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8.0
My only gripe was paying $80 for 5 gallons of gasoline. I understand it was my responsibility to fill the tank but not being from that area. I assumed they were gas stations closer to the airport so I take full responsibility for that but $20 a gallon for gasoline seems to be an awful lot, and the vehicle was not very clean!Reviewed 7 May 2023
review from![kayak]()
8.0
Nice car, we asked for a mid size car and received a full size 2 door vehicle . It was a nice car, but not what asked for… overall a nice experience and a nice car and serviceReviewed 21 Apr. 2023
review from![kayak]()
8.0
We waited in line at the rental car desk for about one hour. No one was at the Thrifty desk, so we were told to wait at the Hertz desk along with many others. Our wild card rental turned out to be a pick-up truck, which was OK for us, but might not work for others.Reviewed 12 Apr. 2023
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6.0
Have been trying for over 24 hours to update the rental for another day and they are completely unresponsive. The company website and contact is no help whatsoeverReviewed 20 Feb. 2023
review from![cheapflights]()
2.0
I had a car reserved and when I got there they had no car they turned me away I would never rent from them again ever againReviewed 12 Nov. 2022
review from![kayak]()
10.0
There was no thrifty worker the entire time. We doubt directly with the hertz employee and she was awesomeReviewed 13 May 2022
review from![kayak]()
4.0
I reserved a full-sized car, but on pickup all they had left was a Van... If there wasn' going to be a full-sized car available on pick-up I should have been informed. I had no choice but to take the van. Upset and disappointed. This was my first rental from Thrifty. For a Van, it was very nice and comfortable...for a Van. Upon drop-off, the guy was very brisk, dismissive, and unfriendly. I'm not one who needs their butt kised, and he seemed to be busy, but that's no excuse. It made my experience even less enjoyable. The price was exorbitant in my opinion. They say it's because of Covid, and I guess that's business to take atvantage of a situation, but I will be much less lilely to rent a vehicle in the future with prices that high.Reviewed 10 Apr. 2022
review from![kayak]()
10.0
Staff was friendly and provided fast, easy service. The rental car was very clean. Overall great experienceReviewed 23 Nov. 2021
review from![kayak]()
10.0
Best customer service she was wonderful!Reviewed 18 Nov. 2021
review from![cheapflights]()
6.0
We had to wait 45 minutes after checking at the counter, and only a van or pick up was available. The van was fine and the drop off went fine.Reviewed 23 Oct. 2021
review from![kayak]()
1.9
Showed up to the desk and their technology wouldn’t work so had to use Avis.Reviewed 15 Oct. 2021
review from![kayak]()
7.9
Pick up took a long time, like it does for almost every rental car place. The issue this time was my driver’s license wouldn’t scan. Otherwise was awesome. Car was great. Drop off easy.Reviewed 11 Oct. 2021
review from![kayak]()