Book Hertz car rentals in Des Moines

Reviews for Hertz in Des Moines

Recent reviews

Traveler rating

Wonderful

7

Very good

0

Good

0

Okay

3

Fair

1

Mediocre

0

Poor

5

2.0

Car was dirty, went to exchange it in Davenport location they said they couldn’t help me and turned me away. The hertz inside the moline airport was wonderful.Reviewed 3 May 2022

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6.0

Allow different type cars to drop off in different location than pickup locations.Reviewed 17 Apr. 2022

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10.0

ThanksReviewed 28 Mar. 2022

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10.0

The Herrtz representative took care of us when we picked up the vehicle. She upgraded us to an all wheel drive vehicle when she realized that we would be driving in a snow storm. No prompting from myself, she just offered the upgrade for no additional cost. The vehicle was very clean and suited our needs perfectly.Reviewed 18 Jan. 2022

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10.0

Service and ease of getting carReviewed 19 Dec. 2021

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10.0

Easy pick up & drop off. Customer service let me change my drop off location due to distance from my home. Friendly employees! It was an perfect experienceReviewed 28 Oct. 2021

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3.9

Office Staff were great. But no one to tell of imperfections of car. There was a loose floorboard that caught my shoe which caused a fall as I was getting out. Previous smoker in car left a broken cigarette in the seat. Ding in the windshield. No one around to tell these details.Reviewed 14 Oct. 2021

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5.9

No car manual In vehicle. Did have to ask where the key drop box was as the sign did not give directions. Otherwise I enjoyed the Hertz rental.Reviewed 28 Sep. 2021

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3.9

The employee who served us had not been adequately trained. He seemed to struggle with basic processes and displayed very limited interpersonal skills. When I came back later with my sister to add her as a driver, he said he didn’t know how to do that and we’d have to wait for the manager to come back (fortunately just a couple of minutes). Additionally, the Hertz counter in Des Moines closes at 5:30 p.m., inconvenient for the many passengers arriving on later flights.Reviewed 13 Sep. 2021

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1.9

There was no one at the Hertz counter when I arrived off my flight. The counter closed at 5 pm and said they would be back the following day at 9:00 a.m. This is unheard of and should have been communicated when I booked the reservation. I never would have booked a no refund reservation since I was not staying in DesMoines.Reviewed 1 Aug. 2021

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10.0

Pick up and drop off were painless - surprising, since I didn't return the car to the same place I picked it up. Hertz agents were helpful and professional every step of the way!Reviewed 1 Aug. 2021

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10.0

This was a really pleasant experience. Probably the easiest in and out of ever had at a rental place. And I loved the car I had. Pretty much all around top notch.Reviewed 24 Jul. 2021

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• Has the Hertz rental car policy in Des Moines changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Des Moines?

  Standard (Kia Soul or similar) is the most frequently booked rental car type from Hertz in Des Moines.

• How many car rental locations does Hertz have in Des Moines?

  Hertz has 1 rental location in Des Moines. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Des Moines airport (DSM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Des Moines airport (DSM)?

  Yes