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2.0
They did not have ANY cars available despite having a reservationReviewed 19 Jan. 2022
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2.0
This site reserved me a rental and took part of payment even though actual rental location was out of cars. I got charged but was stranded without a vehicle. Won't use this site again nor will I encourage others tooReviewed 19 Jan. 2022
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5.9
I have yet to receive a receipt closing out my rental. Had to pay a fee to re-schedule my pick-up time.Reviewed 18 Oct. 2021
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1.9
They gave my car away and left me stranded. Ending up paying a ton of money for cabs.Reviewed 4 Oct. 2021
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1.9
The man that handled the rental was nice and professional but was put in a horrible position by having no help and was taking about 20 minutes with each client and there was a long line. Seemed that most of the passengers from my flight rented planes. It was a very long exhausting wait in line. There was no one there to show you how to even use the vehicle or do a walk around.Reviewed 10 Aug. 2021
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1.9
By the time I got to the counter no vehicles were available. Extremely bummed since I had a reservation.Reviewed 31 Jul. 2021
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8.0
Pros:VERY friendly staff. Vehicle upgrade was excellent.Cons:Way too expensive.Reviewed 13 May 2021
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2.0
Pros:Staff in Asheville was terrible. They ended up giving us the wrong car and we only found it out when we dropped it off in Jacksonville. Staff in Jacksonville as almost as bad. The car was also not cleaned before. Someone's old coke can was left in the car.Cons:Whatever you do, make sure you get a PAPER contract when you pick up your car. They said we didn't need one in Asheville and they just emailed it to us, but once we got to Jacksonville, Hertz acted like we should have had one and they treated us as if we were the problem with it not being there.Reviewed 9 May 2021
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10.0
Pros:Could not have been easier all the way around from staff at the counter to the car itself.Cons:Not a thing.Reviewed 25 Dec. 2020
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10.0
Pros:Staff. Car.Reviewed 10 Nov. 2020
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2.0
Pros:They had over booked by 35 cars and we were stranded at a small airport with no rental car. They did not help in any way.Cons:Had a car for us. I'm very disappointed.Reviewed 13 Oct. 2020
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4.8
Pros:Got there and line was 20 people deep and people in front of me had been there for 90 minutes. One person at counter. left after an hour without a car.Cons:more people at desk, don’t overextend reservationsReviewed 4 Oct. 2020
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