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7.2
Pros:We rented an SUV from Alamo for three months in Costa Rica. The first SUV had a transmission problem and Alamo replaced it with a maintenance free vehicle. The vehicle ran fine for the remaining 2 1/2 months.Cons:Our contract with Alamo was in dollars. However, Alamo in Costa Rica converted the charges to colons at the a favorable exchange rate for Alamo. This ruse is a way for Alamo to squeeze more money from unsuspecting Gringos. To resolve this problem I had to contact Alamo's corporate office in the U.S.Reviewed 2 Apr. 2017
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2.0
DO NOT USE THEIR SERVICEPros:Nothing, they didn't even have a car for usCons:After traveling from Boston for 9 hours we arrived to San Jose, CR. We had a whole vacation planned out and these people told us they had no car. They offered us a shuttle to San Jose and promise to call us the next day with a car. It never happened. We end up renting a car with budget but this services was a nightmare. DO NOT, DO NOT USE THEIR SERVICE!!!Reviewed 15 Jan. 2017
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