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Overall RatingBased on 20 reviews
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4.4
Pros:The person in charge attitude was awful, he didn't listen or responded to anything I said or asked him, he also wanted to charge for an insurance I declined the whole time. when I did the reservation over Kayak, the rental cost was gonna be under 300 dollars and the man wanted to charge me almost 1000 dollars because an insurance I was needing to have in order to rent the vehicle. he also told I was not forced to rent the vehicle with them.Reviewed 21 Mar. 2020
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2.0
Cons:They suck, and don’t rant thereReviewed 22 Jan. 2020
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2.0
Pros:NOTHING..I WAS ROBBEDCons:DO NOT RENT AT ACE IN DOMINICAN REPUBLICReviewed 2 Jan. 2020
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2.4
Pros:The staff was helpful, even though we ended up canceling the rental.Cons:The name of the company was different which was not helpful. Our flight was delayed and came in late the lights in the rental place was turned off. Which was discouraging. They turned it on when we approached the door. Our car was gone, they did not take the insurance that I purchased thru Kayak.Reviewed 16 Mar. 2019
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2.0
Cons:This is the fourth time that they don’t have ANY unit available (even though that reserve was made 3 weeks before). Don’t rent from ACE or Nelly Rent A Car (same company).Reviewed 5 Mar. 2019
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2.0
Cons:They didn't have a car when we got there and didn't even make any effort to find a car for us and blamed on me that I made a reservation too late. They shouldn't have accepted the reservation if they didn't have enough cars.Reviewed 26 Feb. 2019
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2.0
Pros:NothingCons:Ace doesn't exist. They did not have our car. They had no cars available. Staff surly and unhelpful. Never again.Reviewed 18 Feb. 2019
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6.0
Pros:Nothing workers was trying to play meCons:Don’t change the price when ready to pick-up the carReviewed 5 Feb. 2019
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4.4
Cons:The entire transaction was a giant headache. They did not have the car I reserved. I had to pay more for a different SUV because that was the only vehicle in inventory.Reviewed 27 Jan. 2019
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2.0
NO CAR!!!Cons:Major scam - They did not hold our car for us one hour despite knowing our flight info and that we were delayed by one hour. When we got there our $335 car was not available and the only thing they had to offer us was $1000+. This is a scam! Our friends were in the same boat. I suggest - use uber!Reviewed 8 Jan. 2019
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2.0
No car availablePros:Despite reserving a car, the only car available was a Pick-up or a tiny compact. Both with inflated costs. Will not use this service again.Reviewed 2 Jan. 2019
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2.0
No car available for my reservationPros:NothingCons:Not only was my car not available, no car was available. This was massively inconvenient and caused me to go without a car for the trip I had planned with my girlfriend. I don’t know how I can have a reservation and then show up and be told there are no cars. We waisted hours at the airport as a result and took expensive taxis instead. Also, I paid insurance and want it refunded. horrible experience!Reviewed 1 Jan. 2019
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Other car rental agencies at Santo Domingo Las Americas Airport scored
Ace car rentals near Santo Domingo Las Americas Airport
Aeropuerto Intl Las Americas, Ace car rentals
Address
Aeropuerto Intl Las AmericasHours
| Tuesday | 00:00 - 23:59 |
|---|---|
| Sunday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Monday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
Phone
+1 809 549 0505Top tips for renting a car from Ace at Santo Domingo Las Americas Airport
- Mini rental cars from Ace at Santo Domingo Las Americas Airport are around 81% cheaper than other car types, on average