Book Avis car rentals at Reno Airport

Reviews

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

6

2.0

It took 90 minutes to get my car. When I made the reservation, I answered all the quesitons, flight number and expected landing time. And my driver license number, and credit card info. I had to do it all over again at the counter, and it took over 11 minutes to process my chip card. The counter person said that they had to find my car, and after confirming my car, the payment would go through and whatever made up story she had. It was clear that the people behind the counter needed training, as a manager was running from person to person. and when we walked across into the Reno parking building, we were told 25 minutes, which became an hour before our car was brought out. They had to clean it. When I was growing up, Avis had a slogan, we try harder. Now, the slogan should be, go f*ck yourself, we don't care. This is another example of a bust out by a private investment group buying a company and bleeding it out in fees and debt.Reviewed 21 Jun. 2023

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8.0

The car had been washed (very quickly I think, because it was not very clean and the inside had not been cleaned very well either), but it was comfortable. It came with gps which we didn’t expect, so that helped in getting around and to our next destinations. Overall, a good rental… just not very clean.Reviewed 21 May 2023

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2.0

Oversold mid size SUV (what I paid for and needed for mountain travel)- given minivan. Not safe, caused major travel issues for us. The only other option was a pick up with rear wheel drive. Not safe, won’t be using Avis again. I spent more for a specific type of vehicle and it wasn’t available. Not sure why they would over sell the vehicles and there is no direct line to the Avis Reno office to see if they received the vehicle we needed except driving in and talking to them face to face. Not happy at all with Avis.Reviewed 13 Mar. 2023

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2.0

This experience was awful. 1. The car type Kayak said I would receive when booking was different than the Avis confirmation email stated 2. I needed a ski rack so I called Avis national service number who suggested calling the local pickup location. I tried calling them 4 separate times at different times of the day but each time time I was rerouted to the national call center. The national car center said they would put a note in the system for the ski rack. 3. I also needed it to be 4WD or AWD as this was for a ski vacation and we were heading into the mountains. Same situation as above - national call center added it to a note on the reservation. 4. When I arrived to pick it up, they told them that there were no ski racks available, and no vehicles of that type with 4WD or AWD left in their inventory.Reviewed 6 Feb. 2023

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6.0

They (Avis) seem to have well overcharged at NZD$1,109.0 from the quoted NZD $780 figure!!Reviewed 5 Sep. 2022

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10.0

The Customer Service Agent at the checkout desk in Reno was friendly, personable, and informative. :) I think the price paid for one day rental is a bit high these days.Reviewed 13 Aug. 2022

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2.0

Would not let me borrow a pick up truck for the day because I’m local unless I had a flight booked. How does that policy make any sense? What a stupid model.Reviewed 4 Jan. 2022

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1.9

The local Avis manager (Kevin something) seems to think that giving you a car 4 hours after your arrival means he "has cars to rent"... then you have to sit in line for nearly another hour waiting to get your rental washed because that's "Avis policy". BULLSHIT! I WILL NEVER RENT FROM AVIS AGAIN!Reviewed 19 Sep. 2021

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3.9

Charges for turning in car 45 minutes late are excessive. Also they charged for a full day for Loss damage waiver when I was 45 minutes over NOT 24 hours. Won't rent from them again.Reviewed 30 Aug. 2021

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2.0

Pros:We rented a convertible for my son's graduation since it was a drive through due to covid. And we're going to cruise around town and just enjoy the day. I rented the convertible weeks before. We get there the day of graduation and the gal proceeds to tell us there are NONE avaliable. I was so upset for him since this end of the school year was such a bummer. It was just a huge let down.Reviewed 20 Jun. 2020

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2.0

Pros:Rental agent helped me to rent at another company, she was incredibly helpful and accommodatingCons:Would not rent to me because I only had debit cards, no credit cardReviewed 18 Feb. 2020

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5.2

Pros:Drop off was fine.Cons:Car rented was not what was reserved (reserved midsize 4wd SUV, they put us in a larger 2wd SUV saying that was all they had). Check in process was slow. Car was clumsy but clean and functional.Reviewed 12 Feb. 2020

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• How much does it cost to rent a car from Avis at Reno Airport?

  On average a rental car from Avis at Reno Airport costs C$ 93 per day.

• What is the most popular rental car from Avis at Reno Airport?

  Standard (Kia Soul or similar) is the most frequently booked rental car type from Avis at Reno Airport.

• Where can I find Avis car rentals at Reno Airport?

  2001 East Plumb Lane is the closest Avis rental location to Reno Airport. The telephone number for this location is +1 775 785 2727.

• Does Avis offer shuttle or airport pick-up services from Reno Airport (RNO)?

  Yes