Book Ace car rentals at London Heathrow Airport

Reviews

Recent reviews

Traveler rating

Wonderful

0

Very good

2

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

1

6.0

The rental counter experience was fine. The Citroen C3 will go on my list (with the Renault Clio) of cars to avoid. The rubbery, notchy transmission took all the fun out of driving.Reviewed 16 Oct. 2023

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2.8

Pros:Very confusing process. Ended up paying triple of what I thought I was going to. I would suggest a more reputable brand. Might cost more on paper but not worth the headache of this rental experience.Cons:Shuttle to the car park. Clear terms and conditions.Reviewed 13 Mar. 2020

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3.6

Cons:The car I requested was not available, the insurance I prepaid I was told was not god enough. I had to pay an extra 350GBP on pick upReviewed 11 Feb. 2020

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6.8

Pros:Clean new car.Cons:More information about the true costs incurred with the rental (e.g. insurance, milage).Reviewed 8 Sep. 2019

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2.0

Pros:Bad customer serviceCons:Better communicationReviewed 30 Jul. 2019

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2.0

Pros:The drop off was fast.Cons:I had a reservation for a car which the sales staff completely ignored to start a new transaction. They proceeded to ignore pricing to push their insurance plan, and basically wouldn't let you leave until you had purchased it. I literally told them what I thought they were doing was a scam.Reviewed 18 Jul. 2019

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3.6

Pros:Terrible pickup and dropoff. Hidden feesReviewed 9 Jul. 2019

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2.0

Cons:There is not a normal car shuttle and the Hopper would not take me to pick up car....you have to 6lb for Hopper. The rental place is impossible to find because it’s not called Ace.Reviewed 8 Jul. 2019

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2.0

Pros:Staff were not friendly nor helpful there was no shuttle from the airport for rental pu. We had to pay for a hotel bus to drop us off .Cons:The whole set up could be better. Ace could do with revamping their entire system.Reviewed 30 Jun. 2019

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3.6

Pros:When I asked questions about the operation of the car and GPS, people were helpful.Cons:(1) They would not accept my Amex card, claiming it could not be verified (without even trying it). They said it would never work anywhere in Europe. In fact, I continued to use it in many locations the remainder of my trip. (2) I returned car 2 days early and they would not give a partial refund.Reviewed 24 Jun. 2019

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8.4

Cons:Had a previous poor experience with Green Motion. MUCH better this time. Smooth transaction, nice clean car, timely in and out. Very goodReviewed 5 Jun. 2019

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5.2

Cons:The rental company turned out to be green motion not ace. The check in process took forever. They charged a $2500 deposit and still have not released it.Reviewed 4 Feb. 2019

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• How much does it cost to rent a car from Ace at London Heathrow Airport?

  On average a rental car from Ace at London Heathrow Airport costs C$ 49 per day.

• What is the most popular rental car from Ace at London Heathrow Airport?

  Compact (Class Compact Car or similar) is the most frequently booked rental car type from Ace at London Heathrow Airport.

• Where can I find Ace car rentals at London Heathrow Airport?

  Holiday Inn M4J4 is the closest Ace rental location to London Heathrow Airport. The telephone number for this location is +44 20 8619 7000.

• Does Ace offer shuttle or airport pick-up services from London Heathrow Airport (LHR)?

  Yes