Book Europcar car rentals in Santo Domingo

Reviews for Europcar in Santo Domingo

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2

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2.0

There is not adequate communication about insurance requirements when booking the car. I had car insurance through my trip insurance and was allowed to book with that. When I got to the pickup, I was told I had to obtain expensive insurance from the rental company. When sprung upon me at pickup it feels like extortion. I will never book through this company again.Reviewed 17 Aug. 2022

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2.0

Cons:I reserved a mid-size sedan but they gave ma sub-compact. ThenEurocar forced me to buy their CDW insurance, an expense that was not clearly stated when I made my online reservation and doubled the stated price, and then they told me I had damaged the car and wanted more money, but finally agreed to no extra chargesReviewed 30 Dec. 2020

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7.6

Pros:Car upgradeCons:Car not available at pick-up. Insurance more than the rental car priceReviewed 4 Feb. 2020

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2.0

Cons:Would have been better if they had honored my reservation. They “had no cars”. What a joke. This seriously compromised my vacation. And Kayak should provide support for this issue.Reviewed 1 Jan. 2020

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2.0

Pros:The personal she was acting like she did want to work really nasty !!!Cons:They need to be train for a better customer Sevice !!Reviewed 4 Nov. 2019

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2.0

Pros:They could not meet our reservation despite their confirmation.Cons:Only give reservations that they can actually rent to customersReviewed 7 Jul. 2019

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2.0

Cons:We rented a car in Santo Domingo, DR a month in advance. When we arrived they did not have our car but their good friend next door had one (3 times the price though). I will NEVER even spell the word EUROPCAR again in my life.Reviewed 7 Jul. 2019

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4.4

Pros:The car was in good condition.Cons:The pick up took over 2 hours, which would have been understandable; however, there were only 2 people waiting for cars. Additionally, there was mandatory insurance and this was not disclosed up front.Reviewed 9 Apr. 2019

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8.0

Great Staff and helpfulPros:Helpful staff, fast check in, great service.Cons:My reservation was $292.00 and increase $488.00 with insurance. Not accurate to first estimated.Reviewed 14 May 2018

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2.0

Absolutely TerriblePros:I've rented cars in foreign countries and never had a horrid experience like this. Unbelievable.Cons:Tried to charge me on the front end even though they didn't have the proper vehicle we reserved. On the back end, would not allow to review a copy of the contract I SIGNED after trying to upcharge me. Seriously, DO NOT USE THIS COMPANY OR LOCATION. NO. Seriously. You will regret it like I did. The streets of DR are not meant for these little all-white vehicles.Reviewed 6 Jan. 2018

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2.0

Bad servicePros:NothingCons:Requirements to rent the car change by the minute. They try to force you with different tactics to purchase their insurance even when your credit card covers insurance. They lie to your face to make you purchase their insurance. Then backout when you are able to meet their high requirements for not getting their insurance by lying.Reviewed 15 Apr. 2017

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2.0

Cons:everything was bad.Reviewed 19 Jan. 2017

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• Has the Europcar rental car policy in Santo Domingo changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Europcar will continually update its policies accordingly. Please contact Europcar directly for the latest information. You can find up-to-date information on the coronavirus response of Europcar here: Coronavirus (COVID-19) update from Europcar

• What is the most popular rental car from Europcar in Santo Domingo?

  Intermediate (Kia Sportage or similar) is the most frequently booked rental car type from Europcar in Santo Domingo.

• How many car rental locations does Europcar have in Santo Domingo?

  Europcar has 3 rental locations in Santo Domingo. Take a look at our Europcar rental location map to find the best rental cars near you.

• Does Europcar have a car rental location at the airport: Las Americas airport (SDQ)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Las Americas airport (SDQ)?

  Yes