Book Hertz car rentals in Winston-Salem

Reviews for Hertz in Winston-Salem

Recent reviews

Traveler rating

Excellent

12

Good

2

Okay

3

Mediocre

14

Poor

0

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car was cleancustomer service

pick up the cargreat experience

car availablepick up and drop

rented a carfriendly staff

location was closedcar was dirty

wrong locationcredit card

10.0

Pros:Staff was friendly. Easy of transaction.Cons:Everything was perfect.Reviewed 6 Apr. 2021

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8.0

Pros:Drop off was easy. Staff were friendly.Cons:The radio in our car didn't work so we called the main number. Woman told us to call the local rental agency and gave us two numbers, neither of which worked. We tried to use the bluetooth and stream music, but that didn't work either. We stuck it out with the car but no radio makes for a long ride.Reviewed 15 Mar. 2021

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10.0

Pros:I liked the upgrade to a bigger better car.Cons:Not having to worry about whether there would be a car in the lot for me at my designated time would be better.Reviewed 9 Mar. 2021

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2.0

Pros:Nothing actually!Cons:The prices were ridiculous, the van was dirty, kept warning it needed an oil change, reaked of CIGARETTES and was almost unbearable to drive from Winston-Salem to Charlotte with my mother in law in kids so we could get to the airport all together! Never again will I rent from y’all AND I will be contacting corporate office about my experience as well.Reviewed 18 Jul. 2020

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2.0

Pros:The customer service line was fine and was able to answer my questions, however my requirements for rental were not clearly pointed out. I reserved a car for the next day but the pick up location I was referred to was an airport which wouldn't allow me to rent with a debit card without a flight reservation. Just too much red tape. Went to Avis and rented a car within 30 minutes.Cons:Just went to Avis from the start; which is what I'll be doing in the future.Reviewed 1 Jan. 2020

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2.0

Pros:The staff was kindCons:I was given a vehicle held together by duct tape. Literally. Duct tape.Reviewed 1 Jul. 2019

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2.8

Cons:Rent a wreck cars came to mind car appearance was best up scratched up ran loud door runner falling off and radio shot. They did not have much to choose from. Over price and surprise extra charge at counter People were nice but product thumbs down.Reviewed 24 Apr. 2019

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6.8

Cons:No cruise control.Reviewed 8 Apr. 2019

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2.0

Cons:Car was not available flat tire I missed the wedding parked car. They would not give me a refund. car was dirty. I will not use your website again hiryz does not care. I need a refund. I need to rent from sites whos about customer service.Reviewed 12 Mar. 2019

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10.0

Pros:Yes -- fabulousCons:the car was new and clean -- didnt care for the Versa -- it "drifted" too much on the freewyReviewed 12 Mar. 2019

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9.2

Cons:This location is tricky to find. It is inside Ian’s Body Shop. The entrance is through the upper level.Reviewed 6 Mar. 2019

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4.8

No car available with reservationPros:The clerk at pick-up called and arranged a car at a different location, but only after I insisted.Cons:When I arrived at the airport at 1:30pm (driven by a friend), a nice, but very frustrated gentleman informed me that there were no cars available at this location, even though I had reservation for 2pm. I thought it was because I was early, but he told me there were 2 people in line in front of me and 1, also with a reservation, had been waiting since 12:00pm. The clerk called other locations and found out it would be 245-300pm before a car would be available, "possibly." He called the main location and I was driven by my friend to the other location in town to pick up my car. Apparently they were changing the oil in multiple cars and had no one to drive them to the appropriate locations. The car was cleaned but seats were stained. The windshield was dirty and there was no windshield washer fluid in the tank. So after driving through fog, I had to stop to clean the windshield because I couldn't see well. Rental 1-way was double the price of returning to the same location.Reviewed 25 Jun. 2018

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More

• 6.6 /10Enterprise Car Rentals at Winston-Salem
• 4.0 /10Avis Car Rentals at Winston-Salem
• 9.5 /10Budget Car Rentals at Winston-Salem

• Has the Hertz rental car policy in Winston-Salem changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Winston-Salem?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Winston-Salem.

• How many car rental locations does Hertz have in Winston-Salem?

  Hertz has 5 rental locations in Winston-Salem. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Smith-Reynolds airport (INT)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Smith-Reynolds airport (INT)?

  Yes