Reviews for Budget in Paris
- All reviews 100%
25 Jul 2017
Pros: great service, nice people. Manager was incredibly helpful
6 Jul 2017
Pros: We accidentally reserved a car in downtown Paris instead of at the airport. The airport manager worked with us to switch the reservation and provide a comparable deal. The car was great and we enjoyed our time in Paris.
1 Jun 2017
I will never rent from Budget again.
Cons: I was overcharged for my rental by about $70 for gas. I told Budget I did not want the "fuel up front" option when we rented the car, and was told I would not be charged for that. I returned the car with an almost full tank, expecting that I would be charged for the 1 or 2 litres necessary to fill up the tank. Instead I was charged 70 euros for the "fuel up front" option. I emailed the Station Manager, Julien Sigonney, at the Paris station in response to an email he sent me stating that if I had any concerns I should contact him directly instead of give a bad review. I emailed him immediately, asking for our final bill to see what I was charged for. It took him several days to get me a copy. Once I got a copy, I saw what I had been overcharged for and asked for a refund. It has not been two weeks and he has not responded. I have emailed twice more to get a response, and have received nothing. I will never rent from Budget again, and will make sure no one I know does either.
6 Nov 2016
We loved our car. The woman at desk upgraded us to
Pros: We had booked a smaller car but we were upgraded to a small SUV. It was very comfy and a smooth ride
Cons: It took a long time to check out