Book Alamo car rentals at Santo Domingo Las Americas Airport

Reviews

Recent reviews

Traveler rating

Wonderful

4

Very good

1

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Okay

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Fair

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Mediocre

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1

10.0

Understood my needs and met them! A bit of a long wait for the car (1 hour) but worth it. I had family rent from another agency and defiantly should have gone with Alamo.Reviewed 22 Aug. 2023

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10.0

What we liked is that when we had a flat tire, Alamo replaced our car quickly. What could have been better is that a representative works have been at the counter when we arrived. Over-all a great experience!Reviewed 9 Oct. 2022

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2.0

the type of vehicle waiting for me based on the number of suitcases was not acceptable. Just because my flight was delayed. They dont have nice size vehicles as advertised on their site . I would not use this site again or ALAMO . Customer service sent us outside of the airport and we got a compact car when I paid for a full size SUV, I was delivered a day later a nissan X trail and no one could fit on the third seat ... My vacation was not enjoyable due to the type of vehicle I was stucked with . I expected a full size SUV and I got a mini SUV we could not visit all the places we wanted to .Reviewed 31 Mar. 2022

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8.0

Everything okReviewed 9 Jan. 2022

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10.0

Great costumer service, great price also.Reviewed 18 Oct. 2021

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10.0

Employees are very courteous and very professional. Benjamin and Ramona were great. Facilities are outdoors for pickup and drop-off. It is uncomfortable for clients and employees. Airport authorities must invest in proper facilities in a country that is otherwise geared for tourism and other business.Reviewed 7 Oct. 2021

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2.0

Pros:I didn’t like anything.., When I got there, they told me that they didn’t recognize the insurance that I paid before I got there. Then, they increased the car prices and wanted to get the insurance from them for a lot of money, then another $500 down in case something happened... My question was how they can make people pay all that money for a liability insuranceReviewed 25 Mar. 2020

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2.0

Pros:Nothing, the customer service sucked! My reservations were canceled due to time difference that I was not made aware of when booking plus they did not problem solve were very dismissive and said they had No cars at all.Cons:Customer service could have advised about the time difference plus the hold of vehicles. I should have been guided to other rental companies that would have given me a better deal. I had to figure it all out by myself. They guys there suck big time.Reviewed 15 Feb. 2020

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2.0

Cons:We have paid but didn’t get a car! They rented out from under us. We were a day late due to a reschedule implemented by American Airlines. When we called to tell them when we would be picking it up, the lady hung up on us twice, we couldn’t get thru several times and finally we got a hold of someone who told us they rented it and had no more cars available. We need this rental credited back to us. ThanksReviewed 10 Feb. 2020

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2.0

Pros:Nothing!!!!!! They have no cars available, in any class or shape. No notification was made to me about this prior to arrival. We had no vehicle and they offer no alternative. Had to use another company on my own and ended up paying almost double for a rental. Horrible service! On the Dominican Republic all they care is about money! The level of satisfactory customer service is zero!!!!!!Reviewed 6 Feb. 2020

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2.0

Pros:NothingCons:The car could have been availableReviewed 27 Jan. 2020

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4.0

Cons:When I arrive they only have two cars the one I rent and a biger suv mine DID NOT HAVE LIGHTS YES HEAD LIGHTS BURN ON ONE SIDE insted of gave me the upgrade they release the car like that it cost me more than 150 us dollars as i was stop twice by police not counting how dangerous was driving like thatReviewed 22 Jan. 2020

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• How much does it cost to rent a car from Alamo at Santo Domingo Las Americas Airport?

  On average a rental car from Alamo at Santo Domingo Las Americas Airport costs C$ 54 per day.

• What is the most popular rental car from Alamo at Santo Domingo Las Americas Airport?

  Full-size (Class Full-size Truck or similar) is the most frequently booked rental car type from Alamo at Santo Domingo Las Americas Airport.

• Does Alamo offer shuttle or airport pick-up services from Santo Domingo Las Americas Airport (SDQ)?

  Yes