Value for money
Distance to city centre
|Chicago All airports|
Distance to airport
|"Very friendly staff, comfortable rooms."||(in 193 reviews)|
|"Great location, excellent services!"||(in 246 reviews)|
|"Walking distance to everything!"||(in 20 reviews)|
|"Valet parking very over priced."||(in 65 reviews)|
|"No refrigerator in room."||(in 115 reviews)|
|"West tower very old"||(in 5 reviews)|
|great location||in 677 reviews|
|nice room||in 485 reviews|
|staff was friendly||in 459 reviews|
|location and price||in 431 reviews|
|fridge in the room||in 423 reviews|
|hotel room||in 414 reviews|
|river view||in 305 reviews|
|hotel was great||in 249 reviews|
|valet parking||in 159 reviews|
|comfortable bed||in 45 reviews|
|walking distance||in 38 reviews|
|west tower||in 38 reviews|
|navy pier||in 34 reviews|
|magnificent mile||in 20 reviews|
|michigan ave||in 20 reviews|
|friendly staff||in 4 reviews|
|air conditioning||in 1 review|
|close to the highway||in 1 review|
|good breakfast||in 1 review|
|good location||in 1 review|
|great service||in 1 review|
|notre dame||in 1 review|
Was there breakfast included? No one told us if so.
Being not from the area, I needed to know how to manipulate the underground or getting around inside, bad snow outside unprepared for that!
Unbeatable location, right in the heart of downtown. Walking distance to everything. Easy to get to and great amenities. Highly recommend.
Great view, great room, friendly staff.
Picketers (hotel workers union) were outside morning through evening both days we were there. They were very loud, but the doors/windows insulated us from the noise well.
Great view, good location, staff did well in maintaining despite labor strike.
Could not get Wifi to work in our room, despite making a lengthy call to the 3rd party IT support number we were given. Pillows felt beaten down and were not especially comfortable. Minor gripe, but a regular coffee packet was replaced with a decaf, leaving us only one cup of caffeinated coffee on the way out the door.
Room was not ready
No pool, elevator broke, had snacks out for kids to touch and u automatically have to pay for it once they move they candy
Dishonest business practices
I think it is exceptionally unethical to process a cancellation without making it explicitly clear to your customers that they will not receive a refund. This seems like a pretty low bar.
I will make sure my next stay in the city will have free parking. $75+ to park after paying a couple hundred bucks for a room is terrible.
The service was great even if the hotel was sold out!!
Nice room; cool hotel
Management not helpful
My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again
Great stay. Clean room. Trendy decor. Friendly and helpful staff. Great location.
The friendliness of the staff...
The Hotel lobby, Reception Area, & two of the Bars which are on separate floors are much too big & vast....theres no warmth or cosiness in all these areas. This is more of a Convention Hotel
The food was very good.
good location, reasonable rate
The hotel staff was excellent. They were all very helpful and tentative to our needs. The beds were very comfortable and the room was very modernized. Location was wonderful.
Restuarants and services were too pricey for a convention hotel. This is not a luxury hotel. Need to be more affordable and reasonable for travelers.
Comfortable, clean, modern. Great location.
Professional and helpful staff, no problems with room, good gym facilities
I was disturbed to see that you printed my Visa card number on my hotel bill invoice. This is not a good practice and you should change it immediately -- you should protect the privacy of the financial details of your guests.
It is a little dated and in need of refurbishment.
Location was great. City view was nice. Quick check in and out.
Room had not been dusted in ages. Bathroom vent and light fixture filled with dust. All furniture had layer of dust. Asked staff to refresh the room, said they would and never did. Was very nasty.
The view was wonderful! We appreciated the upgrade they gave us upon our arrival.
The parking was expensive but normal due to being in Chicago.
The Hyatt Regency Chicago is a classic hotel with a modern twist and all the bells and whistles. It sprawls out with its vast selection of rooms and larger than life lounging spaces. It is graced with a modern flare thanks to simple, yet functional and attractive furniture. Its lines are clean, to the point, and draw the gaze upwards and outwards to the city that looms outside.
The Hyatt Regency benefits from large windows that both let in welcoming light and allow guests to get a gander at the beautiful city outside. The hotel is a short 12-minute walk from Millenium Park as well as the famous Magnificent Mile and all of the shopping stops therein.
The hotel has 2,032 rooms and 123 of these are suites. The Chicago River stretches out beneath, as does Lake Michigan, adding variety to the cityscape guests are treated to.
The rooms have a contemporary touch and feature free Wi-Fi docks for guests’ iPod, as well as coffee makers to get the day started off right. The club rooms also provide guests with snacks, all of which are complementary. Some of the upgraded rooms also provide guests with separate sitting areas for winding down the day, and there are suites that have two bedrooms as well as refrigerators and whirlpool tubs.
Guests can dine in an open, airy atrium and have a wide variety of food, from steaks to farm-raised goodies. Everything comes together at the Hyatt Regency, making it the ideal home base for an exploration of all that is Chicago.
based on 4,552 reviews
Value for money
Policies vary by room type and provider.
All existing Hyatt Regency Chicago reservations made before 1 April 2020 that are for arrivals through 30 June 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Hyatt Regency Chicago reservation you make between 2 April 2020 and 30 June 2020 – for any future arrival date – can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
The Hyatt Regency Chicago hotel has a number of ADA rooms on offer, all of which are equipped with wider doors, lowered light switches, door latch and peephole, a cordless telephone, and an accessible bathroom with grab bars and a roll in shower. In addition to the guestrooms, most of the services at the hotel are accessible, such as the main hall and registration desk, the fitness center, restaurants, business center, meeting rooms, swimming pool and spa. Strobe light emergency switches and smoke detectors are installed, and assistive listening devices are available upon request if they are needed during meetings.
Getting from the airport to your accommodation at the Hyatt Regency Chicago hotel is simple. Head to the Midway train station at the airport and get on board the Orange Line train heading towards the Loop. Get off 13 stops later at the State/Lake station, and the hotel will be a 10m walk away. If you prefer to minimize the walking time, get off the train 2 stops before at the Washington/Wells station and get on board bus line 20 heading to Illinois Center for 6 stops. Get off at the Wacker & Stetson bus stop, and the hotel will be a 1m walk away. Either way, the full trip will take about 40m to 45m.
If you are planning to drive to the Hyatt Regency Chicago hotel, you can park your car at the hotel using the valet parking service for the rate of $69 per night. Please note that self-parking is not available, and the rate does not include leaving the hotel multiple times.
Guests staying at the Hyatt Regency Chicago hotel can head to the American Craft Kitchen & Bar for breakfast every day from 6:00 am. The restaurant offers 3 different options you can choose from, including an American Craft Buffet offering made to order omelets and other breakfast favorites for $24.5 per person, and a Continental Breakfast Buffet for $17.5 per person. Alternatively, you can pick items from the a la carte menu which includes a selection of pancake, waffle and French toast dishes, and if you prefer a savory meal to start the day you can choose one of the skillets, omelets, sandwiches or Chef’s Specials on the menu. For a light breakfast, head to Market Chicago which is open 24h a day and offers a selection of pastries, sandwiches, smoothies and fresh fruits.
When organizing an event at the Hyatt Regency Chicago hotel, you will be able to choose from a selection of spaces such as meeting rooms and ballrooms, and for larger events you can hire the hotel’s exhibition hall. An event planner will help you organize the event, and you will have the support of a technician to ensure you have all the audio-visual equipment you need. Catering can also be provided from a menu offering award-winning culinary options. (Prices checked 26/06/19).
Hyatt Regency Chicago is located at 151 East Wacker Drive in Loop, 1.4 km from the centre of Chicago. Chicago Riverwalk is the closest landmark to Hyatt Regency Chicago.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hyatt Regency Chicago.
Yes, Hyatt Regency Chicago offers free Wi-Fi.
No, Hyatt Regency Chicago does not offer free parking.
No, Hyatt Regency Chicago does not offer free airport shuttle service.
Hyatt Regency Chicago is 15.2 km from Chicago Midway.
No, pets are not allowed at Hyatt Regency Chicago.
No, Hyatt Regency Chicago does not have a pool on-site.