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2.0
Showed up and was told same day rental was null and void, never received rental car. This is a scam.Reviewed 6 Sep. 2022
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2.0
Made reservation over 24 hours in advance. Adjusted pick up time by 30 minutes the day we were to pick up the car. Because there was a change to the reservation, they said they could not honor a same-day reservation, despite the fact I made the original reservation the day before. If not for a helpful human at Enterprise, my fiance and I would have been stranded. Will be avoiding Thrifty at all costs and would advise you to do the same.Reviewed 31 Aug. 2022
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2.0
Do not allow same day rentals! Make sure you book at least a day in advanceReviewed 8 Aug. 2022
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4.0
the guy at the desk was so kind, and he did everything he could to help, but the vehicle i rented and was guaranteed was not there. waste of time and money.Reviewed 7 Jan. 2022
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1.9
No car was available. We waited for 1.5 hours and eventually had to rent a car from another company.Reviewed 13 Jul. 2021
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10.0
Cons:Everything went smoothlyReviewed 16 May 2021
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2.0
Pros:The staff at the airport was uncooperative and when I asked if I could change the drop off location the person at the counter made a point to be short and was not helpful. I also asked about adding another driver and he seemed annoyed at my questions. Because of this I canceled my reservation and booked at the counter next door. He told me that I would still be charged for the day if I switched in a manner that was intended to scare me than in making any effort to be helpful. but once I made the other reservation he was able to refund my money.Cons:Better customer service at the counter.Reviewed 1 Mar. 2021
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10.0
Cons:Experience was great.Reviewed 3 Jan. 2021
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2.0
Pros:Nothing.Cons:They could have had a car. Some car. They did not. There were no cans or Uber's. So I was stranded at the airport. Thanks thrifty! Go fu k yourselvesReviewed 9 Sep. 2020
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8.0
Pros:Staff was great! Second time we have rented from the same location. Got the managers special which at first was a shock...not a car but a truck!! That was the only vehicle they had available. I use a cane and had to step on my suitcase to get into the vehicle. Ended up being a very comfortable ride and so easy to drive. It ended up being a great ride with grand kids too!Reviewed 11 Aug. 2020
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2.0
Cons:Car was filthy and stinky - still had trash from prior renter. Ugh. Tire needed air.Reviewed 24 Jul. 2020
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3.6
Pros:The staff was pleasant at pick up. Although I did not get the car I expected, I was thankful I got a car because other travelers who reserved a car ahead of time were told, there were no cars left????Cons:I chose to reserve a car that was listed as managers special, and was under the impression that I would get at least a intermediate size car, I got I dirty Ford Focus, looked like it had not been sanitized and the carpet was dirty under the seats, center console was dirty, but since the counter agent was saying that was all they had available, unless I wanted to pay more - what recourse did I have?Reviewed 19 Jun. 2020
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