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10.0
They were very polite and quickReviewed 26 Feb. 2023
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10.0
The representative at budget was professional and very kind during our interaction. Thank youReviewed 20 Feb. 2023
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2.0
I got to the pickup location only to be greeted by an extremely rude employee. I was rudely told we don’t have a car for you even if you have a reservation. Very poor experience to say the very least.Reviewed 1 Feb. 2023
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2.0
Very hard to find location, and the first employee was incredibly unhelpful. Told us they only had mini vans when we could visibility see jeep car keys on the hook. When asked they finally gave us the jeep we booked. Took over an hour to get our car.Reviewed 20 Oct. 2022
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2.0
Rented us out a car that someone else was rented. Our car smelled like a dirty armpit. Very unorganizedReviewed 19 Sep. 2022
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2.0
Horrible experience at this location. I realize that this is not representative of Budget as a whole but this location was terrible. I would never go there again and I would highly recommend that everyone else stay away as well.Reviewed 5 Aug. 2022
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4.0
My car reservation was unfulfilled by Budget despite receiving multiple notifications my car was reserved. I went to pick up my car and they didn’t have a car for me or help me find another car in the area. However, I was able to use a different car rental service and Budget awarded me a 3 day voucher for a free rental . All the Budget staff were friendly and professional.Reviewed 20 Jul. 2022
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10.0
Generally the overall rental experience was really great. Only the price was far too much in my opinion (roughly USD 130.00 per day for 6 days). Apart from that I'd totally recommend it againReviewed 16 Jul. 2022
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2.0
I was able to book online and drove 45 mins to the rental place only to be told they didn’t do same day rentalsReviewed 10 Jul. 2022
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2.0
Terrible, one of the worst customer experiences of my life.Reviewed 10 Jul. 2022
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2.0
I was given a car that was smoked in & had stuff in the truck. I have to go back to get a exchange. That car had maintenance req info. When I contact customer service, I was on hold on for 1 hr & after taking my info the call was cut. Next time, the customer service asked me to go to nearest airport to change cars without checking the availability, When I went there, there was no car & I was rudely told by the agent there that I need to contact customer service. I will never rent from budget again & will not receommed it to any of my friends.Reviewed 21 Jun. 2022
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2.0
Waited 20 minutes in Nashville to get the car. It was filthy, with dirty windows, dirt on the seats, etc and by the time I got to Raleigh my back hurt because the seats were not great. I left the car at RDUs budget lot without seeing a single person who worked at budget.Reviewed 21 May 2022
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