4.0
Tremendous wait to pickup rental. Over an hour in line waiting to be attende.. booth was sharing four different rental agencies. Terrible Terrible Terrible.Reviewed 26 Jun. 2023
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4.0
Waited over 2 hours to get car even though I confirmed reservation day beforeReviewed 19 Jan. 2023
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4.0
unfriendly service, hidden costs, fees etc., the usual rentals car experience. paid 100% then kayak was ‚suggesting‘ in the endReviewed 20 Sep. 2022
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2.0
Customer service was very poor and in helpful. Extremely rude .Reviewed 11 Sep. 2022
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1.9
They tried to give a old van in horrible shape Then they said I didn’t return the van and started charging 1000 per day ScaryReviewed 11 Jul. 2021
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2.0
Cons:I could have been told about their policy of requiring a flight number to bookReviewed 23 Mar. 2021
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9.2
Pros:Drop off staff in Modesto was really nice.Cons:Car rental companies consistently want to up sell, and push their own insurance.Reviewed 24 Jul. 2020
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5.6
Pros:Clean carReviewed 2 Sep. 2018
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4.0
Car smelled like smokePros:Apple CarPlay in the vehicleCons:The car smelled terrible. When I told them upon check in, they didn’t careReviewed 28 May 2018
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2.0
Dirty car and tagged with profanityPros:N/ACons:Bad service, dirty vehicle, incorrect information on my contract vs what is on the car in reference to miles and gas gauge. Most importantly the car had profanity tagged on it. Ridiculous! Manager gave me no time.Reviewed 12 Sep. 2017
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4.4
Mis sold insurancePros:Slick systems and carCons:Car wasn't clean but worst was mis selling of insurance. I told the agent I had insurance but was assured I needed the Avis policies. My daughter in law is an insurance broker and explained that I had been mislead.Reviewed 20 Aug. 2017
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8.0
Pros:manager was very friendly and accommodatingCons:tried contacting office to locate lost item. had to keep calling 800 number. left message in office told to call back next day. could never connect. always directed to 800 number. gave up after three days....Reviewed 17 Aug. 2017
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