Book Dollar car rentals in Santo Domingo

Reviews for Dollar in Santo Domingo

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car was cleangreat price

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rented the carcredit card

4.8

Felt cheatet (increase of 34 % at the pick-up)Pros:The Car was okay.Cons:When we got to the airport to pick up the car, the price was change wit an increase of 34 % / $120 for one week rental. The increase was som Insurance and roadassistance that was mandatory, accortding to their employee at the airport. This was the first time we heard about these additional COSTs on a understandable way. Why don't they inform you about this before the pick-up? Overall: We was not satisfied whit how they communicatet the price before pick-up. We felt cheated. Our requirement is therefore to get a refound of $120.Reviewed 20 Feb. 2017

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2.0

Pros:The car was nice when we got the actual car we reserved.Cons:They didn't have my car upon arrival. They instead gave us a car that seated 3 people less because we were picking up the rest of the family the next day. They didn't give any kind of upgrade or refund for the lesser car they gave us for that day. The charges us 14 dollars a day for a gps when the car the next day had a gps installed in it. When I tried to turn it in at punta cana they said to turn it in at the end in Santo Domingo and then in Santo Domingo they said we should have turned it in at the dollar in punta cana. They sold us additional insurance saying that they could not rent us a car without it even though I already had a policy in hand which had better protection than that which they sold me. Overall terrible renting experience.Reviewed 25 Jun. 2017

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2.0

Pros:Did honor my rental or price left with no carCons:Honor my reservationReviewed 22 May 2021

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6.0

Pros:Had to pay for DR insurance as opposed to the insurance I already paid for. If I used the 3rd party, they were going to put a hold of $1500 on my card. I didn’t want to later on them charge my card for those $1500 so I used their insurance so I paid another $100 plus a hold of $200 then I did when I booked.Reviewed 3 Apr. 2021

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8.0

need more customer servicePros:fast and convenience at the airportCons:they need more training on customer service.Reviewed 29 Jan. 2018

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9.6

Pros:The customer service from Maria Morel from Principal office. I was mad with some bad service from the airport office guy and she handle it very well.Reviewed 24 Nov. 2016

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2.0

Efficiency, value, appropriatenessCons:We were checked in for a car that was clearly too small. We canceled when we got to car and took taxis. Check in took 40 mins with a screaming child. Paperwork was excessive.Reviewed 26 Nov. 2017

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2.0

Pros:Very badReviewed 22 Feb. 2018

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8.0

Pros:The car was good, clean, and new.Cons:the mandatory $10 fee for insurance that i was told about when i arrived.Reviewed 27 Jul. 2017

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2.0

I reserved a 7 passenger car for my family vacation 3 month in advanceCons:I was at the airport with my family and they did not Have any car to give me after I reserved 3 months In advance and they sent me confirmation 2 days Before my trip . Was a very bad situation been in an foreign country With no car and stock in the airport .please refund My deposit Julio EstadesReviewed 7 Jan. 2018

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4.4

You book at one price and have to pay another.Pros:The guy was friendly.Cons:I simply don't appreciate booking at one price and then having to pay another upon arrival.Reviewed 8 Mar. 2018

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4.0

Watch Out for the Insurance Rip OffCons:The rental web site offers insurance. The rental agency does not accept the insurance you purchase on the rental web site, and requires you to purchase another, much more expensive, policy before renting the vehicle: no locally purchased policy, no rental! The rental agency suggested calling (international) the insurance company which provides the insurance offered on the rental web site to cancel the policy - not very practical. A rip off coming and going. Dollar and Kayak should be more transparent in what is offered through their services.Reviewed 28 Apr. 2018

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• Has the Dollar rental car policy in Santo Domingo changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

• How much does it cost to rent a car from Dollar in Santo Domingo?

  On average a rental car from Dollar in Santo Domingo costs C$ 16 per day.

• What is the most popular rental car from Dollar in Santo Domingo?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Dollar in Santo Domingo.

• How many car rental locations does Dollar have in Santo Domingo?

  Dollar has 4 rental locations in Santo Domingo. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Las Americas airport (SDQ)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Las Americas airport (SDQ)?

  Yes