Book Alamo car rentals at Philadelphia Airport

Reviews

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Traveler rating

Wonderful

8

Very good

3

Good

0

Okay

1

Fair

0

Mediocre

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2

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staff was friendlypick up and drop

great price

10.0

Absolutely flawless pick-up and drop-off!Reviewed 23 Oct. 2023

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10.0

Pros:Staff was outstanding at dropoffCons:Nothing. Everything was greatReviewed 31 May 2021

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6.0

Pros:There was nothing over and above what was reasonably expected of such a transaction.Cons:I requested to extend the rental period, however, the customer "service" person stated the rate for the days during the extension was twice the rate I had for the initial rental. He could do absolutely zero, nothing, utterly not empowered as a frontline customer facing representative to even attempt to make it feasible for me let alone achieve "customer delight." When ending the call the representative asked if he could do anything else for me, I responded, "No, your competitor is going to." The representative had no response other than to read the script on his screen and say, "Thank you, have a nice day." A bot has more decision making power and understanding. I went to an Alamo competitor, rented for an extended period of time and started a corporate account with that competitor. And that's how easy it is to loose the lifetime value of a customer. You can do better.Reviewed 12 Apr. 2021

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2.0

Pros:Staff was friendlyCons:Having a vehicle when arriving Having a vehicle that works Doing oil change instead of having client deal with the light and consistent warning signal Change windshield wiper so i dont have too!!Reviewed 17 Feb. 2021

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8.0

Pros:drop off easy, nice staffCons:very expensiveReviewed 21 Dec. 2020

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2.0

Cons:Staff was rude when I questioned 50% increase in price versus quote from Kayak.Reviewed 30 Nov. 2020

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8.8

Pros:I loved picking out our car and the fast drop off and shuttle.Cons:Arriving only one person was working to get people to cars, which caused a bottleneck, despite that one person being great!Reviewed 21 Oct. 2020

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2.0

Pros:Not muchCons:Pick up was ridiculous we had to wait In The rain to be picked up to be taken for our rental car Overpriced for what we gotReviewed 20 Oct. 2020

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9.6

Pros:The staff at the Philadelphia off-airport location were very helpful, and they made the pickup quick and easy.Cons:As I waited outside the airport for the shuttle to bring me to the rental car lot, the blue National/Alamo bus approached as I waved, then drove right past me without even slowing. I'd been waiting for a while. A Dollar/Thrifty driver slowed down to check on me when I wasn't even waving at him, and ended up giving me a ride and dropping me off outside Alamo. So that was exceptionally cool and even heartwarming. When I mentioned it to the Alamo desk staff, they did give me a $25 discount. So ... I'm all good with it.Reviewed 19 Oct. 2020

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4.0

Pros:The drop off was easyCons:The car smelled like cigarette smoke the driver side side mirror was malfunctioningReviewed 13 Oct. 2020

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9.6

Pros:yesReviewed 4 Sep. 2020

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6.0

Pros:The rental process was fine and quickly done.Cons:The Rav 4 we rented seemed underpowered and kept dropping into eco mode. The car also smelled a lot of smoke like cigarettes and the wiper blades were worn enough to make driving in rain tough. Not a good value for the cost of $585.Reviewed 25 Aug. 2020

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• How much does it cost to rent a car from Alamo at Philadelphia Airport?

  On average a rental car from Alamo at Philadelphia Airport costs C$ 67 per day.

• What is the most popular rental car from Alamo at Philadelphia Airport?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Alamo at Philadelphia Airport.

• Where can I find Alamo car rentals at Philadelphia Airport?

  1 Arrivals Rd is the closest Alamo rental location to Philadelphia Airport. The telephone number for this location is +1 833 338 3323.

• Does Alamo offer shuttle or airport pick-up services from Philadelphia Airport (PHL)?

  Yes