6.0
It seems that booking a vehicle does not necessarily guarantee availability when picking it up. That can leave someone in a very tough spot.Reviewed 11 Aug. 2022
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8.0
The vehicle itself was fine. Pick up was a bit frustrating... the guy who did the initial car check was rude and condescending. He treated me like an idiot for wanting to confirm that the seats in the back could fold down -- repeatedly stating that my things will fit with the seats up.... I found this irritating because 1) he knew nothing of why I was renting this vehicle and 2) it's actually none of his business. Also - FYI - this location is a little sketchy if you plan to leave your car there while you use the rental. They do not provide any spots for this, and instead ask you park in the plaza across the street at your own risk. Nothing happened, thankfully, but it's something to keep in mind.Reviewed 1 Jun. 2022
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2.0
Pros:Reviews were badCons:The reviews online about thrifty in newmarket were so bad that I cancelled the reservation and booked elsewhere. Ended up getting cheaper rate too.Reviewed 23 Aug. 2018
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10.0
Pros:Efficient and friendlyCons:NothingReviewed 20 Jan. 2018
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2.0
Cons:Rented a Tahoe for A DAY and when I got to the front desk I was told I have to rent it for the whole weekend because location is closed the next day and that I cannot return it to another rental location, despite on the window their hours showed they were open. Very ridiculous when I had to drive far to get this rental and be told that. Personally I think they were trying to make money off me like that. I went to other locations around that area for a rental and they werent surprised that this specific location did that. Someone should go in there and change up the team and ensure thirifty policies are followed properley.Reviewed 9 Oct. 2017
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