10.0
Quick, friendly, super close.Reviewed 12 Mar. 2023
review from![kayak]()
10.0
The rental was great! The only issue was trying to understand the agent at Lovell Field. He spoke so low, I couldn't hear him. The car itself was great!!Reviewed 11 Oct. 2022
review from![kayak]()
10.0
The whole process was easy and great! I feel like I got one of the best deals out there. But…the cost of rental cars is insane, so my rating reflected that.Reviewed 15 Jun. 2022
review from![kayak]()
10.0
Pros:Great staff on both ends. Nice vehicle.Cons:Typical rental car facility. You don’t know how to clean cars!Reviewed 25 Apr. 2021
review from![kayak]()
8.0
Pros:The employee, a young fellow, was very helpful to me. He even checked the tire pressure with a gauge when I mentioned that one front tire looked low. It was a little low. The car was perfect for us; it carried some furniture home, and we really enjoyed using Sirius XM to listen to music during our long drive home. Finally, the hybrid got super gas mileage during our drive to Washington, D.C., using only 1.5 tanks of gas.Cons:Nothing. Everything was fine.Reviewed 3 Dec. 2019
review from![kayak]()
10.0
Pros:The rental pickup and drop off process was seamless. Car was clean and well maintainedReviewed 1 Oct. 2019
review from![kayak]()
5.6
Pros:Pick up was easy. Nice staff.Cons:Drop off. Not the most friendly. I had to walk back into the airport - no one was in the booth. No where to park the rental to return it.Reviewed 8 Jul. 2019
review from![kayak]()
6.4
Tiny carPros:Quick service by the Avis rep in ChattanoogaCons:They didn’t have the car size i had requested so they gave me a Kia Sportage. It was ridiculously uncomfortable during a 600 mile drive.Reviewed 27 Nov. 2018
review from![kayak]()
2.0
TerriblePros:It would've been the price but I didnt get to rent itCons:Drove 35 miles to rent a car, they didnt take cash, or card over the phone or a prepaid Visa. I didnt have a debit card because I'm waiting on another one. They wouldnt take my husband's over the phone. My car is trash and I was hoping to rent from them so I could have a safe vehicle for mine and my daughter's trip. NOPE. Drove 70 miles round trip for nothing. Didnt even specify on the site either about the no card thingReviewed 25 May 2018
review from![kayak]()
8.8
A fun ridePros:Booked an economy sedan, but when we got there, the desk agent asked whether we'd like a convertible VW bug instead for the same price. It was a fun ride up through TN and VA to Washington, DC, in our tomato-soup red bug!Cons:Perhaps because it had just come in, the car wasn't cleaned before we got it. The previous renter had obviously taken it to the beach, because there was sand on the floors, in the seat crevices, in the glove box, etc. Also, it would have been handy to have a copy of the car manual, as we had to figure out for ourselves which buttons worked the convertible roof and such. Finally, it was disappointing that the car had no USB ports, so we had no good way to listen to our devices or keep them charged during a 10-hour ride.Reviewed 21 Oct. 2015
review from![kayak]()