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Overall RatingBased on 14 reviews
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2.0
Cons:I reserved a mid-size sedan but they gave ma sub-compact. ThenEurocar forced me to buy their CDW insurance, an expense that was not clearly stated when I made my online reservation and doubled the stated price, and then they told me I had damaged the car and wanted more money, but finally agreed to no extra chargesReviewed 30 Dec. 2020
review from![kayak]()
7.6
Pros:Car upgradeCons:Car not available at pick-up. Insurance more than the rental car priceReviewed 4 Feb. 2020
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2.0
Cons:Would have been better if they had honored my reservation. They “had no cars”. What a joke. This seriously compromised my vacation. And Kayak should provide support for this issue.Reviewed 1 Jan. 2020
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2.0
Pros:The personal she was acting like she did want to work really nasty !!!Cons:They need to be train for a better customer Sevice !!Reviewed 4 Nov. 2019
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2.0
Pros:They could not meet our reservation despite their confirmation.Cons:Only give reservations that they can actually rent to customersReviewed 7 Jul. 2019
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2.0
Cons:We rented a car in Santo Domingo, DR a month in advance. When we arrived they did not have our car but their good friend next door had one (3 times the price though). I will NEVER even spell the word EUROPCAR again in my life.Reviewed 7 Jul. 2019
review from![kayak]()
4.4
Pros:The car was in good condition.Cons:The pick up took over 2 hours, which would have been understandable; however, there were only 2 people waiting for cars. Additionally, there was mandatory insurance and this was not disclosed up front.Reviewed 9 Apr. 2019
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8.0
Great Staff and helpfulPros:Helpful staff, fast check in, great service.Cons:My reservation was $292.00 and increase $488.00 with insurance. Not accurate to first estimated.Reviewed 14 May 2018
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2.0
Absolutely TerriblePros:I've rented cars in foreign countries and never had a horrid experience like this. Unbelievable.Cons:Tried to charge me on the front end even though they didn't have the proper vehicle we reserved. On the back end, would not allow to review a copy of the contract I SIGNED after trying to upcharge me. Seriously, DO NOT USE THIS COMPANY OR LOCATION. NO. Seriously. You will regret it like I did. The streets of DR are not meant for these little all-white vehicles.Reviewed 6 Jan. 2018
review from![kayak]()
2.0
Bad servicePros:NothingCons:Requirements to rent the car change by the minute. They try to force you with different tactics to purchase their insurance even when your credit card covers insurance. They lie to your face to make you purchase their insurance. Then backout when you are able to meet their high requirements for not getting their insurance by lying.Reviewed 15 Apr. 2017
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2.0
Cons:Te attention was to bad,the ladie was so groce tha i walk out of the without car,with my family,have to walk outside and contact a friend to pick off us and paid $40.00 a day for a rent car.i will never try it again.Reviewed 13 Jan. 2017
review from![kayak]()
2.0
Do not rent herePros:NothingCons:I left without my car! I booked for $150 then at checkout she told me it would be $700. Absolutely rediculous!Reviewed 18 Dec. 2016
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Top tips for renting a car from Europcar at Santo Domingo Las Americas Airport
- Mini rental cars from Europcar at Santo Domingo Las Americas Airport are around 81% cheaper than other car types, on average