Book Dollar car rentals in San Juan

San Juan, Puerto Rico
23 Sep — 30 Sep
San Juan, Puerto Rico
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in San Juan

Overall Rating5.4 OkayBased on 228 reviews
Cleanliness
6.0
Comfort
5.9
Overall
5.2
Pick-up/Drop-off
5.2
Value for money
5.0

Recent reviews

Traveler rating
26
10
7
14
0
Find reviews that mention:
10.0
Cons:it's confusing because the dollar store is not at the airport and you have to be picked up by a shuttle. the shuttle is not marked dollar it's marked with a sunshine face from a 3rd party they should tell you that in the confirmation. shuttle driver was great just a small thing.Reviewed 17 Dec. 2020
review fromkayak
4.4
Cons:It felt as if I was being ripped off. First my total was way off from the reservation I made through Kayak. Originally the quote was for $68.86, but when I got to the desk they told me it was going to be $108. How was the quote $40 off?! The agent at the desk kept trying to push the company’s insurance when I kept telling her that I will not be needing it. She made me show her proof of my insurance policy..which is that first time that’s ever been asked of me. Then came the toll pass rental, which I turned down as well. The attendant seemed upset and was very short with me. It put a damper on the start of my family’s vacation. I definitely won’t be using Dollar for future trips.Reviewed 4 Oct. 2019
review fromkayak
3.6
Pros:Shuttle wait was very long, I waited for 48 minutes The totally price when I book was $46 or $56 whn arrived there it went up to $146 that’s just insane minding that I already purchased insurance online. So plus insurance I spent a total of $200 something for something that claimed to be $46... stop advertising liesCons:Be honest and learn time management.Reviewed 29 Jul. 2020
review fromkayak
2.0
Pros:Nada, la persona que me atendio nunca habia visto mi tarjeta de credito de Jetblue de Banco Popular de Puerto Rico y no querian aceptar el seguro que la misma tiene.Cons:Oriental a los empleados soobre los seguros que tienen las tarjetas de credito ya que nunca habia tenido problemas en alquiler de auto.Reviewed 24 Aug. 2020
review fromkayak
10.0
Puerto Rico lives.!!!Pros:Even there is a political issue about Puerto Rico, there is space for tourism. After arrival at International airport, Dollar's shuttle pick-up our family. In the facility, they gave us an excellent deal for our vacation. After visiting the Island, we took a cruise, with the surprise Dollar has a facility close to the Pier, where we were drop-off by another shuttle. It been an excellent experience at the 'Island of the Enchantment". And, of course, do not forget to try Dollars Rent a Car...!!!!!Reviewed 13 Jul. 2016
review fromkayak
2.0
I'll never go with Dollar againPros:The airport shuttle was ok, drop off was easy.Cons:I was told I had to take at least the basic insurance bc of "Puerto Rico laws" which I found out that wasn't true. Ended up paying twice as much as what KAYAK quoted (understable to go up a little since we got the toll pass but $107 to $227 is extreme). When I called Dollar's customer service, it took forever for me to get the customer service representative to understand exactly what I was calling about. After a long hold, he told me I had to go back to the location to get it sorted. Complete waste of time. The car itself was ok, but not without its issues (I.e. radio didn't work if defroster was on).Reviewed 11 Dec. 2016
review fromkayak
3.6
Cons:Since the car rental agency is off-site, one would expect to see a courtesy phone to inform the location you need to be picked up, but there was none available. I had to search for the local rental location's number and call using my cell phone incurring roaming charges for both data and voice. But good thing I had a cellphone, what if one didn't?! Once at the location, since my fight was delayed 3 hours, they informed me the gave my car away and there were no other rental cars available. Very poor experience, would not recommend them anyone. The only positive note to this, they gave me a lift back to the airport. Once there I was able to rent a car from another agency that was on-site.Reviewed 19 Apr. 2016
review fromkayak
10.0
Pros:The gentleman Pelegrin was great. Gave me suggestions and set me up with a better car. Great service.Cons:For my experience, it went smooth. Just have patience when dealing with anyone cause anything could happen.Reviewed 8 Feb. 2021
review fromkayak
10.0
Pros:Staff was very helpful and process was fast. Car was practically brand new with very few miles.Reviewed 31 Dec. 2020
review fromkayak
10.0
Pros:GoodCons:GoodReviewed 8 Nov. 2020
review fromkayak
10.0
Pros:Everyone was nice and super easy! Car was new and very clean. No Problems at all. The shuttle runs constantly as well so there was barley a wait for it.Cons:Honestly, everything was perfect for us !Reviewed 1 Mar. 2021
review fromkayak
4.0
Pros:They had the car in stock. They had good Covid 19 protocolsCons:There is a lot that could have been improved. First off, it was unclear that this location was not inside the airport. We had to take a shuttle there. The shuttle pickup location as well as not very well demarcated. We had to ask around and be guided appropriately. Waiting for the shuttle and taking the shuttle over added about 40 minutes. When we got there, there were three people in line before me but it still took at least half an hour to 45 minutes since there was only one person working the desk. When I got to the desk, the tenant told me that the online price which states includes all taxes and fees, did not include local fees and so I had to pay another $30 beyond what I had already agreed for. Although this may not seem like much, it was 40% more than I had booked for.Reviewed 1 Mar. 2021
review fromkayak

Where can I find Dollar car rentals in San Juan?

Marginal Los Angeles, Dollar car rentals

Address

Marginal Los Angeles

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 787 791 5500

Address

Km 10.3 Baldorioty De Castro

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 787 791 5500

Address

600 Avenida

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 787 720 5000

Good to know

Most popular location

Marginal Los Angeles

Most popular car type

Compact

Average price

C$ 51/day

Good deal

C$ 45/day

Top tips for renting a car from Dollar in San Juan

  • 25% of our users found rental cars from Dollar in San Juan for C$ 45 or less

FAQs about renting a car from Dollar in San Juan

  • As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

  • On average a rental car from Dollar in San Juan costs C$ 51 per day.

  • Compact (Ford Focus or similar) is the most frequently booked rental car type from Dollar in San Juan.

  • Dollar has 3 rental locations in San Juan. Take a look at our Dollar rental location map to find the best rental cars near you.

  • Yes

  • Yes