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5.9
The car I reserved wasn't there when I arrived to pick it up. They were going to give me a pick-up (I reserved a small Kia) first, then a minivan and then finally they gave me a Nissan Altima. That was fine and got great gas mileage, except there must have been a leak in one of the tires, because I got a warning on the dash that it was low and had to stop and put air in it FIVE TIMES over the 8 day rental. Not a great experience overall. They took $100 off my total in the end, but it was still crazy expensive.Reviewed 1 Aug. 2021
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8.0
Cons:Really tight for the money. No luggage spaceReviewed 13 Dec. 2020
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5.2
Cons:I had to wait for over 20 min just to drop the car off. Very understaffed. They did not have the car I reserved when I arrived. I was given another vehicle and was charged more. The car was not as nice as the one I had reserved.Reviewed 14 Jul. 2020
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2.0
Cons:They did not have the car I reserved when we got there. Had to find another car rental company. Wasted my time driving to enterprise then waiting in line then finding out no van was availableReviewed 1 Jun. 2020
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10.0
Pros:The staff was friendly, thoroughly explained everything and patient.Reviewed 16 Mar. 2020
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10.0
Pros:Staff was friendly and helpful.Reviewed 16 Sep. 2019
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10.0
Customer service top priority!Pros:Enterprise knows how to treat customers. From pickup to return everyone who helped me was so professional, helpful, and extremely courteous.Reviewed 15 Sep. 2018
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10.0
Dreat rental experiencePros:This was my first time using Kayak to get a rental car and it was a very easy process. The price was the same when compared to Enterprise Car rental but I had to enter discount codes to get the best price on Enterprise so this saved me the hassle of that extra step. Plus you can purchase 3rd party car rental insurance for less than half the cost from the renter.Reviewed 1 Feb. 2017
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10.0
Great ride, excellent servicePros:Car was clean and well maintainedCons:Soap in washer fluidReviewed 3 Sep. 2016
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