Book Payless car rentals in Windsor Locks

Reviews for Payless in Windsor Locks

Recent reviews

Traveler rating

Wonderful

3

Very good

3

Good

0

Okay

0

Fair

0

Mediocre

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Poor

1

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friendly staffcar was clean

customer serviceget the car

car availablesaid they would

2.0

Received a car with a dead battery. Had to Uber 1 day of trip.Reviewed 17 Dec. 2022

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8.0

Like every business these days I think the rental lot was a little under staffed so verbal directions on pick up and drop off were lacking but the lot was close to the airport and the shuttle service was quick and easy. All in all the experience was good!Reviewed 1 Nov. 2021

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4.0

Long line at check-in. Car dirty. E-receipt was blank. Wrong amount posted to our credit card.Reviewed 23 Oct. 2021

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8.0

Pros:Staff were very friendly and helpful! And the price was right.Cons:I wish there were a sign that indicated where it was safe to ride over the spikes. We ended up parking outside of the rental location so that we didn't ruin our car. It was also confusing which care rental location to use, because the location on Google Maps no longer exists -- it's now an Amazon location and there's no entrance to the public -- and there were two different car rental locations that listed "Payless" on their signs, so we wasted time driving around until we made some sense of the confusing issues, and we eventually picked one location to see whether it would work out, without knowing for sure that I was in the right place until I actually got inside. Two different people driving around the airport asked me where to find the Payless pickup booth when I still had no idea, so it seems like the setup is a bit confusing in general. PLEASE fix your Google Maps entry, and PLEASE update your signs to make it clear (1) where to go for Payless pickups and (2) where to drive without destroying your car's tires.Reviewed 6 Apr. 2021

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4.4

Pros:quick pick up and drop offCons:the car that was given to us has a scratches and dents on the front (most probably caused by an accident), the interior of the car smells like someone smoked inside.Reviewed 2 Nov. 2020

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10.0

Pros:Staff was friendly, and was able to quickly accommodate my request to extend an extra day, and honored the same rate as the first day.Cons:A bottle of water would have been a nice touch after being dehydrated in the air.Reviewed 19 Oct. 2020

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10.0

Pros:The staff was very friendlyCons:nothing, everything was perfect!Reviewed 8 Oct. 2020

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10.0

Pros:Onsite staff=awesome, friendly and efficient.Cons:Customer service over the phone was absolutely abysmal.Reviewed 28 Sep. 2020

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8.0

Cons:First two cars offered had defects.Reviewed 27 Sep. 2020

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4.0

Pros:Reserved a economy but they gave us a midsize That’s the only plus. But picking up the car was a 30 minutes wait. Even after we told them we were heading to a funeral the two ladies behind the counter totally disregarded us. As we waited inside we saw how rude they were treating other customers. Sorry to say awful experience.Cons:Customer service - respectReviewed 29 Jul. 2020

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8.0

Cons:The attendant had trouble ( said she was not familiar computer and printer ) gave a ticket for the wrong vehicle ( in the lot a customer was loading his luggage in the car she sent me to, he showed me the ticket with the same number that was on my ticket ) back inside to wait in line again, do overReviewed 26 May 2019

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5.2

Car really banged up and filthy windowsPros:PriceCons:Car was not ready at the time I reserved it. Had to wait about 20 minutes. Then when I got in, the windows were so filthy (especially on the inside), I had to pull over and clean them. Car had tons of nicks and dents.Reviewed 13 Jul. 2018

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• Has the Payless rental car policy in Windsor Locks changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• What is the most popular rental car from Payless in Windsor Locks?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Payless in Windsor Locks.

• How many car rental locations does Payless have in Windsor Locks?

  Payless has 1 rental location in Windsor Locks. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Bradley Intl airport (BDL)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Bradley Intl airport (BDL)?

  Yes