Book Dollar car rentals in Des Moines

Reviews for Dollar in Des Moines

Recent reviews

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2.0

Can’t Use Debit CardCons:I booked through Kayak and they took my debit card number and the reservation was made. When I got to Dollar rental they said I needed a credit card. I was never told during the booking process that I needed a credit card to make this reservation so I was extremely inconvenienced. Now I have to try to get a refund for the insurance I paid for.Reviewed 2 Jul. 2018

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10.0

Pros:Lots of room, great gas mileage, very comfortable, great customer service.Reviewed 1 Jun. 2018

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8.0

Dependable, Clean Vehicle At A Good PricePros:We requested an intermediate SUV to drive from Iowa to California and back. Dollar gave us the Ford Escape. It was comfortable, handled really well, had good pickup, and many features you'd find in a more expensive car. Gas mileage was reasonable and the price Dollar charged me was more than fair.Cons:I had to get an oil change once I reached California. However, Dollar reimbursed me for my cost when I returned. Dollar also said that any Hertz or Dollar outlet will handle that type of maintenance when needed on the road.Reviewed 28 Mar. 2018

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3.6

Stinky CarPros:The car didn't break down.Cons:Besides having no modern amenities (usb outlet/bluetooth), the car smelled terrible. At one point I even searched the car to see if anything had been left behind... like a bag of poop. I bought two car air fresheners, but the stank overpowered them. Nasty 3 days.Reviewed 10 Feb. 2016

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10.0

Problem and hassle freePros:Easy drop off and pick upReviewed 31 Jan. 2016

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9.2

Almost perfectPros:Fine car, very clean. Service at the counter at pickup and dropoff was great.Cons:Only difficulty is that windshield wipers were terrible. Made for horrible visibility, especially at night, in the snowy/slushy conditions.Reviewed 17 Jan. 2016

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3.6

Who runs this company?Pros:The employees were niceCons:The seats of the car were absolutely filthy and when I brought it up with the guy at the rental office he said "yeah, we know." And then later talking to the manager, she told me that all the Kias with light upholstery have stained seats, like that was going to make it OK. I don't really understand why the CEO of the company thinks she should make her employees rent out disgusting cars just so she can earn her bonus for the year. It's crazy.Reviewed 29 Nov. 2015

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2.8

diuble charged me on credit card after car returnePros:Not muchCons:Attitude of customer service rep. Trying to upsell even after being told no. Trying to sell insurance when told insurance was there. Lying to customer in car availabilityReviewed 21 Nov. 2015

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9.6

Pros:The rental process was efficiently handled, staff were friendly and helpful, and the car was perfectly adequate for my needs.Reviewed 2 Nov. 2015

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More

• 7.6 /10Enterprise Car Rentals at Des Moines
• 5.7 /10Avis Car Rentals at Des Moines
• 6.8 /10Payless Car Rentals at Des Moines
• 6.1 /10Budget Car Rentals at Des Moines
• 7.1 /10Hertz Car Rentals at Des Moines
• 6.7 /10Thrifty Car Rentals at Des Moines
• 7.7 /10Alamo Car Rentals at Des Moines

• Has the Dollar rental car policy in Des Moines changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

• What is the most popular rental car from Dollar in Des Moines?

  Compact (Nissan Versa or similar) is the most frequently booked rental car type from Dollar in Des Moines.

• How many car rental locations does Dollar have in Des Moines?

  Dollar has 1 rental location in Des Moines. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Des Moines airport (DSM)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Des Moines airport (DSM)?

  Yes