8.0
Pros:staff was very friendly. Drop off was confusing as it was no longer Thrifty but HertzReviewed 6 Jul. 2020
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9.6
Pros:The entire experience could not have been easier and more convenient.Reviewed 22 Mar. 2020
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2.8
Cons:My car stopped working. Had to get an uber to get where I needed to go. The lyft they got me didnt even bring me to the right place to pick up my car at first. I had an extremely disappointing experience.Reviewed 19 Dec. 2019
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2.0
Cons:I reserved a 7 passenger and after my card was scanned and I walked outside, I noticed I was given a 5 passenger. Transaction was supposed to be avoided but there continues to be a hold on my accountReviewed 23 Jul. 2019
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5.6
Cons:Staff was incredibly rude and very unhelpfulReviewed 10 Jul. 2019
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10.0
Pros:It as quick and easyReviewed 21 Jun. 2019
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9.2
Good job Thrifty.Pros:Efficient, friendly staff!Cons:Difficult to find my car in the lot at pickup at DSM.Reviewed 24 Nov. 2018
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10.0
Cons:Pick up and drop off was a breeze. Counter agents were very pleasant. Vehicle was in excellent condition.Reviewed 29 Dec. 2017
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10.0
Pros:Customer service and priceCons:Availability of carsReviewed 28 Oct. 2017
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9.6
Pros:Very efficient and good price.Reviewed 17 Oct. 2017
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8.0
Smooth and practicalPros:Easy pick up and drop off at Airport, friendly staffCons:Misleading about the description of the car. It says special size for "5 people, 2 luggages", actually just a smallest "compact" car. If they just be simple use "compact" will be better to understand.Reviewed 9 May 2017
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8.0
Pros:Easy check in with friendly staff to assist. The car was clean inside and out.Reviewed 3 Apr. 2017
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