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2.0
Im still waiting for invoiceReviewed 25 Mar. 2023
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10.0
Great experience… well done. Thank you.Reviewed 24 Mar. 2023
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2.0
Before returning the car, I filled up with a full tank of gas outside of the JFK Airport. When car was returned, the gas odometer pointed to the full level but no one really came to check it. Only after I received the receipt afterwards, it said the gas tank was 13.4 gallon and when they gave me the car it was 14 gallon. So they charged almost $6 based on their rate of almost $10/gallon. I think this is a ripped off. Budget just wants to make extra bucks here and there. When I first got into the car, the dashboard showed what's in the tank cam still drive about 525 miles. After I filled up and returned the car, it showed the gas can drive 541 miles, which means I returned with actually more gas than when I got the car. Never rent from Budget again.Reviewed 19 Dec. 2022
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2.0
There was a chunk of the tire missing when we went to pick it up. We drove 13hrs and the rotors and brakes were in terrible condition and the tires had no tread. The wheel would shake when trying to stop. Very upset budget couldn’t take the time to look over brakes and rotors before customers came to pick the car up. I was surprised we made it to our destination safely it was that badReviewed 11 Sep. 2022
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2.0
I waited 2.5 hours in line to pick up my car. And I did the pre-registration. Something is not working in your process.Reviewed 4 Sep. 2022
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10.0
Easy process! Friendly customer service representatives from start to finishReviewed 3 Aug. 2022
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10.0
No AC in the bus.Reviewed 11 Jul. 2022
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2.0
First car was so dirty they gave me a new one. The second car did not have a working a/c and I had to drive two hours to exchange it because all locations were closed during holiday weekend except airport. Third car they gave me was scratched up, beat up and dirty inside. Unreal.Reviewed 1 Jun. 2022
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2.0
None perhaps better payments optionsReviewed 30 May 2022
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4.0
I had a drop-off time scheduled for 7 PM, and they failed to warn me that the drop-off location closed at 6 PM. When I called them, they informed me that if I didn't make it in by 6 PM and had to use the drop-off box to leave the car, I'd be charged another day. Therefore, at the last minute, I had to rush to get the car in before closing time because they failed to inform me of this information.Reviewed 8 May 2022
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2.0
1. Customer rep tried to overcharge at pick up, changing the requested time and date to make it over 2 day. 2. My credit card was charged twice (talking to my CC about this, waiting for tx to post so we can report that as fraud. 3. No receipt upon dropping offReviewed 18 Apr. 2022
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2.0
It was winter time car tires were horribleReviewed 2 Apr. 2022
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