Book Thrifty car rentals at Cleveland Hopkins Intl Airport

Reviews

Recent reviews

Traveler rating

Excellent

32

Good

11

Okay

8

Mediocre

9

Poor

2

Find reviews that mention:

car was cleancustomer service

get the carper day

car availablepick up and drop

friendly staffcar was dirty

great pricecredit card

car smellednever rent

10.0

Rocky at pick up was very friendly and professional.Reviewed 10 Apr. 2022

review from

2.0

It took forever to rent the car. They needed more staff or just a faster process. Also, the car I was initially given wasn't in the space I was told so I needed to walk back in and have them find me another car. Also, I got a $465 bill when I was only expect $24 charge. I literally used the car for less than 6 hours!!! It was ridiculous and I'm still waiting for my credit card to be refunded. Great value but not work the stress and time I've spend getting my money back. Last rental with ThriftyReviewed 13 Nov. 2021

review from

1.9

There was no one at the counter when we arrived and were told that they are hardly ever there. We did not know what to do there was no sign or instructions on the counter or in our email. The security guard said “try the hertz counter. “ we did and got a car after much concern It was the same on the way home and I hav e still not received my email receipt.Reviewed 20 Jul. 2021

review from

1.9

Pick up was a nightmare. No cars available and many people waiting over an hour of their scheduled pick up time. I will never rent from this company again. Drop off was easy.Reviewed 23 Jun. 2021

review from

2.0

Pros:The drop off went fine. When I told the agent that we turned the car into about our horrible experience picking up the car, he deducted $10 off of the remaining fees.Cons:The pick up was the worst we have ever experienced. From the time that we arrived at the Thrifty counter until we were given the car, it was almost an hour. While we did receive a free upgrade, the wait was totally unacceptable. They gave us a coupon for 15% off of our NEXT Thrifty rental which probably should have just applied to the current rental.Reviewed 24 May 2021

review from

8.0

Pros:Checkout was easy, staff friendlyCons:The car didn’t drive very wellReviewed 23 Jan. 2021

review from

2.0

Pros:NothingCons:Would not refund me even though I couldn't travel due to Covid-19!Reviewed 17 Jul. 2020

review from

2.0

Pros:Picking up from Cleveland Airport was confusingCons:If my car did not come with a complimentary ant colony. Ants were all over me and my things, distracting me while driving.Reviewed 1 Jul. 2020

review from

6.4

Cons:Too much $$$Reviewed 29 Jun. 2020

review from

4.4

Pros:Drop-off easyCons:Would not allow to leave lot without purchasing insurance. Nearly doubling the price from what was booked/reserved.Reviewed 31 May 2020

review from

10.0

Pros:Staff were friendly and pick up and drop off were easier than ever before. The car was clean and in a great condition and the rental was quite reasonably priced.Reviewed 2 Feb. 2020

review from

4.4

Cons:Kayak is terrible and the price is misleading. I owed additional fees at the airport. I could have rented for cheaper without using kayak. Instead i got stuck with the „managers choice“ which ended up being a car that was scratched to hell. It was easily the worst car I’ve ever rented and I always pick the cheapest option so it’s not like the competition is tough. Never againReviewed 31 Jan. 2020

review from

More

• 8.3 /10Enterprise Car Rentals at CLE
• 6.2 /10Avis Car Rentals at CLE
• 6.0 /10Budget Car Rentals at CLE
• 5.7 /10Dollar Car Rentals at CLE
• 8.8 /10Alamo Car Rentals at CLE

• How much does it cost to rent a car from Thrifty at Cleveland Hopkins Intl Airport?

  On average a rental car from Thrifty at Cleveland Hopkins Intl Airport costs C$ 69 per day.

• What is the most popular rental car from Thrifty at Cleveland Hopkins Intl Airport?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Thrifty at Cleveland Hopkins Intl Airport.

• Where can I find Thrifty car rentals at Cleveland Hopkins Intl Airport?

  19601 Maplewood Avenue is the closest Thrifty rental location to Cleveland Hopkins Intl Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Cleveland Hopkins Intl Airport (CLE)?

  Yes