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10.0
Pros:Super nice, helpful.Reviewed 11 Mar. 2021
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2.0
Pros:I got a phone call saying that they were changing the hours for my pick up location and that I could get my vehicle 2 hours later than planned. I would have missed my flight. When I called customer service to see what options I had, the guy said none!!!! He wasn't apologetic. Didn't try to help in any way. I will NEVER use Avis again.Reviewed 15 Sep. 2020
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9.6
Pros:Upon picking up the rental, the lady was extremely polite and helpful. As well as the drop off.Cons:Cleaning windows is a chore, but the rear window on the inside was just a smearing of dirt.Reviewed 2 Jun. 2020
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10.0
Pros:The young lady staffer couldn't have been nicer or more helpful. She thoughtfully sprayed the counter with Lysol prior to my approaching it, provided details about cleaning of my car and number of days since last rented...her caring attitude, friendliness and information were very reassuring. I must state that my experience with enterprise at the end of my flight was much the opposite, so she really held a positive memory for me.Cons:Nothing...Reviewed 1 Apr. 2020
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6.4
Cons:I wish the car was clean and ready for the next customer however that wasn’t the case, but the clerk adjust the fee, that was okay!Reviewed 4 Jul. 2019
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10.0
best in corvallisPros:best car selection upon arrival and easy sevice with no glitches.Shiri (sp) is a good rental agent . very good price .Cons:all was goodReviewed 2 Aug. 2018
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10.0
A good choice for our tripPros:First, Sheree the manager in Corvallis was great. She was friendly and knew her job! She gave us a choice of cars when we got there before our pick up time. We went with the car we'd reserved but it was nice to have a choice.Reviewed 19 Jul. 2017
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7.6
Great pricePros:Cheaper to rent for a day then using Uber 2 timesCons:Weird smell in car. Need better signage at the airportReviewed 13 May 2017
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9.6
Corvallis AVIS, friendly, efficient, fairPros:Price ended up cheaper than what I had booked on Kayak. Employees are very nice -- Brian, Mike, Cheree.Reviewed 13 Jan. 2017
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7.2
Pros:Great vehicle upgradeCons:Tried to give me a compact vehicle when I rented a full size, then told me It was their only car left and also tried to tell me that it WAS a full size vehicle. Manager immediately changed it when I told him what had happened.Reviewed 6 Sep. 2016
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4.4
Not what I expectedPros:The ride overall was smooth and had a good amount of storage for what I needed.Cons:I had placed a Minivan rental for the day and was told that there would be one available only to go in and be given a Kia Sorento. When I asked the agent about the difference, he was both non-empathetic and unapologetic in giving me the replacement type of vehicle. He also did not to do anything to help me with an accommodation or to figure out how to compensate me for the issue. Further, the SUV he gave me had a near flat tire on it. When I brought it back in and told him about it, he attempted to shove my problem onto another employee and then let out a loud, audible sigh as if inconvenienced. He came back after making me wait for 10 minutes, handed me the keys and really did not even say anything in the way of an apology for the time it took to remedy the problem. I do not hold these issues against him personally but he had very poor customer service. Finally, the car had developed a very sour, funky smell that became a bit overpowering in the afternoon. I brought it to the airport agent's attention when I dropped it off and she noticed it as well.Reviewed 22 Aug. 2016
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10.0
Great deal and easy processPros:Customer serviceCons:All was greatReviewed 6 Aug. 2016
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