10.0
Check in and out was fast and efficient. Euro car did not try to upsale me with insurance I do not need. Car provided was newer and cleanReviewed 18 Jul. 2023
review from![kayak]()
6.0
Rented car no problem through Kayak and CarRentals.com. Arrived in Paris from the U.S. only to be told there were no cars. Then we were told they had cars but no more automatic transmissions (which is what we reserved). After being persistent, we were finally told that there was one automatic on the premises but it was a small hatchback not medium sedan as reserved, so we took it. Also, we checked ahead of time to see if our current auto insurance covered our rental in France plus, purchased additional rental car insurance from Allianz to insure that we were covered in France, but was told at the Europcar desk none of that would cover our car if something should happen to the car. In the end, the car worked out fine and we were very happy with it, but we could have done without the stress of being told we had no transportation for our 12 day road trip in France!Reviewed 22 May 2023
review from![kayak]()
6.0
No one at return time at desk and not good signage to return car to airport to many confused issues for driving to return car rentalsReviewed 22 May 2023
review from![kayak]()
2.0
You declared, total amount will be 255 €( includes every thing) but at the end you charced 340€.. I took the veheicle full tank, I left full tank. Still charcing 70 €. It is not fair. You r liar.Reviewed 9 May 2023
review from![kayak]()
10.0
Check for damage & take photos before you pick upReviewed 5 May 2023
review from![kayak]()
10.0
I love thé car if You want to sell it I ll buy itReviewed 21 Mar. 2023
review from![kayak]()
4.0
beyond belief. Clearly downgraded because I was returning the car to another location. Old car, below any standard for a company like this.Reviewed 14 Jul. 2022
review from![kayak]()
4.0
Picking up car took forever. Must have been 90 minutes. Seemed super disorganized. It took 15-20 minutes for then to process each car. They seemed completely unaware about which cars were available and for some reason it was challenging to get the one we originally bookedReviewed 3 Jul. 2022
review from![kayak]()
10.0
The person is excellent ! She did all she can.Reviewed 21 Jun. 2022
review from![kayak]()
10.0
Budget staff at Gare de l'est and at Ch DeGaulle were friendly and competent.Reviewed 30 May 2022
review from![kayak]()
8.0
Picking up the car at Charles de Gaulle airport was not ideal as the Location we had been told to use in terminal 2 redirected us to another location in terminal 2F, a long walk with luggage. Apart from that the staff were friendly and helpful and the vehicle was comfortable and economical. Dropping off the vehicle in St Malo was straightforward as it was Sunday and the office was closed so the keys were put in a drop box. I would use Europcar in the futureReviewed 22 May 2022
review from![kayak]()
6.0
Pickup was really slow- like watching paint dry. Took 90 min to get our car. The process seemed really inefficient, nothing was automated. Last thing you want after a long plane ride was to spend 90 min waiting for your car.Reviewed 10 May 2022
review from![kayak]()