6.0
Everything was good besides the dirty and stench of the office “8x10” shack. Unhealthy smell.Reviewed 27 Feb. 2023
review from![kayak]()
10.0
The service was excellent, very convenient and friendly staff. I totally recommend Ace car rental .Reviewed 22 Feb. 2023
review from![kayak]()
8.0
The car was new and clean but failed to have windshield cleaner fluid which is really necessary in a tropical climate.Reviewed 20 Feb. 2023
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2.0
Bait and switch pricing. All kinds of hidden fees not advertised in the price. Then had multiple regulations never advertised regarding specific insurance types and deductible limits, they wanted to charge me $5,000 as a hold fee for the rental! WORST car rental experience ive ever had. AVOID at all costs. Would never rent from or recommend to anyone.Reviewed 19 Feb. 2023
review from![kayak]()
2.0
The car smelt terrible, was missing a hub cap, scratched and dented all around, no arm rests or interior lights in the vehicle. I don’t understand why I even paid for insurance, totaling it would’ve been an upgrade. Never again going through Ace or Charlie Rentals.Reviewed 7 Feb. 2023
review from![kayak]()
8.0
Drop off and pick up was easy, the car was a Mitsubishi Mirage and it was pretty beat up. It lacked any kind of engine power, and was scary at times going over all the speed bumps they have. Overall it got us where we wanted to go so I wouldn’t hesitate to use them again.Reviewed 14 Jan. 2023
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10.0
Easy shuttle pick up, have your car insurance coverage readily accessible, they will hold your deductible and release it when the car is returned! Significantly cheaper than all other companies.Reviewed 17 Dec. 2022
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10.0
Great customer service in Carolina and the delivery in Aguadilla. Will be a return customer.Reviewed 11 Sep. 2022
review from![kayak]()
8.0
The pick up and drop off was great the staff very friendly, the only thing didnt like was the car inside was a little dirty other than that was all fineReviewed 22 Aug. 2022
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10.0
The people were friendly and very helpful !! I would definitely use them again.😊Reviewed 14 Aug. 2022
review from![kayak]()
10.0
Me gusto el tipo de carro y el precioReviewed 11 Jul. 2022
review from![cheapflights]()
10.0
Second time renting from Ace . Always have new vehicles and very clean! We got picked up and dropped off at the airport by their shuttle within minutes . Highly recommend to avoid any headachesReviewed 8 Jul. 2022
review from![kayak]()