10.0
Pros:Very friendly and very good communicationCons:Our upgrade did not go through even though the website didReviewed 11 May 2021
review from![kayak]()
4.0
Pros:Really nice people. But they dont have the proper knowlegeCons:For 1 day and 2 hour I pay $ 311.00in economic carReviewed 10 May 2021
review from![kayak]()
8.0
Cons:More availability of caraReviewed 10 May 2021
review from![kayak]()
2.0
Cons:It took over an hour just to pick up the vehicle. Waiting outside in the heat with a medical condition was extremely unpleasant. I guess Bad phone service is not the only thing DOLLAR RENTAL is good atReviewed 5 May 2021
review from![kayak]()
3.6
Cons:Charged 150 for toll fee when we could have paid it online. They inspected the vehicle and after clearing all the balance, they charged 500 dollars for damage. When no damage was done and nothing was told to us while inspectionReviewed 30 Apr. 2019
review from![kayak]()
7.2
Pros:The initial price point was good. The driver who picked us up from the airport was very friendly and funny.Cons:The airport pickup for Dollar is not signed at all...as in NOTHING. It took 20 minutes to get picked up from the airport once we were in the right spot. When we picked up the vehicle they upcharged me for multiple things and didn't put some very obvious damage to the car on the initial papers.Reviewed 20 Apr. 2019
review from![kayak]()
2.0
Pros:nothing was good about dollar. I was told I got there too late so they automatically cancelled my reservation. I fought with the rental agent to check their cameras, just to prove I was there on time. long story short they didn't have the car I reserved so they cancelled my reservation.Cons:dollar could've been more honest and said they didn't have the car I reserved, and try to resolved the situation differently instead of lying about it. their cameras proved I was there on time, and to doubt if I was there made me even more upset, I made reservations in accordance with my flightReviewed 3 Apr. 2019
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10.0
Great rentalPros:Nice shuttle ride from airport to rental place. Got a nice car for a free upgrade. No hassle return!Reviewed 6 Jan. 2019
review from![kayak]()
4.0
Cons:I made my reservation for 4 days and was given a total that included taxes and fees. The charges were: Car Rental: $ 88.00 Taxes & Fees $ 33.00 Total: $121.00 When I got to the counter at 2:00 am the girl at the counter stated that my estimated amount did not include all the taxes so I was charged as follows: Car Rental: $ 88.00 Taxes & Fees $ 95.06 Total: $183.06 This is a big difference and this is DECEPTIVE. It was 2:00 am and everyone was tired so we had no other choice but to just accept the price. When they brought us our car, the car was in bad shape with a lot of dings and scratches but the worst part is the front bumper was screwed in place with a drywall screw. You could see the screwhead on the side panel of the car. When I asked for another car because I was concerned about the car’s safety and reliability, they told me they didn’t have anything else to offer me. By now it’s 2:30 am and we were really tired and had no other choice but to accept the car I have used Dollar in the past and have never had an issue. I am extremely disappointed in the level of service, condition of the car and amount of inaccuracy in total charge of this Dollar Rental locationReviewed 12 Aug. 2018
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10.0
Pros:EverythingCons:NoneReviewed 17 Jul. 2018
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8.4
ExcellentPros:Great service should be 5star all categoriesReviewed 7 Jun. 2018
review from![kayak]()
6.0
Pros:When I got of customer serviceCons:The waiting to get the car. Customer service to slowReviewed 29 May 2018
review from![kayak]()