Book Enterprise Rent-A-Car car rentals in Raleigh

Reviews for Enterprise Rent-A-Car in Raleigh

Recent reviews

Traveler rating

Wonderful

15

Very good

3

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

6

10.0

Great! Everything was quick and efficient. Easiest car rental ever.Reviewed 7 Jan. 2024

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8.0

Picked up my rental fast and easy.Reviewed 10 Oct. 2023

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4.0

I called to make sure there was a shuttle to this location. They told me yes, I got on the shuttle and it only went to the airport Enterprise. I asked if the shuttle would take me to the other, they told me no. So I had to cancel that reservation and rent from that enterprise and it was $75 more since I had no way to get to the other Enterprise.Reviewed 15 Sep. 2023

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8.0

Cons:The car smell oldReviewed 25 May 2021

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10.0

Cons:Everything went wellReviewed 1 May 2021

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2.0

Pros:Reservation & Confirmation was useless at check-in when I find there is no car available to rent.Cons:Actually have a car to rent before confirmation of my reservation!Reviewed 26 Mar. 2021

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5.2

Pros:Drop off was difficult and unclear. There was only a small sign saying that budget was closed and to return car to avis. this should have been told to me at the time of pickup to avoid complications catching my flightCons:they should have disclosed that they would not be "open" during my return hours and how to return the vehicle to prevent issues when trying to catch my flight after spending 30 minutes driving around the rental area and airport trying to figure it out for myselfReviewed 22 Oct. 2020

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9.6

Pros:The gal that escorted us to our vehicle was excellent. Made a nice upgrade gesture that significantly enhanced our trip.Cons:I should have been told during my order placement that u were offering a 3rd party insurance company where u would have required me to use my deductible...then “I” would have to get reimbursed from the insurance company. Sneaky!Reviewed 9 Sep. 2020

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2.0

Pros:Never picked upCons:Should Have been notified that I needed to use my credit card at least a week before I had to pick up. I won’t be using enterprise ever againReviewed 23 Aug. 2020

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9.6

Pros:The renting process at both airports and the car were great.Cons:The website and confirmation. Other than going into the Kayak System, I had no email confirmation about my rental. So I was nervous that the reservation did not truly exist. It did, but without some confirmation, it was difficult. I would also like it if there were notifications sent the day before confirming the reservation and what to expect.Reviewed 3 Aug. 2020

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2.0

Pros:Nothing.Cons:I rented a convertible to drive away from my wedding to our reception. They called me 10 minutes before pickup and said “whoever rented the convertible didn’t bring it back last night.” Upon calling them a second time and speaking to another representative, he informed me they never have convertibles, so whoever spoke to me the first time lied to me. Then he told me they couldn’t help me find the convertible at another local Enterprise and that they wouldn’t honor my Kayak prices. I spent over an hour ON MY WEDDING DAY on hold and talking to various clueless, helpless, hand-wringing local and corporate Enterprise employees. Long story short, we had to rent a convertible from Alamo and they were *AWESOME*, but it ended up being triple the price. Stay away from Enterprise. They’re hapless.Reviewed 27 Jul. 2020

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7.2

Pros:Staff was very helpful and check in was super speedy. Vehicle was very clean and well outfitted.Cons:Due to Covid the rental offices of a number of rental agencies had been combined to a central location, a fact that was not relayed to myself or many renters as there was lots of confusion with folks picking up and dropping off vehicles. People should be advised to call their rental provider for updated information on new operating system.Reviewed 22 Jul. 2020

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• Where are the best pickup locations for Enterprise Rent-A-Car car rentals in Raleigh?

  If you are in the downtown Raleigh area looking to book Enterprise Rent-A-Car, a convenient rental location is at 406 W South St. If you are in the western part of the city in the Mt. Vernon Park neighborhood, you can choose the location at 5401 Hillsborough St. When you are in the northeastern part of the city in the Millbrook neighborhood, there is a location at 5105 N. Capitol Blvd.

• What are the different car rental benefits or amenities offered by Enterprise Rent-A-Car in Raleigh?

  Enterprise Rent-A-Car offers a diverse fleet of vehicles, including compact cars, SUVs, luxury cars, and more, allowing you to choose a vehicle that suits your needs and preferences. The staff in Raleigh has in-depth knowledge of the area, and can provide recommendations for local attractions, dining, and travel tips. Enterprise is known for its customer-centric approach and provides great customer service. They offer 24/7 customer support and roadside assistance. Enterprise also offers additional services like GPS rentals, child safety seats, and fuel purchase options for added convenience.

• Where are the best places to park Enterprise Rent-A-Car car rentals in Raleigh?

  There are numerous parking garages in and around downtown Raleigh. Popular garages include the Red Hat Amphitheater Parking Deck, The Dillon Parking Deck, and the Wilmington Station Parking Deck. Costs range from $1.50 to $4.00 for 1 hour of parking in these garages. Many malls, entertainment venues, and shopping areas have their own parking garages, such as Crabtree Valley Mall and PNC Arena, for convenience. Some areas of downtown Raleigh offer on-street parking. Be sure to check for time restrictions and meters. The cost to park on the street is about $1.25 for 1 hour of parking.

• What is the most popular rental car from Enterprise Rent-A-Car in Raleigh?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Raleigh.

• How many car rental locations does Enterprise Rent-A-Car have in Raleigh?

  Enterprise Rent-A-Car has 10 rental locations in Raleigh. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Raleigh-Durham airport (RDU)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?

  Yes