Book Ace car rentals in San Juan

San Juan, Puerto Rico
1 Oct — 8 Oct
San Juan, Puerto Rico
Fri 1/10
Noon
Fri 8/10
Noon
Driver's age:

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
"Helped me changed"(in 610 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"didn't have the "(in 878 reviews)

Reviews for Ace in San Juan

Overall Rating6.6 GoodBased on 58 reviews
Cleanliness
6.9
Comfort
6.6
Overall
6.6
Pick-up/Drop-off
6.4
Value for money
6.5

Recent reviews

Traveler rating
9
2
1
6
0
Find reviews that mention:
8.0
ACE car rental in Puerto Rico ReviewPros:ACE is run by a rental car company named Charlie's in PR. http://www.charliecars.com/. So this review is for basically for Charlie's, but i booked through ACE which gave me a cheaper internet price. I flew into San Juan. Call Charlie's when you land, they will send a free shuttle to pick you up. Nice big clean white van that says Charlie's on it with a palm tree next to the name, 5 minute ride from the airport. The employees were nice and helpful. The car was clean and I had no problems. They did not except my car insurance for some reason. So I paid for the liability, which was $15 per day. Do get the toll pass. Its a sticker on the car. It allows you to drive through all the tolls. Drop off was easy. They gave me a ride back, for free, to the airport. I would recommend ACE aka Charlie's car rental.Reviewed 23 Jan. 2016
review fromkayak
2.0
Pros:Cheap. That is the only thing good about this place. Literally. The ONLY thing.Cons:Terrible pick up and drop off experience. Expect to wait 2-3 hours both times then get hit with crazy fees.Reviewed 6 Apr. 2021
review fromkayak
4.0
Shuttle pick up process could be much improved.Cons:The phone number to call for airport shuttle pick-up should be a direct line. I go thru a series of prompts and by the time you get to Puerto Rico's prompt, the person on the other line disconnects. at this point, my phone cell has exhausted 25% of it's battery life. Next, the driver relies on the customer to look for his van- not vice versa. Keep in mind, this is the customer's first time in the island. Everything is foreign spoken and printed in a foreign language. There should be a designated spot where the customer should stand and the driver should definitely be looking for that specific customer. MUSIC playing in the van should be neutral and NOT reggaeton or high energy club music. Driver should greet the customer and confirm "hello, are you John or Jane? Do you have a reservation with ACE? you do, great, welcome aboard!" There was no talk, just a glance and assumptions.Reviewed 13 Aug. 2017
review fromkayak
4.0
Pros:Easy to returnCons:Still waiting for my depositReviewed 15 Apr. 2021
review fromkayak
6.0
Pros:Easy pick-up drop offCons:Bait and switch. Rate plus taxes shown on website but you get there and they tack on a bunch of taxes. Was quoted 347 and ended up paying 471Reviewed 3 May 2021
review fromkayak
2.0
Pros:There was no car available even though I reserved oneCons:Being honest about car availabilityReviewed 11 May 2021
review fromkayak
8.0
Pros:The personal was friendly and nice.Cons:The car more cleanReviewed 25 May 2021
review fromkayak
8.0
Pros:Reasonable rates nice staffCons:It's confusing to understand pick up You have to call from the airport to have them send a shuttle and there's no obvious where place to figure that outReviewed 17 Jun. 2021
review fromkayak
10.0
Pros:Staff was friendly and car was readily available upon my arrivalCons:Have vehicle documentation/contract readily availableReviewed 2 Apr. 2021
review fromkayak
10.0
Pros:The logístics were good but rental was very expensive. To be fair so was everywhere else.Reviewed 23 May 2021
review fromkayak
2.0
Pros:Nothing I’ve never got my refund back because they told me they didn’t have any cars available for me after I payed for the reserved fee which was 44$ dollarsCons:Communication!!! And tell there employe not to send us to voicemail !! After the machine told me your wait time is 0 minutes next thing u know they send me to voice mail I was sooo upset it was my birthday weekend... I hate this service !!! Never got my money back and never got the car rental because they said they were sold outReviewed 28 Apr. 2021
review fromkayak
10.0
Pros:Drop off was a little rough. Only one line and a lot of people waiting.Cons:Arrive super early to drop off the vehicle if you are traveling the same day to the airport.Reviewed 1 Jun. 2021
review fromkayak

Where can I find Ace car rentals in San Juan?

6050 Isla Verde Avenue, Ace car rentals

Address

6050 Isla Verde Avenue

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 787 728 2419

Address

6050 Isla Verde Avenue

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 787 721 6525

Good to know

Most popular location

6050 Isla Verde Avenue

Most popular car type

Economy

Average price

C$ 37/day

Good deal

C$ 30/day

Top tips for renting a car from Ace in San Juan

  • 25% of our users found rental cars from Ace in San Juan for C$ 30 or less
  • Economy rental cars from Ace in San Juan are around 40% cheaper than other car types, on average

FAQs about renting a car from Ace in San Juan

  • On average a rental car from Ace in San Juan costs C$ 37 per day.

  • Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Ace in San Juan.

  • Ace has 2 rental locations in San Juan. Take a look at our Ace rental location map to find the best rental cars near you.

  • Yes

  • No (According to our data)