Reviews for Enterprise in Paris
- All reviews 100%
24 Mar 2017
Pros: Customer service was outstanding! Car was excellent!
Cons: We try to extended our rental for another day but the phone number giving never answer, at one point even said that it was closed!
3 Dec 2016
Pros: Almost nothing and the fact I can't remember a pleasant thought about the experience it speaks a lot.
Cons: Everything! The price was supposed to be &45 and it turned out that they charge for miles which I was never told because nobody spoke french in the fakacta place
7 Sep 2016
Great car, staff and deal (despite a rocky start)
Pros: it was great to have some training by the staff on my hybrid rental, which was not so easy to start. one of the staff also gave me his mobile, in case I had an issue with the rental later on. The car was in very good shape, and held up very well. Also, the staff was very supportive when I got a small bruise on the car from an angry driver a few minutes before sending back the car.
Cons: Agency was empty when I arrived. waited 20+ minutes as staff were out picking up cars. not a big deal, but that was a bit stressful.
26 Aug 2016
Pros: Enterprise took the time to explain how their policies worked in France regarding the initial deposit and eventual refund. In addition, they gave a great overview of the car the morning of our rental so there was no question where things like the spare tire, jack were. All in all, very good experience.