Book Budget car rentals in Santo Domingo

Reviews for Budget in Santo Domingo

Recent reviews

Traveler rating

Wonderful

0

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

6

2.0

No office inside the airport. No signage. No shuttle pickup. And that’s just for starters. Wrong car the first try, had to come BACK to the airport the next morning for my reserved car. Long wait time., overall subpar experience.Reviewed 21 Feb. 2023

review from

4.0

I was charged for additional insurance when making the reservation and when i picked up my car was told the insurance I had was not acceptable and needed to take out budgets insurance which ended up costing me double what i was expecting to pay. car rental pick up in Santo Domingo is a very long and drawn out procedure it took me over 30 minutes to complete all the paper work and get the required documents and pay so i could go and get the car. the entire pick up process from time I got to the counter until I drove off the lot was over an hour which is just not acceptable. When finally departing with the car I was not informed that on return I must not follow signs to car rental drop off but go towards the terminal where the new budget office is. So on my return I went to the car rental area and once inside I realized I was in the wrong spot and then could not exit as needed a ticket to exit called budget who said they would come get me in about 5 minutes but this did not happen after waiting for about 20 minutes was fortunate that an employee from another rental company gave me an exit ticket so I get out and told me where to go. When I finally got to the budget drop off office and asked why I was not informed not to follow car rental signs was told but you picked the car up from here you should have know. Though by using a well know company would avoid all these issues but realize that was not the case. if renting cars at Las Americas airport Santo Domingo factor in at least 1 hour or more to get your carReviewed 22 Jan. 2023

review from

2.0

They didn’t have the carReviewed 11 Jan. 2023

review from

2.0

I tried to arrange everything before I went but when I got there they still tacked on a ton of charges nearly doubling the price of the car.Reviewed 8 Nov. 2022

review from

6.0

The reception staff terrorize you if you’ve taken out Allianz insurance as offered through the Kayak/Expedia platform (as it happens, it would have been cheaper to purchase coverage on site) but we found that experience very unpleasant. The AC was in and out, but otherwise, everything was fine.Reviewed 28 Feb. 2022

review from

2.0

Price quoted was half of price charged.Reviewed 20 Dec. 2021

review from

1.9

The shuttle took almost 40 minutes to pick us up. Each time we asked via phone we were told it was on its way and would get there in less than 5 minutes. Later we find out that pick up facility was a short walking distance and we could have saved more than 30 minutes by just walking. The vehicle was not ready and we were provided with a dirty substitute.Reviewed 20 Aug. 2021

review from

4.0

Pros:We were charges $49us per Day for insurance .we were expected a $13 a Day insurance. They Say they dont see IT and onliné its thereCons:Ally Price they advertise onlineReviewed 21 Jun. 2021

review from

2.0

Cons:CAR I RESERVED WAS NOT THERE WHEN I ARRIVED. THEY TRIED TO RENT ME A MUCH SMALLER CAR FOR THE SAME PRICEReviewed 4 Apr. 2021

review from

2.0

Cons:They don’t accept the insurance you offer and I pay for another insurance so I need my money backReviewed 16 Feb. 2020

review from

7.2

Pros:The facility is very close to the terminal but the agent helpfully dropped me off in front using the same car I was returning.Cons:The car's air conditioner was not up to the task of cooling the car during the sunniest, hottest parts of the days--this was true over several hours while cruising at highway speeds. Also, the suspension was pretty worn out. The car bounced around a lot over rough road surfaces.Reviewed 3 Apr. 2019

review from

2.0

Get ready for an insurance scam...Pros:It was not great.Cons:When we got to the airport, 3:15am, there were no representatives to tell us where to go. When we found the office, they told me they couldn’t use my credit card because “it doesn’t have numbers on the front”. After a 35 minute argument the guy finally caved and managed to “fix the system” that prevented him from completing the booking. I had declined insurance bc my travel card covers it and they were trying to get me to buy insurance. Anyways, just keep your wits about you. If they try to get crazy call the corporate office for budget...a little tough if you don’t have service thoughReviewed 10 Oct. 2018

review from

More

• 5.2 /10Avis Car Rentals at Santo Domingo
• 2.6 /10Payless Car Rentals at Santo Domingo
• 2.0 /10Thrifty Car Rentals at Santo Domingo
• 4.0 /10Europcar Car Rentals at Santo Domingo
• 2.7 /10Ace Car Rentals at Santo Domingo
• 5.2 /10Hertz Car Rentals at Santo Domingo
• 4.8 /10Alamo Car Rentals at Santo Domingo
• 4.1 /10Enterprise Car Rentals at Santo Domingo
• 3.9 /10Sixt Car Rentals at Santo Domingo
• 4.0 /10Dollar Car Rentals at Santo Domingo
• 4.2 /10Economy Rent a Car Car Rentals at Santo Domingo

• Has the Budget rental car policy in Santo Domingo changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Santo Domingo?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Budget in Santo Domingo.

• How many car rental locations does Budget have in Santo Domingo?

  Budget has 4 rental locations in Santo Domingo. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Las Americas airport (SDQ)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Las Americas airport (SDQ)?

  Yes