a hard look at this company.

2.0 Poor

May 2024

KAYAK
Price when booked online compared to how much they charge you when you pick up is too much. Kayak does not have the correct prices.

Advantage

4.1

Mediocre

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Los Angeles 2220 Celestial

+1 800 777 5500

Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 18:30
Sunday08:00 - 18:30

Filters

No reviews available

Ace Rental Cars

8.4

Very good

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

6050 Isla Verde Avenue

+1 787 728 2419

Opening times not available

Filters

No reviews available

Rent@Car

7.3

Good

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan Airport

Opening times not available

Filters

No reviews available

Econorent

6.4

Okay

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan Airport Luis Munoz Marin Intl SJU

+1 787 728 1447

Opening times not available

Filters

No reviews available

keddy by Europcar

6.2

Okay

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

International Airport Meet & Greet- Avenida Laguna 10,Laguna Shop.Centr

Opening times not available

Filters

No reviews available

Airport Van

5.1

Fair

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

10030 Calle Celestial

Opening times not available

Filters

No reviews available

Right Cars

4.7

Mediocre

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

6600 Isla Verde Ave

+1 787 231 4422

Opening times not available

Filters

No reviews available

MEXRENTACAR

4.3

Mediocre

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan Airport 10200 Marginal Los Angeles Calle Celestial

Opening times not available

Filters

No reviews available

GREEN MOTION

4.2

Mediocre

No reviews available

2 locations in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

5904 Isla Verde Ave

+1 787 957 7540 ext. 3

Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 17:30
Sunday08:30 - 17:30

Avenida Aeropuerto, , Cangrejo Arriba - Carolina, Porto Rico

Opening times not available

Filters

No reviews available

York Car Rental

4.1

Mediocre

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan Airport Luis Munoz Marin SJU

Opening times not available

Filters

No reviews available

Zezgo

3.8

Poor

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

6600 Isla Verde Ave. Carolina

Opening times not available

Filters

No reviews available

FlexWays

2.0

Poor

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Sunshine Rental Cars Of Pr Luquillo Plaza, 26 Calle Fernandez Garcia Suite #12

+54 9 11 5259 9877

Opening times not available

Filters

No reviews available

Airbnbcars

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Ave jose a tony Santana

+1 787 361 2020

Opening times not available

Filters

No reviews available

Allied

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

10200 Calle Celestial

+1 787 726 7350

Opening times not available

Filters

No reviews available

Bella Group LLC

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Aeropuerto Ave.

+1 855 402 3552

Opening times not available

Filters

No reviews available

Black Tie Car Rental

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Ave jose a tony Santana

+1 787 667 4003

Opening times not available

Filters

No reviews available

Classique Car Rentals

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Luis Munoz Marin Intl Airport SJU

+1 954 573 9046

Opening times not available

Filters

No reviews available

Final Rentals

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan International Airport

Opening times not available

Filters

No reviews available

Flagship Rent A Car

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Av. Aeropuerto

+1 787 620 7032

Opening times not available

Filters

No reviews available

Fox Autorent

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan Airport Luis Munoz Marin Intl SJU

+1 787 728 2418

Opening times not available

Filters

No reviews available

Jeep Adventures Puerto Rico

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Airport Rd

+1 939 545 8870

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Avenida Laguna 10/ Laguna Shopping Center

Opening times not available

Filters

No reviews available

VIPCars Recommendation

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Avenida Aeropuerto, Carolina, Carolina

+1 866 727 1191

Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 18:30
Sunday08:00 - 18:30

Filters

No reviews available

1469 travellers who rented a car in San Juan Luis Munoz Marin Intl Airport gave the car agency they used an average rating of 5.0

Car rental locations at San Juan Luis Munoz Marin Intl Airport

Good to know

Most popular agency

Dollar

Most popular car type

Mini

Average price

C$ 58/day

Good deal

C$ 52/day