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8.0
The outside of the vehicle, and both the in and outside windows were very dirty. Otherwise, the staff was very friendly, and the car was a good value.Reviewed 13 Mar. 2023
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2.0
After booking a week ago got there and they didn’t have any cars available and I got stranded there had to pay an uber out, will not use them again.Reviewed 10 Mar. 2023
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2.0
They did not have a car available even though I made a reservation. They did have a sign that said reservation does guarantee a vehicle. RidiculousReviewed 22 Dec. 2022
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6.0
Nice car, staff was good. There was someone else’s gRbage in the trunk and I didn’t realize I had to have it back by noon on the last day I rented it so missed half the conference I flew down forReviewed 13 Nov. 2022
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6.0
It was very difficult to find the office. It turns out it was inside a mall and there is no sign anywhere outside or inside the mall telling you where it is. We had to ask several workers at other shops in the mall - although we weren’t even sure it was even in there! Never had such a frustrating experience trying to rent a car. Once we found the counter everything went smoothly. The woman said they are not permitted to hang signage (!?)Reviewed 28 Oct. 2022
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2.0
When I rented the car I told them I wanted to pick it up at the Ashville Airport. When trying to pick up the vehicle I was told that my car was at a different location. I had to get a taxi which I had to pay $55.00 for. Also the car was dirty and the gas tank was not full. I was told that I could not drop the car off at the airport without paying $250.00 fee. Because of My early flight I was forced to dod this. My experiance with Kayak Sucked Big time. I would never use Kayak again.Reviewed 25 Oct. 2022
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10.0
More car selectionReviewed 8 Aug. 2022
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2.0
I had a 9:00 pick and I waited a hour for them to come and open the place. So After the hour I went to enterprise and rented a car for cheaper and same day. I also had to get Apple to get my refund because I paid for insurance and after call several different people no one would give me my refund for the insurance. So Apple got my refund since I paid for the insurance with my apple credit card.Reviewed 3 Aug. 2022
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6.0
Car was pretty dirty at pickup. Agent wasnt friendliest.Reviewed 29 Jun. 2022
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2.0
Reserved a car, confirmed it was the reservation was at the airport two days before, arrived and was told that my reservation was at a satellite spot. I would need to get a taxi, Uber or Lyft to go there to receive the reservation rate. Paid $235 more. Not happy.Reviewed 30 Apr. 2022
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10.0
Lovely experience. One of the best I've ever had in car rentals.Reviewed 30 Apr. 2022
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2.0
Unpleasant rep at counter; no staff in pickup lot to report damage on car prior to taking; no rep to check in car on return; a poor experience all around. I will never rent from Budget again. It’s not worth it.Reviewed 30 Apr. 2022
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