Book Dollar car rentals in San Juan

Reviews for Dollar in San Juan

Recent reviews

Traveler rating

Wonderful

4

Very good

2

Good

1

Okay

2

Fair

0

Mediocre

0

Poor

6

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rented the carget the car

car i reservedgreat price

car was clean

10.0

No problems everything goodReviewed 16 Sep. 2022

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2.0

Impossible to use my own insurance wasted my time and I ended up getting a car from EnterpriseReviewed 8 Jan. 2022

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4.0

1. It's not *at* the airport, so you need to take a 10 minute shuttle. 2. Shuttle appears regularly and was comfy and A/C'd. 3. They hard-sell you additional insurance and EZPass daily charges at checkout. It ended up adding about 20% to our total which completely negated going for an "off-airport" place. I *knew* I should have been more forceful, but the attendant was asking for my full policy papers and there was a line behind me and I had just come off a long flight, so they count on you just giving up. Grrrrr.Reviewed 30 Dec. 2021

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6.0

I liked that there was an upgraded in my vehicle since they had me waiting for over an hour before I was picked up at the airport. I liked that a ticket was removed which I did not know of having knowledge of for crossing a private bridge. However, I did not like that the windshield pump was damaged and all the windshield fluid was gone. When I bought some if drained quickly because of damaged to the container. This added stress to the trip specially during rainy days. The windshield had a glare that made it difficult to drive even after several cleanings with soap and water. The wipers were not working properly.Reviewed 20 Dec. 2021

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2.0

Wait times are extremely horrible for them to tell me no we cannot rent u a car customer service at desk was really rudeReviewed 19 Dec. 2021

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10.0

Great carReviewed 16 Nov. 2021

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6.0

Was able to pick up at the airport. So very convenient. Pick up could be faster and friendlier.Reviewed 16 Nov. 2021

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8.0

Overall I had a great experience but there wasn't any communication or signage about how to catch the shuttle from the airport. I didn't even know to catch a shuttle since the shuttle didn't have any signage for dollar nor were there any emails ahead of time explaining this. I had to ask a representative from another rental company what to do. I called them on the phone and they confirmed the information I received.Reviewed 11 Nov. 2021

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4.0

Business cancelled reservation because of delayed flight / arrival time so no vehicle available. Business then upsold to next tier vehicle in essence doubling the booking price.Reviewed 19 Oct. 2021

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4.0

My final costs ended up being nearly double my quote, and they were very rude. I'll never rent through them again.Reviewed 18 Oct. 2021

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7.9

Clearer directions for pick up from airport. Took a while to figure out pick up point. Also local tax not included at time of booking. Was charged extra for this when picking up car.Reviewed 10 Oct. 2021

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10.0

They upgraded me on the vehicle I rented at the same rate of the economy car. That's great service and awareness. I will be back. Thanks, Pedro BosquesReviewed 19 Aug. 2021

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• Has the Dollar rental car policy in San Juan changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

• How much does it cost to rent a car from Dollar in San Juan?

  On average a rental car from Dollar in San Juan costs C$ 47 per day.

• What is the most popular rental car from Dollar in San Juan?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Dollar in San Juan.

• How many car rental locations does Dollar have in San Juan?

  Dollar has 3 rental locations in San Juan. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Luis Munoz Marin Intl airport (SJU)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?

  Yes