Book Ace car rentals in Santo Domingo

Reviews for Ace in Santo Domingo

Recent reviews

Traveler rating

Wonderful

0

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

1

4.4

Pros:The person in charge attitude was awful, he didn't listen or responded to anything I said or asked him, he also wanted to charge for an insurance I declined the whole time. when I did the reservation over Kayak, the rental cost was gonna be under 300 dollars and the man wanted to charge me almost 1000 dollars because an insurance I was needing to have in order to rent the vehicle. he also told I was not forced to rent the vehicle with them.Reviewed 21 Mar. 2020

review from

2.0

Cons:They suck, and don’t rant thereReviewed 22 Jan. 2020

review from

2.0

Pros:NOTHING..I WAS ROBBEDCons:DO NOT RENT AT ACE IN DOMINICAN REPUBLICReviewed 2 Jan. 2020

review from

2.4

Pros:The staff was helpful, even though we ended up canceling the rental.Cons:The name of the company was different which was not helpful. Our flight was delayed and came in late the lights in the rental place was turned off. Which was discouraging. They turned it on when we approached the door. Our car was gone, they did not take the insurance that I purchased thru Kayak.Reviewed 16 Mar. 2019

review from

2.0

Cons:This is the fourth time that they don’t have ANY unit available (even though that reserve was made 3 weeks before). Don’t rent from ACE or Nelly Rent A Car (same company).Reviewed 5 Mar. 2019

review from

2.0

Cons:They didn't have a car when we got there and didn't even make any effort to find a car for us and blamed on me that I made a reservation too late. They shouldn't have accepted the reservation if they didn't have enough cars.Reviewed 26 Feb. 2019

review from

2.0

Pros:NothingCons:Ace doesn't exist. They did not have our car. They had no cars available. Staff surly and unhelpful. Never again.Reviewed 18 Feb. 2019

review from

6.0

Pros:Nothing workers was trying to play meCons:Don’t change the price when ready to pick-up the carReviewed 5 Feb. 2019

review from

4.4

Cons:The entire transaction was a giant headache. They did not have the car I reserved. I had to pay more for a different SUV because that was the only vehicle in inventory.Reviewed 27 Jan. 2019

review from

2.0

NO CAR!!!Cons:Major scam - They did not hold our car for us one hour despite knowing our flight info and that we were delayed by one hour. When we got there our $335 car was not available and the only thing they had to offer us was $1000+. This is a scam! Our friends were in the same boat. I suggest - use uber!Reviewed 8 Jan. 2019

review from

2.0

No car availablePros:Despite reserving a car, the only car available was a Pick-up or a tiny compact. Both with inflated costs. Will not use this service again.Reviewed 2 Jan. 2019

review from

2.0

No car available for my reservationPros:NothingCons:Not only was my car not available, no car was available. This was massively inconvenient and caused me to go without a car for the trip I had planned with my girlfriend. I don’t know how I can have a reservation and then show up and be told there are no cars. We waisted hours at the airport as a result and took expensive taxis instead. Also, I paid insurance and want it refunded. horrible experience!Reviewed 1 Jan. 2019

review from

More

• What is the most popular rental car from Ace in Santo Domingo?

  Economy (Volkswagen Gol or similar) is the most frequently booked rental car type from Ace in Santo Domingo.

• How many car rental locations does Ace have in Santo Domingo?

  Ace has 2 rental locations in Santo Domingo. Take a look at our Ace rental location map to find the best rental cars near you.

• Does Ace have a car rental location at the airport: Las Americas airport (SDQ)?

  Yes

• Does Ace offer shuttle or airport pick-up services from Las Americas airport (SDQ)?

  Yes