Book Alamo car rentals at Santo Domingo Las Americas Airport

Reviews

Recent reviews

Traveler rating

Wonderful

4

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

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Poor

2

2.0

Bad experience with my car and the agent lack of communication and knowledge. Was informed that the car was full and did not notice it was half of a tank. I will never again pay so much money and rent with Alamo car rental.Reviewed 5 Oct. 2023

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2.0

Pros:I didn’t like anything.., When I got there, they told me that they didn’t recognize the insurance that I paid before I got there. Then, they increased the car prices and wanted to get the insurance from them for a lot of money, then another $500 down in case something happened... My question was how they can make people pay all that money for a liability insuranceReviewed 25 Mar. 2020

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2.0

Pros:Nothing, the customer service sucked! My reservations were canceled due to time difference that I was not made aware of when booking plus they did not problem solve were very dismissive and said they had No cars at all.Cons:Customer service could have advised about the time difference plus the hold of vehicles. I should have been guided to other rental companies that would have given me a better deal. I had to figure it all out by myself. They guys there suck big time.Reviewed 15 Feb. 2020

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2.0

Cons:We have paid but didn’t get a car! They rented out from under us. We were a day late due to a reschedule implemented by American Airlines. When we called to tell them when we would be picking it up, the lady hung up on us twice, we couldn’t get thru several times and finally we got a hold of someone who told us they rented it and had no more cars available. We need this rental credited back to us. ThanksReviewed 10 Feb. 2020

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2.0

Pros:Nothing!!!!!! They have no cars available, in any class or shape. No notification was made to me about this prior to arrival. We had no vehicle and they offer no alternative. Had to use another company on my own and ended up paying almost double for a rental. Horrible service! On the Dominican Republic all they care is about money! The level of satisfactory customer service is zero!!!!!!Reviewed 6 Feb. 2020

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2.0

Pros:NothingCons:The car could have been availableReviewed 27 Jan. 2020

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4.0

Cons:When I arrive they only have two cars the one I rent and a biger suv mine DID NOT HAVE LIGHTS YES HEAD LIGHTS BURN ON ONE SIDE insted of gave me the upgrade they release the car like that it cost me more than 150 us dollars as i was stop twice by police not counting how dangerous was driving like thatReviewed 22 Jan. 2020

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2.0

Pros:Nothing. Staff were incredibly unuseful. Never hire from this company. We didn’t even end up getting a car both times. They just want your money.Reviewed 16 Dec. 2019

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10.0

Pros:Randy was super fast and super friendly. Picking up the car was literally 10 minutes.Cons:This time everything was great.Reviewed 13 Dec. 2019

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6.8

Pros:The staff at Maximo Gomez and Independencia was excellent. She was very pleasant and helpful even though Alamo really messed up my reservation.Cons:If you make a reservation, there should be a car available for you. I was told they did not have my car but I could be put on a list and I would be number 7 on the list. Unacceptable. I did get on the list and waited two days for a call. Nothing. I fianlly went to the city office and got a car, not the type I reserved but it was sufficient.Reviewed 22 Nov. 2019

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2.0

Pros:Nothing. I was told that no car was available at the airport although I had reserved one.Reviewed 17 Nov. 2019

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7.6

Cons:Condition of the car, it had a noise in the front drive train and brakes, it had a seat belt missing on the back seat. Overall it was not a car to be rented out by a company as AlamoReviewed 27 Oct. 2019

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• How much does it cost to rent a car from Alamo at Santo Domingo Las Americas Airport?

  On average a rental car from Alamo at Santo Domingo Las Americas Airport costs C$ 45 per day.

• What is the most popular rental car from Alamo at Santo Domingo Las Americas Airport?

  Compact (Honda Civic or similar) is the most frequently booked rental car type from Alamo at Santo Domingo Las Americas Airport.

• Does Alamo offer shuttle or airport pick-up services from Santo Domingo Las Americas Airport (SDQ)?

  Yes