Find reviews that mention:
6.0
Close to homeReviewed 22 Oct. 2022
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10.0
The process of picking up and dropping off the rental car with straightforward and easy. The car was very clean, full of gas, and ready to go.Reviewed 8 Sep. 2021
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8.0
Cons:Strong smell of cleaning solution when we first got the car. Should have been aired out.Reviewed 3 Nov. 2020
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9.6
Pros:Easy on both ends. Helpful staff.Cons:Price was high. Why is it that I can rent a one way car in Europe for a week for about the price of one day in the U.S.?Reviewed 4 Sep. 2019
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5.6
Poughkeepsie officePros:The car was ready on timeCons:The car was smaller than expected. The car was dirty. The facilities/office was dirtyReviewed 9 Oct. 2018
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10.0
Pros:Quick process and clean carReviewed 22 May 2018
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3.6
ripped offCons:The attendant was a real jerk. He also ran my card without showing me all the extra BS fees.Reviewed 6 Apr. 2018
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10.0
Pros:friendly rental agent quick experienceReviewed 2 Jun. 2017
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9.6
Quick ExchangePros:Budget representative, Glenn, was friendly, smiling, courteous, quick, efficient. He got me into the car within 10 minutes.Reviewed 15 May 2017
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2.0
Cons:I called and asked to be picked up at the station and the woman (after just hanging up several times) irritatedly and dismissively told me to take a cab. The cab took nearly half an hour (for an 8 minute trip) and when i arrived, Budget was closed, leaving me stranded in the rain in the middle of nowhere. Worthless.Reviewed 1 Aug. 2016
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9.2
Great customer service!Pros:Customer service at both my pick-up and drop-off locations was great! My car was comfortable and just what I needed.Cons:I wish the charge for dropping off in a location different than the pick-up location was a little less.Reviewed 13 Apr. 2016
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8.8
Great service, okay value.Pros:The service at both pick-up and drop-off was great! The staff is very helpful and friendly. The car I received was clean and in excellent condition.Cons:Car rentals can get quite costly with all the additional fees. I wish the fee for choosing a drop-off location different from the pick-up location was a little lower, especially because I barely drove the car and only used it to get me from Allentown to Poughkeepsie (approximately 110 miles). Additionally, insurance is high. It would be better if the cost was per 24 hour rental period rather than calendar day. With those extra costs, the rental price was not as good of a value as I had hoped for.Reviewed 8 Mar. 2016
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