2.8
Pros:NothingCons:EverythingReviewed 30 Jan. 2020
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4.4
Pros:nothing, the price was not honored and the insurance was forced upon you with no choice..Cons:everything could of being better.. they don't honor the rate that is booked on the website and when you fight for your rights they force you to take an insurance that is four times the cost of the rental.. they make up their own rules as it goes along.. I really dislike the rental process in the DRReviewed 11 Mar. 2019
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2.0
Cons:The car wasn’t available... no car was available... there was NO CAR we spent $155 on taxis to and from the resort instead. Beyond disappointedReviewed 4 Feb. 2019
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2.0
Pros:Horrible. Do not rent from any vendor at the airport. Walk out the door and down the street to local friendly rental car businesses. Less than half the price and no BS.Reviewed 3 Feb. 2019
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2.0
Cons:The entire experience was poor. It appears the rental car companies at SDQ airport collude to push insurance sales and rentals that are 3x the price secured through the KAYAK site. It was completely disappointing.Reviewed 29 Jan. 2019
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2.0
Once we got there, we were charged $400 more for taxes and fees.Pros:Nothing.Cons:We were charged more than double what we were quoted, the car had major transmission problems, and the employees were NOT helpful.Reviewed 1 Jan. 2018
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2.0
The car we received was older and kinda of beat up, also we over chargPros:Unfortunately there was not much to likeCons:As aforementioned, we were charged significantly more the are reservation rate we were falsely told that he had to take 3 additional insurances , even though we were covered by our insurance company, and again by the credit card we used. We ended up turning the car in a week early and renting from Avis whom provided a much newer car, and did not mandate insurance that doubled the price.Reviewed 28 Nov. 2017
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2.0
This is a scam, check BBB postings on Twitter firstPros:First they made me cancel the insurance that Kayak sold me and then sold their own. They charged full amount, and a sizeable hold, and get this - they didn't have any cars, and asked me to wait an hour after taking more than 30 minutes for the paperwork.Cons:I asked them to cancel and it took longer than the rental period to get the money backReviewed 24 Nov. 2017
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2.0
They dont honor the pricePros:Be prepare to pay double your reservation. I had to cancel and took uber insteadReviewed 9 Jan. 2017
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2.0
Price doubled when our flight was delayedCons:We arrived a day late because our flight was cancelled and called Payless to tell them. Since we would be taking the car for 6 days instead of 7, the agent informed us the rate would double! we ended up finding another car with another company, but not nearly as good a deal as our Payless reservation because we had to book at the last minute.Reviewed 26 Dec. 2016
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4.0
Pros:It was a nice car and nice people.Cons:Prices seem cheap until you get there and they sell you an insurance that is more expensive than the rental and they wont let you rent the car without buying their insurance first.Reviewed 28 Aug. 2016
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