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2.0
I had to turn around and go back to the pickup location after I was on the road for 30 minutes. A sensor went off and said that the tire pressure was low. One tire had 42 lbs. 2 had 30 lbs and the other had 29 lbs. This was very inconvenient. And when I dropped it off I was taken out to the car because I was accused of having a dog inside the car. I don’t have a dog. I was accused of having a dog. I have never been treated this way. I didn’t know that I was suppose to vacuum the car out before I returned it. I was the only one in the car. I was shocked when I was taken outside to look inside the car. Next time I rent a car I will go the airport. And I make sure everyone I know about my experience. This is unacceptableReviewed 1 Oct. 2022
review from![kayak]()
2.0
I ordered a midsize SUV and got a compact one I wanted the midsize so I can put my dresser in it and it wouldn't even fit and it's not even a full size dresser it's a small one. The headrest is angled forward it was so uncomfortable to ride with my head pitch forward for 9 and a half hours on my trip I had to stop and take Advil to get the pain in my neck to go away. The only part that was good is that I got a screw in the tire before I left town and they fixed it right away. However I left in a very bad rain storm with tornado warnings in the windshield wipers we're beyond usable and I could hardly seeReviewed 10 May 2022
review from![cheapflights]()
8.0
The car wasn't the cleanest, it had been smoked in and not deodorized properly. Nice car though and friendly people in Winston SalemReviewed 7 Mar. 2022
review from![kayak]()
4.0
We had to travel to different location to pick it up which cost an additional $80 taxi ride.Reviewed 29 Nov. 2021
review from![kayak]()
2.0
Pros:Not a single thingCons:They could have had the right address on goggle and Apple Maps. They could have answered the phone in the two hours I tried to call. Most importantly they could have HAD MY CAR READY. Had to wait 5 extra hours and never did get my car. Had to settle for a different one. Amazing rude staff. Like, i dont know how they are in business rude.Reviewed 9 Apr. 2021
review from![kayak]()
6.0
Pros:Staff was very nice and the car was clean.Cons:No one was there for the drop off! No one helped me and I had to hide keys under the monitor on a desk. So dangerousReviewed 14 Dec. 2020
review from![kayak]()
6.4
Pros:Boston drop off was great and easy thank you.Cons:The staff at the pickup location was rude, made a comment about my inability to figure out the apple carplay when i asked for help, and also insinuated that i was upgraded to a larger car when in fact i got exactly what i reserved, and when i asked about the potential to upgrade i was dismissed. The tires on the car i rented should be inspected, i hydroplaned several times while driving in the rain going at or under the speed limit. Likely will not use Avis again.Reviewed 22 Jun. 2020
review from![kayak]()
10.0
Pros:customer service was extraordinary.Reviewed 19 Oct. 2018
review from![kayak]()
5.6
Car was not clean & smelled like smokePros:Convenient pickup and drop off locationsCons:I think Avis could do better presenting their cars. A quick rinse & vacum goes a long way. The smell however...? Drive three hours in an ash tray:(Reviewed 28 Mar. 2018
review from![kayak]()
6.0
MileagePros:Staff was easy to work with and location was convenientCons:Car had almost 40,000 miles on it although it worked okayReviewed 15 Nov. 2017
review from![kayak]()
10.0
Excellent RidePros:Great car and rate. Would’ve spent more if I went any other route.Reviewed 13 Oct. 2017
review from![kayak]()
10.0
Pros:Easy drop off and pick up.Cons:NoneReviewed 10 Oct. 2017
review from![kayak]()