8.0
Great staff in the pickup/dropoff location...friendly, courteous, respectful. The cargo van, which had come from another Hertz location and was in desperate need of a front end alignment...very hard to drive, almost scary on the interstate. At drop-off I let the staff know about the alignment need and they were both apologetic and appreciative of the info.Reviewed 9 Mar. 2022
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10.0
Car had a slight bit of road noise from the tires.Reviewed 13 Sep. 2021
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7.9
Vehicle rented had lots of room to stretch legs when drivingReviewed 12 Jul. 2021
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10.0
Pros:Staff was friendly. Easy of transaction.Cons:Everything was perfect.Reviewed 6 Apr. 2021
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8.0
Pros:Drop off was easy. Staff were friendly.Cons:The radio in our car didn't work so we called the main number. Woman told us to call the local rental agency and gave us two numbers, neither of which worked. We tried to use the bluetooth and stream music, but that didn't work either. We stuck it out with the car but no radio makes for a long ride.Reviewed 15 Mar. 2021
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10.0
Pros:I liked the upgrade to a bigger better car.Cons:Not having to worry about whether there would be a car in the lot for me at my designated time would be better.Reviewed 9 Mar. 2021
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2.0
Pros:Nothing actually!Cons:The prices were ridiculous, the van was dirty, kept warning it needed an oil change, reaked of CIGARETTES and was almost unbearable to drive from Winston-Salem to Charlotte with my mother in law in kids so we could get to the airport all together! Never again will I rent from y’all AND I will be contacting corporate office about my experience as well.Reviewed 18 Jul. 2020
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2.0
Pros:The customer service line was fine and was able to answer my questions, however my requirements for rental were not clearly pointed out. I reserved a car for the next day but the pick up location I was referred to was an airport which wouldn't allow me to rent with a debit card without a flight reservation. Just too much red tape. Went to Avis and rented a car within 30 minutes.Cons:Just went to Avis from the start; which is what I'll be doing in the future.Reviewed 1 Jan. 2020
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2.0
Pros:The staff was kindCons:I was given a vehicle held together by duct tape. Literally. Duct tape.Reviewed 1 Jul. 2019
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2.8
Cons:Rent a wreck cars came to mind car appearance was best up scratched up ran loud door runner falling off and radio shot. They did not have much to choose from. Over price and surprise extra charge at counter People were nice but product thumbs down.Reviewed 24 Apr. 2019
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6.8
Cons:No cruise control.Reviewed 8 Apr. 2019
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2.0
Cons:Car was not available flat tire I missed the wedding parked car. They would not give me a refund. car was dirty. I will not use your website again hiryz does not care. I need a refund. I need to rent from sites whos about customer service.Reviewed 12 Mar. 2019
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