Book Hertz car rentals in San Juan

Reviews for Hertz in San Juan

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Wonderful

1

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

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Poor

1

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car availablepick up the car

car was cleanrented a car

2.0

Pros:Car was not available. They were sold out. I was stranded at 7am with no rental carReviewed 11 May 2021

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10.0

Pros:The hertz employee (I do not recall his name) was easily the most helpful and friendliest rental agent I have interacted with in SJ. A+. And the car was excellentReviewed 20 Oct. 2020

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3.6

Cons:The car broke down and we lost one vacation day waiting for tow truck and new car. Plus the car was extremely basic for the price.Reviewed 3 Jan. 2020

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2.0

Pros:My booking was cancelled, as I arrived 2,5 hours after the initial booking starting time.Reviewed 1 Dec. 2019

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10.0

Pros:Staff was very friendly and helpful. Easy to figure out in terms of checking in and dropping off!Cons:Nothing.Reviewed 29 Oct. 2019

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10.0

Pros:Everything was amazing, pick up/ drop off was smooth and car was great.Reviewed 8 May 2019

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2.0

Cons:Staff was very unhelpful. Price was different than what we reserved online. Closed for lunch from 12-1. When we dropped off the location was unexpectedly closed on a Wednesday and we were told to park it in the lot and leave the keys with a note. Charged $200+ in late fees when I got my receipt.Reviewed 17 Jan. 2019

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4.8

Horrible pick upPros:Having a car.Cons:When I went to pick up the car, the Hertz agent told me there were no cars available for pick up and that there would be no cars available anytime soon, despite the fact that i had made a booking over 2 months prior. I had to return to the office every 30 mins for 3 hours to check availability because I had planned my trip around having a car. It wasn’t until 3 pm that a car finally became available. Not only did this waste multiple hours off of the first day of my trip, it was also extremely stressful to think that I may have had to forgo a number of bookings and plans that required me to have a car, so overall not a pleasant experience at all.Reviewed 1 Jan. 2019

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7.6

Awesome deal for Jeep WranglerPros:Great price for the jeep functionality I needed during this vacation.Cons:Vehicle did not have a jack or lug wrench. Would have been problematic had we experienced a flat during rental.Reviewed 23 Jul. 2018

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10.0

Exelent servicePros:Customer service and vehicle was in very good co dition and economic on fuelReviewed 16 Jul. 2018

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8.0

Pros:The experience was fast and easy. The car was cleanReviewed 15 May 2018

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3.6

The unit rent was not available at pickup. Really disappointedPros:Price was ok.Cons:After 40 minutes wait because it was a solo employee, they didn’t have the minivan that I rent. They offer an “upgrade” to an SUV. Not happy at all. I rent a minivan for convinience of the space and the ease of in and out for elderly passagers (my mom and dad of 90’s). Very disappointedReviewed 22 Apr. 2018

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• Has the Hertz rental car policy in San Juan changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in San Juan?

  On average a rental car from Hertz in San Juan costs C$ 101 per day.

• What is the most popular rental car from Hertz in San Juan?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in San Juan.

• How many car rental locations does Hertz have in San Juan?

  Hertz has 2 rental locations in San Juan. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Luis Munoz Marin Intl airport (SJU)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?

  Yes