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7.6
Pros:Easy pick-up, helpful staffCons:No hand sanitizer at the counter.Reviewed 29 Jul. 2020
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9.2
Cons:There was only one problem, there was a sign in the car about a flat tire all the time. Other than that the trip was perfect.Reviewed 17 Jun. 2019
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8.0
Mostly okPros:Car was ready. Ran fine. Local office was helpful, and allowed early pick-up when requested, despite main Thrifty customer service refusal to do so. Drop off office was equally helpful. No drop charge going from Quebec to Montreal. Best price.Cons:Primary thrifty customer service not helpful. Car was supposed to be full size, was smaller than expected.Reviewed 28 Oct. 2018
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2.0
Cons:Did not rent this car - found a better deal with NO drop charges fo one-way rentalReviewed 10 Oct. 2018
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2.8
Waited forever and not helpfulPros:The car - a Hyundai Elantra - was great. Good mileage and lots of safety features. Clean -but wet - when we got it.Cons:WE had to wait 1 .5 hrs to get the car and we got it only after refusing a SUV and Minivan. Suddenly the car appeared all wet from a wash but in a No Parking zone where I was told to inspect the car. I did not look at the bottom of the front bumper which was later found to have a small tear.Reviewed 31 Aug. 2018
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5.6
unclearPros:car was nice and new.Cons:extra fees basically tripled the price advertised online. unclear about pick up and drop off times. watch out... if you're under 25, there is an extra 30 dollars a day. also, I signed the contract for 225$yet my credit card was charged 270...Reviewed 26 Jun. 2018
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8.4
Everything was finePros:Easy pick up/drop off at old Quebec City location. Friendly service.Reviewed 26 Sep. 2017
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