10.0
I liked the hybrid car. Have more hybrid vehicles available.Reviewed 9 Sep. 2022
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2.0
You need workers who will actually assist the customers. I got a car that didn't have any gas at all and the service light was on. The car had no fluids at all. The car was dirty inside and out. Worse experience I had by far.Reviewed 23 Jun. 2022
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1.9
Pickup in Winston-Salem was great! The problems arose during my drop off during after-hours at RDU. Website reported office would be closed, but car could be dropped off and shuttle service would be available. I arrived and followed signs to leave car in Avis lot...there, I found a car blocking the entrance. Another desperate driver arrived and helped me navigate around the blocked car. We had to drag our luggage around for several minutes to find a shuttle service at another rental company. Airport police was called but couldn't help. Officer indicated this was a problem reported previously. I would have missed my flight without the gentleman's help...this was after driving 2 hrs to arrive by 3am. It was a nightmare!!Reviewed 24 Jun. 2021
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10.0
Pros:Staff was super friendly, treated me as if I was an old friend.Reviewed 21 May 2021
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10.0
Pros:Yes to bothCons:Would be nice to to have a drop box to drop off the night before for early morning returns. Life does happen and things Pop up unexpectedly.Reviewed 24 Apr. 2021
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8.0
Pros:Yes the process was easyReviewed 23 Mar. 2021
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10.0
Pros:Everything was convenient and easy. The staff was super friendly and very accommodating!Cons:Everything was perfect!!!!Reviewed 9 Mar. 2021
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6.4
Pros:Staff was nice. Car was clean. Service was quickCons:The car was not filled full tank which I realized only after I started driving, but I re-filled it full tank before returning. I got cheated (and had to pay more in fuel) because of this. I could not wait to complain while returning since I had a flight to takeReviewed 17 Jun. 2019
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10.0
Pros:All was easy .. could not have been betterReviewed 3 Jun. 2019
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8.0
Cons:No one to receive car at turn inReviewed 11 Feb. 2019
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6.0
I didn't expect..Pros:It got me there with no major issues.Cons:It had been smoked in and it surprised the attendant whose cleaner didn't alert him. It felt like it was a car on the Log Ride at the amusement park so either the alignment was off or this is the scariest designed car ever.Reviewed 11 Jan. 2018
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5.6
Pros:Short line checked out quickCons:Girl at desk was rolling her eyes and slightly aggressive towards customer on phone.... no customer wants to see that. There was also an issue with a partial refund ( for the gas I put into the vehicle I had to return) for which I was dissapointwd to see her blame the previous employee that rented me the car. I ended up only getting part of a refund I was promised but dude that even bother mentioning as it was all I could handle. It's unfortunate paying less results in less customer careReviewed 5 Oct. 2017
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