10.0
Pros:Staff very friendly and efficient. Great vehicle.Reviewed 12 Apr. 2021
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2.0
Rental Truck Bed Too SmallPros:The purpose of the rental was to haul a new mattress. It would not fit in the tiny bed. The next size up in pick up truck would have doubled the price. The person working the counter was less than enthusiastic.Reviewed 23 Apr. 2018
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9.6
Good rentalPros:Easy pick up (except we couldn't figure out how to get in the facility at first since the entrance had a sign saying "car return" when we wanted to pick up a car). The people at the pick up at PHL were very polite, helpful, and friendly.Reviewed 23 May 2017
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10.0
National Car Rental is an AMAZING company to work with!Pros:From the first click on-line, to being greeted at the reception desk to sign-in at the National counter to pick up the rental car....just incredible. Everyone on the National team was top notch in their attention to details, and their customer service: stellar, truly. To the attendant who finalized our transaction paperwork, to the team member who escorted us to our rental car...simply amazing. We were struck by National's competence and we vowed to never use any other service except the best: National. A model company that all others should be measured by...exemplary in every aspect.Reviewed 1 Apr. 2017
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2.0
Cars Were Smelly Or Unusable/Counter Person Had anCons:My Chrysler 200 had a stain on the driver's seat and the interior smelled. The first car offered was a Nissan that someone had sprayed the gages on the dash with something that had dried and couldn't come off, making them unreadable. The woman at the counter gave me an attitude when she couldn't understand my email address. Never again National Car Rental!Reviewed 17 Jul. 2016
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