Book Thrifty car rentals in Windsor Locks

Reviews for Thrifty in Windsor Locks

Recent reviews

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Wonderful

1

Very good

0

Good

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Okay

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Fair

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Mediocre

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Poor

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10.0

Got a car that didnt reek of cigarettte smoke or the products used to cover it up. Pickup and drop off easy. No problemsReviewed 15 Oct. 2022

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4.4

Filthy dented carCons:Car was dirty, dented and scuffed. The various fueling and insurance options were confusing. I felt like I was overpaying.Reviewed 24 Oct. 2018

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9.6

Pros:good car for good priceCons:a little farther from the airport than the other rentalsReviewed 23 Oct. 2018

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6.8

Good Rental, Poor CommunicationPros:Cost, Pick-up process, Rental Condition and QualityCons:Drop-off of rental car. When I went to drop off the rental at 330am the morning of my flight (6am), the rental location was closed. I had to call road side assistance/directions support. Turns out the location is closed until 5am and that Thrifty rentals were to be returned to the Hertz location. I had no problem with the return, but it was stressful to deal with before an early flight in a city I am not familiar with.Reviewed 15 Oct. 2018

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8.0

Pros:Ease of drop off and shuttle service.Reviewed 14 Oct. 2018

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5.2

Pros:convenient location, quoted price (actual price was significantly more!)Cons:When dropping the car off, there was only one employee behind the counter working with a couple. He asked if I was dropping off and then told me to "move the car over there." He didn't say "please" or ask nicely, simply commanded me to do it. I walked back in and he eventually told the couple he'd be back and disappeared for at least 5 minutes. A shuttle driver finally showed up and I walked outside and asked if I could drop the car off with him, explaining that the person behind the counter just disappeared. He said, "I'm just tired of doing returns." He did help but the service and the latter employee complaining about his job left much to be desired.Reviewed 5 Sep. 2018

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5.2

Pros:Car was clean, drop off was straight forward.Cons:Was standing at the airport for over 20 minutes waiting for the rental shuttle. Had to call customer service who was even less than helpful.Reviewed 27 Aug. 2018

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2.0

Thrifty ghosted mePros:There was nothing to likeCons:You need to call them to have a shuttle pick you up but they don’t have their number listed with the rest of the shuttles. I tried to call the office but the number went to the National call center and they refused to contact the office at the airport and could not request the shuttle. Then they all left for the day without calling me or following through with my reservation, even after I gave them my flight info beforehand. Avis hooked me up quickly and easily.Reviewed 30 Jul. 2018

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2.0

Cons:Poor service. Didn't allow my wife as second driver even though we both had AAA. Told us there was no AAA discount.Reviewed 18 Jul. 2018

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10.0

Pros:The car was good. Transaction was fast. People were polite.Cons:I had no problemsReviewed 11 Jul. 2018

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6.0

Car was damagedCons:The car had a rubber splash guard under the front bumper that fell down. It had obviously happened before, because there was duck tape on it as someone had tried to fix it themselves. Cars should be more thoroughly checked before renting them out again.Reviewed 11 Jul. 2018

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8.8

Eric was fantasticPros:Eric was a great help. To compensate me for my wait, he upgraded the rental. He also prorated my rate and helped me get a ride to my hotel after I dropped the car off.Cons:I had to wait over 15 minutes for a shuttle from the airport to the rental location. All other companies had several of their shuttles through while I waited.Reviewed 9 Jul. 2018

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More

• 8.9 /10Enterprise Rent-A-Car Car Rentals at Windsor Locks
• 7.6 /10Avis Car Rentals at Windsor Locks
• 6.8 /10Payless Car Rentals at Windsor Locks
• 5.9 /10Budget Car Rentals at Windsor Locks
• 6.9 /10Dollar Car Rentals at Windsor Locks
• 8.8 /10Alamo Car Rentals at Windsor Locks

• Has the Thrifty rental car policy in Windsor Locks changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

• What is the most popular rental car from Thrifty in Windsor Locks?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Thrifty in Windsor Locks.

• How many car rental locations does Thrifty have in Windsor Locks?

  Thrifty has 1 rental location in Windsor Locks. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Bradley Intl airport (BDL)?

  No (According to our data)

• Does Thrifty offer shuttle or airport pick-up services from Bradley Intl airport (BDL)?

  Yes